Cedar Tree Cleaner

I’ve been coming here for years as the prices are great for wash and dry cleaning, and basic alterations are solid. I’ve been to a few other places that have screwed up my alterations, so this has been my go-​to spot.

Have been getting dry cleaning done here for years without issue. Decided to have a brand new dress altered by them. When I picked it up and tried it on i could not get zipper up by myself, not because it does not fit because it now sticks, which it did not before. The stitching is sloppy and the thread from the original stictching is still there, all torn apart. The worst part was that one shoulder strap was completely uneven and there was a new stain on the chest. I took my dress back to them and showed them the strap and the stain and asked for them to fix it. I picked up my dress today. Strap was fixed but the stain is still there. The lady barely spoke english but kept repeating «I told Nancy, she did not put stain there». I know it was not there when i dropped it off, however lets say I was wrong at it was. Its a dry cleaning business. The customer has already had to return the garment to you to fix your mistake. A complimentry dry cleaning might be nice to make your customer happy. Guess they would prefer not to have my business.
As a side note, when i picked up my dress the first time I had parked next to a van with 2 yappy dogs in it. While I was inside I noticed a man going to that van to get peoples «clean» clothes and bringing them into the store. I thought that was gross and unprofessional. Just my opinion.

They ruined my favorite piece of clothes — put a huge rusty stain on it somehow. When I found it at home and brought it back, they added two more yellow stains in other places and thinned out material in the first stained area to almost a hole (without taking a stain off). The worst thing — they didn’t take responsibility for ruining my clothes, The lady at the counter does not speak English and the owner never called me back.
I recommend only taking there the clothes that you don’t mind throwing away.

5 stars for awesome service!
Came in at 10:15am (Saturday) to drop of two scrubs I need a logo sewn. I needed it for Monday AM. The lady asked me to come back at 3PM to pick it up. I returned as promised. My scrubs ate ready hanging. She only charged me $ 5 a scrub. That’s only $ 10 with quick service. Will definitely recommend this to other locals!
Alteration ⁵⁄₅
Customer service ⁵⁄₅

I’ve been going here for several months and the service is generally alright. Go to pick up some shirts this morning (they supposedly open at 8), and they’re closed. I waited until 8:30 and still no one showed up. Had to wear a dirty shirt to work and was late on top of it all. What kind of business is this? They don’t show up when they say they are open. Will never go here again, do not recommend. Staff is generally nice, but if they can’t maintain normal hours then they do not deserve to be in business.
Also they write your name in pen on your shirts, effectively ruining them.

Good prompt service. Alterations are also available.
A bit pricey so knocks down a star but at least they are reliable.

We love Cedar Tree. It is a normal part of our Saturday routine to go visit Nancy. She is always so pleasant and takes great care of us. I have had maybe one shirt gone bad there but no different than any other cleaners I have frequented for any amount of time. Prices are reasonable and even if they weren’t, I am at that stage in life where customer service matters a lot. Does that make me old? I would like to think not, just someone who knows what he likes. I think that might make me awesome right now. Thanks Unilocal

Nancy is the greatest! She remembers everyone’s name and makes one feel very welcome and appreciated. When she says the something will be done, it is.

Fast and reliable quality service. The best place to go in Santa Clara.

We’ve been coming here for a couple of years now and the woman that runs it (Nancy?) is very sweet. She always remembers us and our clothes always turn out great. It seems to be priced the same as other places, haven’t really compared. She always uses clips for skirts, and not safety pins which result in little holes, like another place did. Even though my husband and I moved we will keep coming back here for our dry-​cleaning.

Nancy, the lady that runs this place, might be the nicest person that I have ever met in my life. She shook my hand, introduced herself and told me how they take extra care to make my husband’s shirts look the best they can look. She is so nice. The shirts look great too and it is super cheap, only $ 1.40 a shirt. They also take American Express… Awesome!

