Boardwalk Apartments

Let me update my previous response. While all was good living at Boardwalk, see below, I myself encountered the same problem EVERYONE ELSE HAS, you got it, I am being charged 459.00 extra for cleaning and painting. Thank Goodness for pictures!!! I moved out 11÷15÷16, an as of 01÷19÷16, I have finally received itimized statement. Guess what, they put us in internal collections. The apartment was spotless when we moved out, better than when we moved in. Once again, Thank Goodness for pictures! Also, they said they «tried to send it out 14 days after we moved out» and was returned. Not only did I have a forward in, they clearly have my email and phone number on file. Scratches my head… Now I have reached out to them, waiting for a response. Will update the Unilocalers when I find out more!

Decent location, and the people working in the office are reasonable and kind. I had a corner unit that was usually really quiet.
Some notes:
1. The units are old, and not worth what they are trying to charge. For a 1bd/​ba my rent went from $ 1900 to $ 2095 so I decided to leave. It’s now listed on the website for $ 2365 (lol).
2. The place is infested with silverfish bugs and spiders. Everyday I would need to crush a silverfish or two into the walls and it would bond with the paint. You couldn’t even clean it off. We had the apartment sprayed a few times, but even when I first moved in and it was professionally cleaned — there were silverfish and spiders all over the place. I never felt comfortable in my own home. During the summer I had a few weeks off of work, and one day I saw 12 silverfish. They were in the cupboards, in my laundry basket, and in my closet. They were literally everywhere. I had to get used to laying on the carpet to stretch and relax, and have spiders crawl over my body.
3. The heaters are inefficient — be prepared to freeze your ass off during the winter.
4. Pool is full of duck crap.
5. You will be charged when you move out. Our apartment was fairly clean and we were charged the following:
$ 120 mandatory professional cleaning
$ 98 painting (apparently everyone is charged this no matter what, but in my case it was probably for the crushed silverfish stains on the walls)
~$ 75 mandatory carpet cleaning
6. The counters will get scratched very easily. I’ve heard of them charging people hundreds of dollars for scratched counter tops.
7. Fire place is a nice touch, but don’t depend on that for warmth as literally every cold day in santa clara is a spare the air day which renders fireplaces useless.

A very pleasant move in experience a few weeks ago and prompt service for maintenance of some hiccups. Quick response for any query and a completely transparent and automated leasing experience. Lovely setting with stream view from the patio and good square footage for the price. Jazmin and Roberto at the rental office are exceptionally good!!! I’d recommend this to anyone… Of course, the fifth star is reserved for move out later, but no complaints yet except a possum scare one day!

