Mesa Appliance Service

Superior trustworthy repair service. Roy came by and quickly diagnosed the problem with my washing machine. He is prompt, professional, courteous and fast! Estimate was right on the dime with no hassles or hidden costs.

Mesa Appliance has been my go-​to repair for YEARS– Roy has worked on every appliance from my front loading washing machine, to my front loading dryer, and now the ice machine in my fridge.
Roy is excellent with returning my calls, showing up on time and even at the last minute when I’m frantic and left with wet laundry in the dryer (!) and VERY reasonably priced. I highly recommend Roy and Mesa Appliance for any repair need you have.

Couldn’t be happier. Roy showed up perfectly on time. He explained everything as he worked and even showed me the estimate once he knew the cost of the part. I’d be happy to recommend him to anyone looking for an appliance repair service.

I highly recommend Roy, the owner of Mesa Appliance Repair on the Mesa. He did a quick and efficient repair of a leak in the freezer section of our old GE side-​by-​side refrigerator, and
he explained what the problem was. The next week I called him to fix a different leak related to the water dispenser tubing in the back of the refrigerator. He responded quickly to my call, again explained clearly what the problem was (15-​yr. old plastic tubing cracked). He is very pleasant and his charges both times seemed fair and reasonable.

Based on Unilocal reviews, we hired Mesa Appliance to repair our professional quality gas range in our home. Within two months of the repairs being done, we accidentally but fortunately discovered a gas leak in the same part of the oven where Mesa Appliance had made repairs only weeks earlier. As you know, gas leaks can be extremely dangerous. We contacted Mesa Appliance, and the employee came out and stated he would need to order more parts. Days later, Roy (the owner) informed us that Mesa Appliance was refusing to honor the warranty and refusing to return to my house for repairs, claiming he did not like the way I talked to him. This was a bizarre explanation because I had not communicated directly with Roy or any of his employees at Mesa Appliance. Not only did Mesa Appliance do a bad job on the repair, but they endangered my children. On top of that, Mesa Appliance then failed appointments and made absurd excuses about why they should not honor the warranties. We all make mistakes, but professionals stand behind their work, honor their warranties, and care about the safety of their customers.

I was so bummed in reading the reviews. I always try to support local businesses. I called and spoke to Roy. We confirmed the date, time and location of the appointment. I repeated everything at the end of the call. 20 minutes after he was due, I called and he said he would be on his way and would arrive in about 15 minutes. No apology or, «Oh my God, I’m so sorry.» So bummed! :(

Roy was very knowledgeable, fast efficient work. He spent quite a lot of time helping us with a pesky refrigerator problem, ordered the part we needed which arrived the next day. He didn’t charge us until he knew the fix would work, which it certainly did. We think he is a great repairman. Thanks Roy!

Wasn’t able to come out until the following Monday (called on Thursday) but this was during a busy period (Students moving in). They came during the time that they committed to (between 2 to 4 PM). The guy was courteous and professional and he really knew his stuff, told me exactly what I thought the problem with our washer was (I did some research on the Internet earlier) and had it fixed in under 30 minutes. They do charge a fee for the service call ($ 29) but it is by far the lowest out of all the appliance repair companies that I called, plus the fee is waived if you choose to have them perform the repair.

I had a dishwasher that wouldn’t drain and that I couldn’t figure out myself. Based on the strong Unilocal reviews, I called Mesa Appliance Repair. Roy came and fixed the problem in 15 minutes. He allowed me to pay via credit card because he uses Square, which was convenient. He was cordial and to the point. I would use him again.

Messa Appliance is exactly what I needed. I had a leaky refrigerator which the repairman, Roy, fixed immediately. He’d seen this kind of leak before, in the same model refrigerator, and knew exactly what to do. This sort of experience is worth paying for.
Also, he showed up exactly when he said he would, even phoning me 10 minutes before he arrived. This fact alone would make me go to Mesa Appliance again.

We had 3 different appliances that needed fixing. Roy repaired all of them efficiently, effectively, and at a fair price. We would definitely hire him again.

Roy diagnosed the problem quickly and returned the next day with a replacement part. He was quick and knowledgeable. His rates were fair.

Roy came to my house to fix an alarm that was going off in my Viking Fridge. He wasn’t able to fix it as it is still going off. When I called this morning, he wasn’t willing to come back. I think that it was over his head… he is very good for easy fixes I think.
I will have to go to a Viking repair man for this, so in this case, Mesa Elec. wasn’t the answer.

I called Mesa Appliance to repair a dryer. Roy is knowledgeable, courteous, prompt and reasonably priced.

Repair guy was on time, knowledgeable and tolerant of my barking dog. He had to come back a second time b/​c he had to order a part and he came when he said he would and fixed it right away. We will definitely call mesa repair first if we ever need repairs done again!

Mesa Appliance Repair fixed my fridge saving me more than $ 200 in parts. Highest recommendation.

Roy was a very nice guy and he knew his stuff!
I called him this morning. He showed up this afternoon. Roy made clear that some problems are easy enough to fix your self but if I preferred that he look at it, his fee would be $ 120. I asked him to come out to look at my jenn-​air stove. I explained over the phone to him that when I cooked, the smoke spews into my house. Once he arrived, Roy took the time to check out the stove thoroughly. He checked the jenn-​air manual and determined that the stove was improperly installed.
He made very helpful suggestions and recommended, for health and safety purposes, that I get a properly installed outside exhaust ventilation system. (Why this condo complex has not one was a quandary to us both.) Roy put the recommendation in writing which will be helpful in my dealings with my landlord (HOA). AND, Roy only charged $ 45 for his time and expertise.
Thank you Roy for your fine service. Jonathan.

Perfect knowledgeable service. Good price, and very friendly, even to my dog! And, even came back to double-​check the machine at my wife’s request; turned out to just be dryer lint and he didn’t charge!
It would be foolish to go anywhere else at this point. Thanks Roy!

Mesa Appliance helped me fix my oven quickly, cheaply, and professionally. Things I especially appreciated were:
1. Very cost conscious. Roy gave me directions to fix the problem myself if I wanted and clearly quoted what it would cost for him to do it.
2. Communication. One of the only repair services to respond to email which meant being able to ask questions and respond on my schedule. It also allowed for sending photos. Described not only what he was doing but how the oven operated.
3. Timely. Responded quickly, made an appointment for the same day, arrived on time, and finished the work faster than I expected.
If I ever need help again Roy will be the first person I call.

Roy is great. Showed up on time. He repaired my Maytag bottom-​freezer refrigerator, which was leaking water all over my floor. Roy is courteous, and I would use him again for any appliance. Don’t hesitate to use Mesa Appliance Service.