Rose Cab

wow… called 2 days ahead for a pickup for the airport. we have an early morning flight. after hearing that we needed a driver at 4:15am, he promptly told us to call another cab company. what a joke.

Dirty nasty vehicle.
Reckless driving. Ignored stop signs completely. Peeling side skidding.
Abrupt unprofessional communication.
Poor experience.

They are accessible and reliable during the day but god forbid you need a ride at midnight. We woke up the on call person. He wouldn’t help with the luggage and drove 90 miles down the highway.

Wow, a taxi driver who was on time, twice! 4^th of July, we’re staying in Carpinteria and wanted to head down to the beach. I’m not walking that far, and there is absolutely no parking for cars. We got there in 15 – 20 min, driver gave me his number and said I can call when I’m ready so he can drop us off back at the hotel. Like I said, he showed up on time twice!

Always been treated well by them, on time, and they accept credit cards! They are on-​time every time I have used them, and they offer a flat fee from the airport (I call them when I land). I have ridden with about 5 to 6 of their drivers and they have all been courteous and professional. My go-​to taxi company in santa barbara!

Every driver I have come into contact with has been great! I highly recommend

Called ahead to check price for 12 mile cab ride and was quoted $ 40 – 45 and they would be able to pick us up within 10 – 15 minutes, so we agreed on the price and waited to be picked up. They were on time but did not open the cab door for us and when asked about the price the cab driver said $ 45+ because he wasn’t sure how much it would cost because he hadn’t been to Bacara in 6 months and would not honor the quoted price. In the end the cab driver was rude, it cost $ 55 instead of the $ 45, but was on time and cost $ 20 less than the other cab company we took when we got into town. Long story short, rent a car if you plan to visit Santa Barbara.

Called for a pick up 30 minutes before needed for a doctor’s appointment.
Dispatcher never took phone number and cab never showed up.
Won’t bother with Rose ever again.
Use Yellow taxi instead. They show up and on time.

The dispatch woman doesn’t speak great English and was pretty rude to me; actually rejected my request for a cab from Goleta because they wanted to be downtown (?)

Called for a ride to the Bowl on Solstice Saturday. Cab arrived on time (less than 15 min after I called) and the dispatcher called me to make sure he was there.
Called them back after the Bowl show was over to have the cab meet us a few blocks up the road. He beat us there AND waited 5 – 10 minutes for us to walk to the corner he was parked on. Did not charge us for the wait! Again, got a follow up call from dispatch to make sure we connected with the cab.
Great rates, excellent service. I will definitely call them again!

Do Not use Rose Cab!
Two weeks ago I used my credit card to charge for a short taxi ride.
Rose Cab then charged my credit card twice for the same transaction. This caused the credit card company to SHUT DOWN my credit card due to «suspicious credit card activity.»
Upon calling my credit card company, the card issuer told me that they frequently experience fraudulent activity originating from taxi companies, and are especially wary when multiple charges for the same taxi company are posted WITHOUT customer signatures on consecutive dates.
I tried to correct this situation with Rose Cab, but Abdul refused to connect me to the Owner — «Sam» — after multiple calls.
Until Rose Cab can get its business procedures straight. avoid this company or pay only in CASH.

Terrible service i called for a cab and they said it would take 20 minutes, 30 minutes passed tried calling them back and they didn’t answer tried calling again and they hung up on me. Never got my cab, I’d say call another cab company.

I ordered a cab for 9:45am the night before. I had to catch my train at 10:20am. So naturally I started to freak the fuck out when the cab did not show up on time. Within 5 minutes I decided to walk to the Amtrak station. I made it down the block and started to hitchhike. 20 minutes after the cab was supposed to arrive I get a call asking me where I was. NO! Where are you I said!
I will say though I got to the Amtrak station with plenty of time though and the cab driver was fun to talk to. Just the stress of waiting for the goddamned taxi for 20 minutes made me rate ³⁄₅ stars.
From the street Camino Pescadero to the Goleta AmTrak station was $ 9.55 I don’t know if that’s a good price or not…

Really friendly, inexpensive, and they know the area! I asked for a card after I got a ride from them so I can call them from now on.

Fast and friendly service I will keep Rose Cab in mind next time I am in Santa Barbra.

I called the evening before to book an airport trip in the morning. All confirmed and no taxi at the booking time. I call and «no record» of the booking. The worst thing a taxi company can do is to lose bookings — destroys trust from clients and revenue.
I called August 2^nd, 2012 at 11:38pm — spoke with a woman.

This was the worst experience I have had with a cab service, and I live in Manhattan. I called Rose Cab 2 hours before my brother, his wife, and their 2 children were scheduled to arrive at the airport. I specified that I needed a cab with 2 car seats for the kids and I was told that that was no problem. I gave them the name of the airline, flight number, my cell, and my brother’s cell. I repeated that we must have 2 car seats for the kids. As the plane is landing, I get a call from the cab driver. He doesn’t have car seats and his dispatcher never mentioned they were needed. He was also not given my brother’s cell. I called the dispatcher, explained the situation, and was told that I’d get a call back. Ten minutes later, my brother and his family are standing on the curb at midnight trying to figure out what to do. I called back and the dispatcher proceeded to lecture me on my brother’s manners. He said «your brother said fxck you to my driver.» I told him that my brother would never use profanity in front of his children, but that I was sorry if the driver felt he was rude. It was so loud in the background I could barely hear him. I told him so, and that I needed to have a cab sent there with car seats. he said it was his mistake, continued to ramble, and finally admitted that they had no car seats left. I told him it was illegal for the kid to ride without car seats. he said he knew that, it was his mistake, and attempted to continue to insult my brother! I told him that I had to handle the situation and he tried to keep talking! This is not a place of business. Unbelievable.

Can you believe it? An efficient cab company? Well, this is one of them. First of all, they pick up the phone IMMEDIATELY when you call them. I don’t even know how that is possible. The woman who answered the phone was very nice and efficient. She told me how long it’d be until the driver got to us and offered a flat rate off the meter (our driver left the meter on anyway and it was the same amount of $ — so she wasn’t ripping us off.) She said she’d call me when the driver arrived. Guess what? The driver got there just when she said he would. She called to tell me he was there, just like she said she would. The guy had to wait for about 10 extra minutes because we were running late, so we tipped him a little extra. The cab didn’t stink, either.
So we called for a ride home. Same thing. She answers immediately. Tells me how long, remembered me and re-​offered the same flat rate (of course,) told me what the cab would look like and that she’d call when he was out front. And it all happened just like that. Plus, this time the cab was a Prius, which was nice.
Rose Cab, you keep it up and you’ll be the ONLY taxi in SB! You are THE BEST!

Saeed — driver #55 is an honest guy. He found my small leather coin purse that has NO ID just CASH and turned it in. I knew that I must have dropped it b/​c it’s the last place I paid cash for something. I called and he brought it back to me. with the $ 40 cash!
His number is 252‑0657 and he also gives special discounts to EF Students!

Word of caution… if you are taking a cab in Santa Barbara and heading to the airport, negotiate your rate! Same with getting a cab from the airport anywhere out in town. I have paid $ 50 and $ 60 consecutive years taking a taxi from the airport for a short 10 – 15 min drive, thinking there was no other taxi option.
Thankfully, Rose Cab to the rescue. They have a positive presence in SB, and the hotels seem to prefer to call them.
Last time the concierge told me… do not pay a $ 50 fee. I will get you $ 30! And he did. I think that Rose is actually the name of the owner of the company, and I think she drives as well. Support local businesses… plus they are affordable! A few of their taxi drivers could use some lessons on affability though!