I wish I could give this complex negative star rating!
This has been the worst experience for my husband and I moving here last August 2014. In the first three months our garbage disposal, refrigerator, and washing machine broke. I understand things break in apartments but it was always happening one thing after another. They fixed garbage disposal had to put a new one in wasn’t working from day one. The fridge they brought a old dirty one from another unit lost a lot of food and frozen items cause they took over four hours to return with one from another unit. The washer was without hot water for three months and our clothes never get clean and towels are left with moldy smell. I have to lug my laundry else where to get it actually clean. Also our first night our shower rod was broken and bathroom was filthy. So here it is 11pm after a long day of moving and my husband is fixing shower rod and we had to clean the shower just to shower. Our toilet is literally one foot out from wall in almost the middle of bathroom floor we had to purchase a shelving unit to cover such a large gap between the wall and toilet so it wasn’t as noticeable. There is no ac in the unit we were told by management we had to purchase a certain type of ac that they allow its very expensive but with my health conditions I needed ac So we splurged. Lol the ac kept throwing the breaker switch they didn’t have correct wattage in this unit to handle the unit they said was allowed. So the fix was they put a new plug just below the breaker box in our bedroom and gave us a orange extension cord to run our ac! So wonderful having a giant cord running across our floor. After the fridge went out I demanded a refund of move in cost. They did refund only part of it and we had to agree to continue to live with these issues or schedule vendors to fix all the broken things. Which also including to redo wiring cause none of our light switches work and our entry carpet was torn they told us the whole thing would need to be replaced. Or the other option was move within sixty days. I had just been in the hospital with heart issues moving wasn’t a option. We just left it and lived with all of these issues including our kitchen cabinets smelling like curry from previous tenant. There fix for that was we would have to leave with our cat for two days so they could run a machine to get rid of the Oder… Lol it’s insane to uproot your life for every thing they needed to do was a huge ordeal. The grounds are ok but be prepared to smell pet feces and deal with owners who don’t clean up their dogs poop. Everyday occurrence. The pool on the west side is always full of duc poop and the hot tub jets haven’t worked the entire time we have lived here yet I’ve asked for it to be fixed. Still not fixed. There are ducks everywhere we didn’t mind this side of nature but gross in the pool area from the duck droppings.
So here’s the best part they sent our lease renewal we wanted to stay couldn’t afford to move wanted another year to save up but with all of the issues in our apartment they wanted $ 200.00 mor per month! And if we went month to month $ 1200+ per month. This was insane we already pay over $ 2300.00 per month for a one bedroom that smells like curry, light switches that don’t work and tons of other crap to long to list. I reached out and asked for reconsideration they said no only the had another unit with out a washer that was still more then what we were paying. We are forced to move even further away from our jobs. This has been the worst apartment I have ever lived and I’ve been renting apartments for at least twenty years in the area. They falsely advertised luxury apartments. Nothing but older units with a couple nice light fixtures and a small moldy washer and dryer in a closet. I will never re t from Prometheus property again. I pray no one else is a victim to these over priced apartments that only care about your money. A place they call home where you will be miserable and stressed out.

I am currently staying at Boardwalk apartments and hate it. it is the worse place I have ever lived. I am a traveling healthcare worker and move a lot so I have lived in a lot of places.
What’s to hate:
1. They management will not address the noise issue and people being in the pool outside my apartment at midnight. I have complained to management every week.
2. Security is a joke was told to call them about the noise and if they bother to show up I have already taken care of the problem myself.
3. Anthony in the office is a rude arrogant person who think a persons complaints are funny.
4. The ducks, yes it is nice to see wildlife living in the city until you realize they poop all over the patio, sidewalks, and road. You can’t walk outside without stepping in poop.
5. The apartment itself is very old and in need of remodeling. No a/​c and a fireplace that you don’t need.
What did I like about living here? It was close to the hospital that I was working at.