I’m really dissapointed to write this review– after five years of patronizing Cedar Tree I have to move on. While the service is friendly and the prices are reasonable this isn’t a great place to take shirts. Recently they also burnt the collar of several of my shirts.
They have (as I mentioned in my previous review) continued to destroy my shirt buttons. Many of my shirts have very unique buttons that cannot be replaced from their stock. Before pulling the plug on my business I addressed this issue with the staff; I was assured it wouldn’t happen again and sadly it did.
There’s no point in paying a buck and change to have your cleaner crush your buttons and burn your shirt.

Fast and efficient service. I’ve been coming here for the past few years now and have not been disappointed yet. The woman always checks your items before you leave and brings any concerns to her attention so there are no surprises when you come back to pick up your clothes.

I started bringing my dry cleaning here based on the favorable Unilocal reviews. I was smitten after my first visit, and while smitten no longer applies it is still affordable, friendly, efficient and convenient. What made my first visit so endearing was the woman who greeted me at the counter. I introduced myself as new to the area. She smiled warmly and wanted to hear all about where I was from and why I was here. Then she offered to give me a tour of the facility. The tour included a description of how they clean shirts (ah, yes that’s why I was here), how nicely they fold them so that they are ready to wear (er, of course I want them ready to wear) and how you can wear the first one, then the second one, and then the third one after they’ve been cleaned (not the third one, then the first one, then the second?). She was so charming and cheerful I was thrilled with my cleaner choice.
I’ve been back several times since then and I’ve never had the same lady. That is my absolute only complaint. Like I said, the service is good, the prices are fair; they’ve been able to get some spots out of a very delicate shirt… So I can’t complain. I just keep hoping to see the cheerful cleaner at each visit.

I dropped off a shirt that I was 99% sure had a stain that was not going to go away… I explained to the lady that if it wasnt going to come out then just leave it and I will give that shirt a proper goodbye. She said she didnt know– and I said thats fine, just try.
They tried so hard to remove the stain it melted the shirt. However– they didnt tell my boyfriend who picked it up– or left a note on it that they had done further damage. Annoying.
For the 4 articles of dry cleaning it was $ 6.25 a piece. Two pairs of paints, one dress, and my poor shirt.
Hmmmm…not expensive but not great.

So scared to go to a new cleaner but Cedar tree did a great job on my white linen suit jacket and my lovely floral dress. The price is definitely a bit more expensive than some other places (my bill was $ 15), but the quality and service is good and the lady at the counter was super nice and courteous.

Excellent results!
I took 2 of my Hugo Boss dress shirts, 3 of my sweetie’s dresses and a skirt here. It was scheduled for pick up 4 days later from drop off date and cost me $ 30. That breaks down to about $ 5/​item which I’d say is ok.
Shirts are only $ 1.20 which means dresses should cost more. Nonetheless I was happy with the overall service and experience. I believe her name is Nancy? Yeah she’s really sweet and inviting. I’ll be back to drop off more dirty laundry in the future!

I just come in here to get my dress shirts washed and pressed. I am just too slow at ironing shirts and at $ 1.20 per shirt, it makes 100% sense to bring them in.
Friendly service too.
Definitely recommended.

This is the best dry cleaner I’ve been in the two and half years I’ve lived in California.
They are on the pricey side, but they do a good job. I took my coffee-​stained blazer in (caused by the Prolific Bakery girl who didn’t secure the plastic top on the cup off extremely hot coffee) to have it dry cleaned and when i received it back, it was stainless!
I have been to 2 other dry cleaners… the only other one that can compete with this one is the dry cleaning service the Cisco was using about 2 years ago (not sure who they were, but they were organic)
Stay tuned for the next update, maybe they’ll earn the 5^th star!

Excellent results on the dry cleaning. I’ve had suits, coats, ties, even woolen scarves cleaned here and they come back fresh, clean and alive looking! I’ve had suits that looked old and frumpy come back like it was brand new. I’m sure they use a lot of solvents, so for your own health, take off the plastic covering from the clothes, hang it in the garage or laundry room for 2 – 3 days before actually wearing it (*in order that the solvents evaporate into air)
Staff is attentive and will follow instructions carefully. One time I had some foodstuffs spilled on a nice tie, took it in, they cleaned it, but it wasn’t just quite good enough — they gladly redid the tie and the second time it was absolutely spotless! Outstanding work!