David Yurman

This was my first and would be the last time to purchase an engagement ring. Even though I spent lots of time choosing the one in the mall and came back to DY little bit later than they close, but they welcomed me. After my future husband and I decided the special ring, they brought me a glass of champagne! They made my day:) I really appreciate their hospitality! I am waiting for the ring is coming from NY after the adjustment in size! Cannot wait for it!!! Thank you x 100 000 000;)

David Yurman jewelry are timeless and classy very happy with all my pieces!

The reviews here seem mixed from 5 stars to 1 star. I can only speak to my own experience, but I had a great one. I wasn’t dressed particularly nice (jeans /​tshirt) and I walked in to browse /​not buy. However, a sales associate helped me find exactly what I was looking for and she was extremely helpful /​friendly /​pleasant. I have only great things to say about this store location based on my own experience.

They have the worst customer service in that luxury area They thing they are the only one who sells David Yurmen very racist store!!!

If you are looking for bad customer service, please shop here. A friend and I walked in and we were never asked, «Is there anything you’d like to see?» or «May I help you?» Instead there were two salespeople and one of them pulled out paperwork to work on in front of us and the other one just stood there. Hmmm — I am certain they were making tons of sales on any given day of the year. If you like sterling silver, I’d go down a few stores to Tiffany & Co where the sterling silver is more high-​end and modern rather than DY chunky jewelry for old women. Nothing sexy about DY. Plus Tiffany & Co offers 100x better customer service. I’d rather be wearing tons of gold and bling before I buy cheap sterling silver.
I also feel the salespeople here are racists. Not worth the time to shop at a KKK-​like environment in the middle of Silicon Valley. I ban ever coming to this place and/​or purchase David Yurman jewelry.
I bet Vegas money that they will go close this store in 2 – 3 years maybe less. I hope the salespeople find work in backward places like Alabama and Mississippi where people grow three heads and have no teeth because of excessive inbreeding.

To day I was looking for something special for my sweet hart. And I went to many other stores but no one wanted to help me. Then my luck had changed. When I entered David Yurman’s in valley fair I was met with warmth and appreciation. The sales staff showed me there selection and I was able to make a purchase. Now my sweetheart is happy. Thank you David Yurman’s.

Came in looking for an anniversary ring. I wasn’t at all happy with the service we received. Did three laps and was asked after some time in the store if we needed help. The older sales associate said this begrudgingly, as if I was a total waste of time to sell to. We left and bought and beautiful DY black onyx ring with pave diamonds from Nordstrom’s, where a simple touch on the display case was enough to know, I was interested and needing some assistance. Thank you Nordstrom’s. I plan on going back for another piece of jewelry I loved. I will return to Nordstrom’s for this purchase. FYI to sales associates who work in high end retail: someone walking in wearing a hoodie and a beavis & butthead shirt does not scream «I don’t plan to spend any money here», it means: «I love to dress comfortable when I’m shopping all day» :)

I have always loved David Yurman jewelry, my family are huge fan of due to uniqueness of the design and priceless pieces. I been shopping around for David Yurmans bracelets and have visited Saks and Nordstrom to see the selection.
I ended up at Valley Fair location, which I am excited they finally open own store, the store selections are amazing, they are very customer tailored as well. If they don’t have it they will make it for you…
I couldn’t decide exactly what I wanted and kept going back and forth, the sales consultant was absolutely helpful and very knowledgeable. She was able to share her recommendation. It wasn’t shady where they try to up sale their products at all. She offered champagne and chocolate, even after my final purchase and transaction was completed, she let us sit around the sofa and enjoy the champagne.
They definitely appreciate and value their customer, they are not quick to throw you out the door once you are done.

I brought my young toddler son and sometimes it is not easy to shop with baby but they were so nice to my son and gave him nice drink and stuff.
So i and my husband could shop what we want.
They were all nice people and product is nice too.

Just received the pave crossover ring for Christmas. My favorite piece of jewelry that I own :) :)

David Yurman has some of the most amazing pieces I have ever seen. I am floored by the craftsmanship and artistry here. Especially the men’s collection. There is simply nothing like this on the market and they are blending fine materials and gemstones in unexpected combinations — with designs will totally blow you away.
Generally speaking I am not a huge fan of «fine jewelry» — what can I say… I am a practical kind of guy. However… David Yurman has shed a new light on the subject for me and made me a believer. Talk to Louis at the Valley Fair store — he’s the best.

Went in here to exchange a $ 700 coral bracelet, walked out with a $ 9000 18k gold an diamond bracelet. Good salesmanship or good merchandise, you be the judge.
Or maybe it was the champagne they gave us that got us tipsy… I see what you did there :)
All jokes aside definitely a nice collection of sophisticated pieces that don’t look generic at all. If you are a fine jewelry connoisseur, this is your place.

Love this store. So glad they opened this store at Valley Faire. Large selection of really beautiful jewelry. Service is very good.

SA at DY told me that prices will be going up sometime very soon… this would apply to all DY goods sold in department stores also. Just an FYI, so for those who have been seriously considering a DY piece, take the plunge soon!
I came in again to show my cousin the cable bracelet and Edward remembered my and my aunt’s names. Great service, even if we haven’t purchased anything.