DO NOT LIVE HERE. I wish it would allow you to remove stars from the rating. This place is awful.
I lived here about 2 years ago, but I had been meaning to do this review to prevent innocent people from being trapped into a lease with these people.
I think Eric was his name (it started with an E). The rude man who tried to justify keeping our ENTIRE deposit because we didn’t clean the oven properly? Yes, I’m serious. $ 500 in cleaning fees. Oh, no wait. It was actually $ 561.00. Yes, they kept OUR ENTIRE DEPOSIT and then sent us a bill for $ 61.00. If my husband and I hadn’t been working full time we would have took the proper legal action against these criminals. I did plenty of research and talked to MANY people. I have never ever before lived somewhere and they charged ME (out of my deposit) for cleaning fees such as carpet cleaning, painting of the WHOLE apartment, etc. That is their responsibility. I could see if we thrashed the place, there were holes or damages on the walls, carpet, etc. The apartment was cleaned beautifully. We left it 3x cleaner than it was given to us on move in day. They also attached a photo of the inside of our oven (I wish I took one when we moved in to compare how clean it was then) and said that we didn’t clean it well enough. Excuse me? I work full time and so does my husband. I am not a cleaning lady. I don’t know how clean you want your oven, but how dirty could it really get? Come on, it didn’t cost you $ 150 or whatever ridiculous amount you made up in «cleaning fees» to clean the inside of our oven. Get real.
The funny thing was when we moved in the carpet was filthy. I hope they didn’t charge the poor souls before us a «carpet cleaning» fee because the carpet had definitely not been cleaned. I will say, we did complain about the dirty carpets and they had someone come out to clean them free of charge, BUT if you are going to keep someones money and use it for a «carpet cleaning fee» then please clean the carpets before new tenants move in. Don’t make them have to request it for themselves. Also, did you really have the right to keep my deposit to repaint the WHOLE apartment? Because that is what you claimed you did with the «painting fee». I find this ridiculous and to this day it makes me very angry that we lost that money AND THAT THEY SENT US A BILL FOR $ 61.00. It’s insane. We even tried to settle after numerous emails back and forth with Eric about how it was a scam and unfair of them to keep our money. I tried to settle and say, «How about we just call it even? I won’t put up a fight anymore if you just keep the $ 500 and don’t make us write you an additional check for $ 61.00?» NOPE. Not having it. And seriously, paying $ 2k for an apartment per month, we had the $ 60. It wasn’t about the money, though. It was the point. It disgusts me to even type this. I feel stupid for trusting this company and for being a part of this community for a year. Any time people ask me about apartments I warn them about this place.
Also, this place was infested with bugs. DISGUSTINGLY huge spiders. I have arachnophobia and I was literally afraid of my home for a whole year. We called for people to come spray, but because spiders bodies do not touch the wall, only their legs, spraying wouldn’t do anything (apparently).
Also, the heater didn’t work. The one in the bedroom got warm (never really hot), but the one in the kitchen– nothing. We called and had someone come look at it. He told us to buy a space heater. Yes, people. This is real life. We paid $ 1975 (not including utilities) for a 2 bedroom 2 bathroom apartment here and we were told to «go buy a space heater» when the heater in our $ 1975 apartment didn’t work.
The pros: (just so you people don’t think I’m a troll)
–The rooms were spacious.
–The kitchen was divided by a wall from the living room making it feel more like an actual living room and kitchen separate rather than one huge room with a kitchen over there and living space over here.
–Plenty of guest parking in the part of the complex where we lived. Other parts, not so much.
–Ummmm… that’s about it. Oh, there was a fireplace. That was pretty cool.
It really doesn’t get much better than this. What a scam! I have lived in 2 other complexes since this horrible excuse of an apartment complex and both times I was refunded 100% of my deposit and I didn’t even clean my oven. Remember to clean your ovens, people! Save your money and please please do not get yourself into a 1 year lease and automatically lose your deposit like we did. Consider yourself warned!

