Fantastic service, great value. It has been a pleasure having Stephen take care of my computer needs and I highly recommend his service. A very happy customer.
Daniel C.
Évaluation du lieu : 5 Santa Barbara, CA
My computer was accidentally wiped of data, and I went to Steve for help. Nice as could be, and explained the possibilities clearly. He consulted a couple of gurus, who told him that it was doubtful that much could be recovered, and it would cost hundreds just to find out. When I said I wouldn’t pay that much, he said he’d put it on his own program in the shop overnight, and the next morning called to tell me that it found my pst(email) files, which were the most important thing. He suggested that I buy the personal version of the find/restore program he used to restore them, rather than charging me for hours of his time. I did($ 40), and he only charged me one hour for all that! Really great service, more than reasonable, and just a pleasure to do business with him.
Juli S.
Évaluation du lieu : 5 Santa Barbara, CA
If I could give TEK Computers 6 stars I would. My company is paperless, so everything is on my computer. I was noticing something wasn’t right with my laptop(granted it was nearly 9 years old) and after quickly saving everything I could to my external HD, it crashed. Bad. Steve, the owner, was my one and only call and he came to my rescue within two hours. He was able to «resuscitate’ my laptop so that I could use it for as long as I could. I was then given instructions to purchase a new one immediately. Which I did. You know when the computer specialist says«you need a new computer right away,» you just need to listen. Due to my needs, my computer was back-ordered and while awaiting it’s arrival, my computer crashed again, but this time is was irreparable. Steve was able to get everything I needed off the HD with his fancy equipment and he assured me that getting everything onto my new computer will be smooth sailing. The best part is he made a very high-anxiety situation basically painless. I was kind of freaking out when the reality set in, but he kept telling me everything will be alright — and it was. He worked tirelessly to do everything possible to get my computer to run as long as possible so I didn’t have any down time. The very next day, he even lent me a ‘loaner’ computer following the death of my laptop so I wasn’t without a way to keep running my company. Unbelievable how he did everything humanly possible to keep me up and running. He has been my «go-to» computer expert for years — and this is why. PLUS, he is a super nice and caring person.
Diana L.
Évaluation du lieu : 5 Santa Barbara, CA
I am so impressed with Tek Computers. I feel like my wishes have been answered by my fairy computer helper. They anticipate our needs, make it easy, take responsibility for the beginning to the end of each project even when it involves calling a third party vendor. I couldn’t recommend them highly enough!
Brent C.
Évaluation du lieu : 5 Santa Barbara, CA
I haven’t even done business with these people, and they’re already impressing me. The owner wrote me back personally and then spent significant time addressing my concerns and options on the phone regarding a problem that he knew he wouldn’t be able to help me with(HP Printer problem). I’m impressed and know now that I have a trusted resource in Santa Barbara to help out with my computer and computer peripheral problems. Thanks TEK Computer.
Eric F.
Évaluation du lieu : 5 Santa Barbara, CA
I work at a mid-sized hotel here in Santa Barbara and our clunky old wireless network that we installed 7 years ago just wasn’t cutting it with the current processing speeds of most of our guests’ laptops. Even worse, when we got a group of academics downloading fat reams of data simultaneously, I would hear words like«molasses», «glacial» and«primitive» to describe our network. After calling a few other hotels in the area, I landed on the Tek guys. They showed up promptly, and together, we variously walked and crawled our way through the architecture of our hotel to find the weak links in the network. The Tek techs were very informative and helpful through the entire process, and eventually, we found a way to make the network perform without having to replace it entirely, which in turn ended up saving us thousands of dollars. Bravo to Steve and Will and the whole crew! I would recommend them to anyone in need of anything related to computers in a business setting. Their friendly demeanor, ability to explain computers and how they work with each other, and their honesty and willingness to design a network that actually saves their patrons money are all compelling reasons to use this excellent local company. Five stars well deserved!!!
Joe K.
Évaluation du lieu : 5 Santa Barbara, CA
My printer was jammed and went to Tek to get it fixed. They were super fast, helpful and would go to them anytime.
Cricket C.
Évaluation du lieu : 5 Santa Cruz, CA
The guys at TEK Computers know their customers and understand Santa Barbara. I’ve worked in a few offices around Santa Barbara and any time our computers go down I give TEK a call. They have someone out to our office to fix the problem quickly and always communicate with us about the job. I’ve called them about our HP Designjet Plotter and a coffee spill on my l Dell laptop. They work on our exchange servers, laptops and networks. You can drop off your computer at their shop downtown if you want to save a few $$. The first time I went to them was just after moving to Santa Barbara. I was working in an architectural office and our HP Designjet 5000 not feeding paper and giving system errors. Steve from TEK came out and fixed it the same day. The guys at TEK are professional, experienced and get the job done right the first time. Highly Recommend.