We moved out a month before our lease ended. Wow, what a difference a few months makes. I wish I had updated my review earlier to warn others.
Okay, lets go down the list of what I had liked about the apartment and complex, and what changed.
Outside:
«The lagoons and fountains are wonderful.» Yeah, for a few months. Then they stopped regular upkeep of the lagoons. They became a thick hunter green. You couldn’t even see into the water. The stink was so bad, we couldn’t leave the doors or windows open. I had to hold my breath every time I walked out to my car. Okay, close your eyes and imagine what that’s like in the summer. The sunshine is pouring through the windows. It’s getting hotter and hotter. Remember, no air conditioning. You want to open the windows, but can’t because the rotten egg stink makes you want to vomit. Welcome to Hell.
As for the fountain timer, after daylight savings time they screwed it up. Seems no one there knows how to use it. What a joke. I had to let them know it was on at night. Then I had to let them know it was off for days. Hello mosquitos. How did they not know they were off? Do they really never go across the street to the other half of their property? Maintenance doesn’t keep management in the know, and management does’t care until residents make a fuss. If the fountains don’t keep you up, the noise from the geese and ducks will.
I did like being near El Camino and Lawrence Expressway. The park wasn’t near as nice as I thought it was. Once you’ve seen the Sunnyvale parks, you’ll realize how rundown Central Park and Earl R. Carmichael Park are.
2 pools and 2 hot tubs. Don’t ever try to swim in the morning. The bottom of both pools are covered in duck crap. The hot tub on our side was overflowing, they’ve since drilled and fixed the pipe. There’s an alarm in the pool maintenance closet that goes off all day and night. It’s high pitched and annoying. Our neighbor told us she invested in earplugs after a couple nights after moving in. I need to be able to hear if my toddler wakes up, so I don’t have that luxury.
Multiple laundry rooms. They try to keep them clean, but some tenants just don’t care. The few people that empty the lint traps, dump the lint on the floor. So many people hog 4 washers at a time, and take hours to empty them. $ 1.50 to wash, $ 1.25 to dry.
Sadly for us, Michael got promoted and left Boardwalk. Jazmin and Myshelle were great, and are the only reason I hesitated to update my review. The events they have for the complex are very much appreciated. I’m not a fan of Anthony. I’ve only dealt with him a few times. 1) I was watching hockey on the tv in the lounge. Apparently he had a basketball game he was stoping in off and on to check on, and I (as a paying tenant) had changed it when he wasn’t in there. He made an obnoxious comment to Jazmin about the Sharks while they were in the room with me. That’s just rude. 2) I was telling him about the fountains being on all night AGAIN (which he did nothing about. I had to tell Myshelle about it the next day) and he answered a personal phone call while we were talking about it. he continued to talk to the person about weekend plans. I waited 5 minutes for him to finally end the phone call, so we could discuss the issues I came in to discuss. It’s not like he didn’t know the conversation was over, I was standing in front of the desk, facing him. I don’t know if it’s because he doesn’t have respect for the tenants, women, or if he just doesn’t respect me. Honestly, it doesn’t matter what the reason is. The tenants are the reason you’re paid to be here. Act like it.
The plant landscape — nice, but it’s hard to enjoy it with the look/​smell of the water.
Crows — never heard them, so that’s fine.
The covered parking would be nice, if the maintenance team didn’t blow leaves and yellow pollen all over the cars.
Fitness center — I tried to use it once. Dark, no windows, and the size of a large walk in closet. Talk about depressing.
Inside the apartment:
We had a 2 bedroom, 1 bath.
Baseboard heaters — work fine, but limit where you can place furniture.
Fireplace — air is often coming through, so the pilot light flickers, and the fire keeps going out. Annoying.
Kitchen notes still apply. Painted cabinets and counters. They get dirty easily.
Dining area — fine.
Patio — oh my god. Good luck keeping the poop factories (aka ducks and geese) off them. The ONLY reason ours was remotely clean was because I’m a stay at home mom with a Super Soaker.
Hallway closet — fine.
Bathroom — fine.
Bedrooms — the windows are paper thin. You can hear every single person walk by, and the noise from Marina Playa (apartment complex next door) is ridiculous. Loud arguing and Mexican music. There’s a guy that revs his motorcycle and flies by up and down Flora Vista at 2am most nights. And don’t forget about that alarm from the pool maintenance closet. Good luck getting a good night sleep.
I’m so glad we moved!

As most of the people have said, Santa Clara is not under rent control and you are at the mercy of the management. The apartments are listed as «luxury», but have nothing to do with that. Its just basic rental apartment complex build about 40 years ago. Prices are ~10% higher than the market rates. As the others, my renewal offer was higher than what they were offering at that time on-​line and on their website.
To add to that for the last couple of years: 1. My motorcycle was stolen from the parking lot 2. My apartment was burglarized 3. Neighbour was robbed with a broken nose (right next to my parking spot) 4. I had someone peeping trough the living room windows (trespassing on the patio).
When the higher renewal offer came, I knew it was time to go. And YES: the refund of my deposit came to be $ 18.67 (they kept pretty much all of it).

Been here 3+ years and can’t take it anymore!!!
Pro:
Pool and spa (unfortunately you can’t use them due to ducks pooing in them all night long, they do clean them out in the morning, I feel sorry for that guy)
The actual maintenance ppl are really kind and work their butts off.
Cons:
Summer has tons of noise from music and parties
Ppl will not hesitate to take your laundry out of washers and dryers
Ppl use powder in the washers which makes the next load full of suds and then you have to wash again to get the suds out
Ppl have put bleach in the washers leaving for the next person to wash and get ruined clothes.
If you want an unassigned parking spot be sure to put a car in it and switch it out when needed (don’t worry everyone does it)
Lots of off-​leash dogs and roaming cats, a lot of feces left on ground (even though there are bags near the office and on the road)
They say you don’t need AC but you DO!
Crows are loud and abundant all spring, geese in summer
Rent is raised a ton every renewal
Check where your assigned parking is because some are quite a ways away from actual apartment
They empty the lakes twice a year and refill them
The ppl who do the yard work blow the leaves on your car
You are told not to place anything on the porches provided (but most do it anyways)
We have had a lot of noise at 3am of ppl dumpster diving
Noise from the tree trimming, concrete grinding, outside painters, and many other works can be annoying when trying to sleep
The apartment they show when they say others are not available yet is NOT how the rest look, it is WAY better, so don’t expect to get such a lovely looking place.
If you have dogs do NOT live on a common walk way, ppl will knock on your window or make barking noises to get your dogs to bark. It will break even the best trained dog.
Last of all, if you have a problem don’t expect it to get fixed unless it’s a maintenance problem (those guys are always on top of it for us) I have gotten video of many of these problems and told nothing can be done. There is a new manager now but not sticking around to see if she works out after dealing with 3 years of this and multiple other managers that did nothing.
On a side note: we moved in with no furniture and just a suitcase with clothes. Within two days while waiting for bed to arrive we found bed bugs along the wall. Unfortunately we didn’t know what they were and had our new straight from store bed and couches moved in the next day. Needless to say we were eaten alive.
I would NEVER suggest anyone to live here. There are cheaper and better places that accept animals elsewhere.

AVOID! Here is how the SCAM works:
— Santa Clara does NOT have rent control
— They can and they will jack up your rent
— Your renewal offer will be higher than what you see advertised online
They make money collecting your deposit, charging you cleaning fees, repairs etc. Plus most of the people will not move because of the hassle.

I lived here for 3.5 years.
The best thing about Boardwalk is the Management! They are very friendly and any maintenance issue is addressed the same day. Very quiet neighborhood. Very well maintained community. The rents are very reasonable compared to other communities in the area. The rent does not shoot up on your lease renewal, of course it goes up but comparable to every other community in the area. If you decide to move to other Prometheus properties before your lease ends, it is not considered breaking your lease. If you get an apartment close to the leasing office, you get free Wi-​fi which is pretty fast and you can stream Netflix without any issues :)
The units are very spacious. Lots of closet and storage space.
You cannot expect the look and comforts of a $ 3500/​month apartment here but overall, for the location, size, good maintenance and price you pay, it is very very difficult to find another apartment in the area that is as good as Boardwalk. I have checked with all the other apartments on Flora vista avenue and Boardwalk is the definitely the best deal you can get in this area.

i didn’t have much time to find a place, and this one had an available apartment and reasonable price. Plus, I’ve stayed at several Prometheus properties and was always happy with the service they provided, so it seemed like a reasonable place to stay.
First, I have to say that the grounds are nice. There are water features throughout the community and they have a resident raft (that’s apparently what you call a group that aren’t flying, yes I looked it up) of ducks who quack along all day on the water and make my day a little brighter every time I see them. I don’t know if the pictures on Unilocal do it justice.
Unfortunately, that’s where the good vibrations end. Here’s what makes me unhappy about staying:
1) instead of having laminate, they actually painted the counters … which means they never look clean and scratch very easily
2) there is no central air and central heat; the electric baseboard heaters are super inefficient and increase your electric bill way too much for a 800 sqft. apartment
3) the on-​prem washing machines are disgusting; more than half smell like mildew and/​or have fungus growing on the rubber seal
4) people don’t pick up after their pets, so you have to watch where you walk
5) the office is supposed to be open all day, but every time I stop by it’s locked without any information on when they’ll be back
6) water pressure in the bath is very low
I can’t wait to move out into something nicer. I get that rents are high in this area, but this complex just doesn’t provide good value.

lived here for 2 years.
Pros: 1) greenery around
2)Commute.Everything is so close by.
Cons: 1) Rent hikes (cant blame them, as everybody around does that???)
2) NO AC
3)Repair work all the time, which can be annoying sometimes.
4)VERY unfriendly staff. everytime i walk in to the office, i see somebody new as a Property manager. and surprisingly everyone had been so rude and cold
Dont expect the Referral money. me and my husband have referred 3 of our friends. And we never got the promised referral money. When we asked them about it, «Oh, That takes a bit time. You should be seeing it soon» was the answer for all the 3 times.
And on the day of moving out, i bring this topic again. The new girl is like Oh, your friends need to put you on the guest list and also mention in this another ridiculously looking paper, then and only then would you get the referral money (not to mention about the way she stared at me, when i was talking about the referral!)
All in all, if you really dont care about the unfriendly staff, the Repair work that is going on for some or the other reason (all round the year!)…this is THE place!

My husband and I have been living at Boardwalk apartments for the past 2 years and our experience here has been just wonderful. We were lucky enough to get a downstairs corner unit, which faces the widest part of the stream/​lake.
PROS
About the surrounding —
1. If you are a nature person, I’m sure you would love it here. The fountains and streams are extremely beautiful and very well kept. There were times when the lakes used to get all green in color from the algae growing in the water. But, the maintenance team here was very prompt in cleaning the lakes.
2. The ducks and crows have never been a problem to us. It now feels odd if I don’t hear them quacking/​crowing! Well, let me be honest, during the mating season (yes, thanks to living here for 2 years, I know when the ducks mate: D), there are quite a lot of canadian geese that come and make a lot of terrible noise. But other than that, it has always been a treat to watch the ducks playing in the water and their landing and take off from the water surface is amazing.
3. Every morning you can hear the leaf blowers, but that lasts for just a few mins. It never really bothered me. The front entrance is always neat because of this.
4. Its a very safe community. There is always a security patrol doing rounds every night. We have never had any problems.
5. The location of the complex is awesome. It’s just mins from El Camino Real.
About the apartment —
1. The unit is very spacious and we just love the layout –ample living room space, separate dining area, a spacious bathroom, a big bedroom with mirrored closets and tons of natural light. The kitchen is quite small though. Oh, and we have a fire place (which we have never lighted!) :)
2. The appliances may look outdated, but trust me, they have never died on us. Not once did we have a problem with them.
3. The kitchen cabinets are great and sturdy. There is plenty of storage space as well.
4. I have to specially mention the maintenance team here at Boardwalk. They have fixed all of our problems within the same day of raising them. They have always been very prompt and they do a good job. Also, it’s very convenient to raise issues using their web portal.
CONS
1. There is no AC or fan in the apartment. It can get very hot for a few weeks during the summer.
2. The rent shoots up, once your lease expires every year.
Sadly, we have to move out from here due to a huge hike in the rent, now that our lease is expiring. But, I would definitely recommend Boardwalk to anyone.

Having spent a good 4 years in this community, I thought I should write a review here:
I started here for a 1Bed/​1Bath for $ 1140 in 2010 and now have to pay $ 1550 if I want to extend the lease for another 12 months. On a month to month, it will be $ 1692. If you are willing to shell out a lot of money in rent, deal with lot of dogs and cats + outrageous rental increases YOY you have found the right location to call home. Extra bonus: Please don’t expect any courtesy from the leasing staff in return, that’s a mere waste of time.
Few other things for information:
Trends noticed:
i) Be prepared to be surprised every year the lease is up for renewal with a big bump in the rent. They will keep sending a good number of mailers regarding the extension and the idea is to lock you down for another year or if you chose to go on a monthly term, be prepared to break your bank.
ii) Too much of crow population in the evenings and be prepared to wash your car every other day or don’t care if you are a don’t care person. Not to mention the extra noise you get with that.
iii) Less courteous staff (both leasing and maintenance)
iv) Be prepared and don’t be surprised if your laundry is thrown out if it sits there after the washing or drying is done and you don’t take it say in 5 minutes.
v) Pet policy. Yes, they say yes to pets and prepared to be surprised if pet clothes are being washed in the laundry.

In my experience of staying over 4 apartments. This was by far the worst one.
This apartment is 40 years old and everything inside the apartment are old.
Kitchen space is very tiny. Cabinets and counter tops are very old and does not have any modren appeal at all.
This apartment gets damn chilly in the winter and makes living unbearable. The Wall heater here is ridiculous and sucks up electricity be prepared to pay 90 – 100 bucks in winters otherwise Electricity in Santa Clara county is cheap to 20 – 30 bucks a month.
Bathroom is also tiny and fitted with 30 – 40 old Taps and showers and the cabinets and sink are all stained including the mirror. They recently forced all of us to use the Green rated showers after which my shower time increased 4 minutes to 15 minutes. Did I sign in for their liberal views when I leased? I am responsible person and know how to put my best to keep the earth green.
Living Room and Bed room are decent and pretty big though.
Maintenance staff are nice and try to keep up with this old building.
Management gives random notices for construction activities keeping patio area unaccessible for weeks.
Some People in the Management office are nice, some are very unpleasant. one time I went to request to put additional shelf to a broomstick holding space attached to the kitchen cabinets and the person says they cannot as they were designed to store broomsticks (50 years ago may be), now with carpeted floors who would want to store broomstick and more over there is hardly any space in the kitchen, can’t i make use of this as a convenient cabinet space?
Crows (ka-​ka crow) visit the trees around the area twice a day, they come not in 100s but 1000s together, though we are used to its noise it craps all over the car parked on the street side.
They have artificial lakes around and ducks occupy them all the time keeping you awake at night and also crap on the walkways.
This place is not just Pet Friendly, but also Pet-​Poop friendly :) some of our neighbors never pick up behind their pets which lay all over the grass. I stayed in a 1^st Floor apartment and I couldn’t open the window.
One Good thing is Summers are pleasant to stay in this apartment.
Their Fitness center is a big joke. it has hardly any space to move around (smaller than my bedroom). for 120 odd apartments they have 2 treadmill, a eliptical and a bike in which half of them do not work.
They also have a strict policy of raising the rental every time you want to renew, Oh and No concessions are given to current tenants you just continue to pay the same as a new tenant.
All in all cheap place sold at a very high price. You can surely find better places for this kind of a exorbitant rent. just look hunt around on the craigslist.

Cons:
Parking is always a battle (1 spot per apartment with basically no overflow), and watch out about getting towed.
As another reviewer points out, there is definitely «predatory towing» at Boardwalk:
9 am, Monday morning. About 10 – 15 cars are parked in the standard resident lots. No signs anywhere. I leave my car and bike today, coming back an hour later to pick something up. My car and all the other cars are gone. Signs are everywhere and management is standing around. Management tells me my car was just towed (thanks for the reminder). $ 275 plus $ 75 storage per (partial) day and tax from Sunnyvale Towing company.
Management has residents’ license plate and phone numbers, yet they decide to simply tow their own residents’ cars than to make a simple 30-​second phone call. Two weeks before, when other repairs were done — management had signs out ahead of time — but apparently that was too hard, so they decided to simply tow their residents cars this time. Why anger your residents by towing their cars than save a few minutes putting out signs ahead of time or making a few short phone calls?
Pros:
Pleasant interior with a waterway throughout, a pool and hot tub. Reasonably priced laundry. The ducks can be nice, while their population seems to be rapidly expanding. There was an issue with the faucet in the shower, and maintenance took care of it within 24 hours.

So my husband calls the office and says rent will be paid on Thursday and their response make sure its paid or have your lawyer call!!! WTF:. geesh. I really want to go to the office and cuss some people out.
I understand they have a job. but don’t get
. I hate this place, the smell, need I saw more… Do not move into this overpriced pot hole… They get one. yes 1 star and if tried to make it less than 1 but I couldn’t do it. Don’t move here unless you are desperate!!!
Okay I’m through with my rant. the new Manager. sucks ass. but the supportive staff BRANDEN? AND THE OTHER PEEPS ARE AWESOME!!! OHHHHH AND THE MAINTANENCE TEAM… I WANT TO TAKE THEM EVERYWHERE I GO!!! THERE THE BESTEST! I’M SURE GONNA MISS THEM :(

If I could give it less stars, I would.
First, hot tub=not working.
Second, the grounds keepers scheduling sucks. For instance, they spent all day pressure washing the sidewalks. That means a LOT of noise ALL DAY LONG! I asked them why they didn’t do a little bit per day over a few days and the response was, «We either have to finish it today or tomorrow.» What is the urgency? Is it really worth the sanity of the renters? I mean, it was my Birthday and I couldn’t even have a phone conversation with ANYONE because it was too noisy to think. I’m glad they are cleaning the bird poop, but why at the interference of my/​others lives? Yes, I even cried a bit from insanity from the noise. Thank you Boardwalk. You’ve made this day memorable.
I, in general find the maintenance staff selfish and rude. Not to mention the ones that stare at you as if they’ve never seen a woman before. Creepy!
Quality is horrible, all of our tables/​chairs and lamps slant down from the wall. Everything looks crooked, kind of like a Dr. Seus style house without the style.
Pros: For the most part, the managerial/​office staff are nice and apologetic. If they could only get the maintenance people to their standards.
I like the streams. They are peaceful when not interrupted by the noise of the complex. The ducks are interesting/​crows annoying. My car looks like the bottom of a parrot cage.

Been here for almost a year now. Unfortunately, Santa Clara is not under rent control, so you’re at the mercy of the landlord. In my case, Boardwalk didnt really turn up the pain meter on me. Maybe a little jolt to see how much pain I can take. Rent increased by 9%. Not too bad considering I had a promo rate the first year. Next year will be ~1100 bucks for a 1bd/​1ba, non renovated unit. My only gripe is the cost of utilities. You have to pay for water, sewage, and trash, which is SHARED, so you better hope your neighbors don’t shower six times a day. On average, I pay about ~60 bucks a month. It’s stupid to pay this amount, when I wasn’t home for TWO WEEKS out of the month. So really, you should factor in the utilities cost in your monthly rent. $ 1060 now, $ 1160 next year. Decisions, Decisions.
Would rate the complex 3.5. It would have been a 4 star had it not been for the utilities.
Pros:
Security patrolling at night (left a note on my windshield that my gas cap was open)
Landscaping — Air blower during the summer, rakes during the fall and winter.
Facilities: Fast turn-​around time on repairs
Amenities: Pay rent online, ability to request for repairs online, nice leasing office, business office. They’re open everyday!
Cons:
Crows: You would think in an urban environment, these bastards wouldn’t conjugate like it’s mating season everyday. There are literally at least a 100 of these ugly birds flying, squawking. Every morning and EVENING. Everyday these bastards fly in and invade the trees on Flora Vista. My apt is about 1500 feet away, and I can hear them from my bedroom.
Ducks: They multiply like rabbits. CRAP is everywhere on my patio. They’re not as annoying as the crows, but you hear them sometimes fighting with each other. One time, I saw 3 ducks jump 1 duck. They were trying to drown him. Also, there are duck crossing the main road. You also have to wait for them to cross while in the parking lot too. Not too often, but they have RIGHTS too. hahaah.
Utilities: As noted above, if you have dirty neighbors, you’re going to get jacked. It’s about ~$ 60 a month extra for water, sewage, and garbage.
Towing: Predatory towing by Sunnyvale Towing. They patrol this apartment like hawks. Barely went inside my apt for less than 5 mins to carry stuff to my trunk. Car got towed. I didnt have a tow hitch because I took it off. Sunnyvale towing towed my SUV by the wheel. Office wasn’t much help, only apologized and made a note of it. Can’t really blame the office, but there is literally NO CURB SIDE parking throughout the apartment complex. Inconvenience when you’re loading or carrying heavy items to your apartment.