H&R Block

When I called for an appointment, they said it was $ 95.
My tax filing was pretty simple, took 10 mins. yet charged me $ 250. Please do not go here.

I have been to Eva for many years, and my taxes are very complex. I never have to worry about being audited with Eva. She makes sure that everything is perfect.
For example, are you the trustee for a neurologically impaired person? My husband was.
When can you deduct the mileage from your home to the first client of the day? Can you? What has to exist if you do?
Some people can’t seem to deal with anyone over forty. If that’s you and experience doesn’t matter, don’t use Eva.
Taxes continuously change. Even the IRS agents come up with different conclusions. Sometimes they will say it’s okay to deduct something, and sometimes they won’t.
If you want someone who will not only research questionable items rather than giving you a quick know it all answer use Eva.
Sometimes I have gone in and we sit down and the taxes are completed while I sit there within the half-​hour.
Sometimes she asks me to get extra items that I neglected to bring and I need to bring them to her or send them to her .and it takes some time (I’ve moved three hours away and still go to her).
Years ago, before I had Eva and didn’t use H & R, but had another tax service, I was audited twice Though I came out even both times because I struggled to find more things to deduct. it was not fun and scary.
Yep, the other guys may tell you that you don’t owe the IRS anything and you’ll get a refund, but let me tell you from experience, it isn’t fun if you’re audited.
I’d hate to be a tax preparer, I used to do my own taxes and I also used other companies. Nope, I’ll stick with Eva. I know I can trust her.

Bad service, Eva doesn’t know how to do her job. Tells me I had since January to file because she didn’t know how to use some new online service, well she had since January to learn that new online service to actually do her job right.

I should have read the other reviews before I wasted my time, but here it goes.
I made an appointment for 11am. I got a confirmation call saying that they want to give my file to someone who has experience with complex cases, since I own stocks. I didn’t realize that owning stocks requires special tax knowledge, but ok.
I was then told that the 11am appointment is only available for W2 filing only, and moved my appointment «a couple of hours» to 5:30pm. Not impressed with that to start with.
I rescheduled it for another day at 9:30am. I came with my husband to this random strip mall. We sat down and waited. And waited. And waited. Finally someone came to say our tax person was running late. She came 20 minutes late, no apology. She then went to enter my husband’s social security number into the system and f%#ed it up, because she was actually reading our phone number. Then when she put in the social, it came back invalid even though we have HR Block online accounts and it should all be linked. She brushed it off with some bullshit about the systems not being linked…
She then quoted us close to $ 300 for the services, when we questioned it, she said maybe her manager would let her go lower. It all turned into some sleazy car salesman type pitch and we just walked out.
Sorry, but if you work as a «tax professional» and you try to enter a phone number in place of a SSN, I quickly lose faith in your expertise.

I had an appointment today at 6. So when I got there it was close. No one called me to confirm if my appointment was going to be cancelled today. I am so tired of this b!#$. I waisted gas to get here.

Payal was amazing. Really helpful, took time to explain everything to us and find every available deduction. She even talked to us at length about strategies for avoiding owing so much next year, and offered her cell number in case we had any questions in the future. Overall a great experience and we will definitely return to Payal.

My tax guy decided to retire this year so I decided to give H&R Block a try. Glad I did. Not only was Inez knowledgeable and professional but she explained things as we went along. She also gave me a card to contact someone to discuss possibly making some changes to my withholdings so I didn’t owe the following year. The best part of my experience with H&R Block was I was getting a refund. The monies were in my bank account less than 10 days later. I will definitely be going back to H&R Block from now on but only if Inez will be my tax preparer. She’s the best!

I went here because I had several sources of income in two states including independent contractor income. The Tax Professional I got was pleasant, professional, efficient and seemed knowledgable. I give it 2 stars because (while I neglected to ask prior to sitting down) I was surprised with a total of $ 426 after 1 hour of work because apparently they ‘charge by form’. When I asked the lady offered me a $ 50 coupon no questions asked, but $ 376 is an absolute rip off for one hour of work. I believe I could have said no thank you, but at this point I know I’m getting a refund. I know my taxes are done so I just said screw it.
Here’s my math: $ 50 to H&R, $ 100 to tax professional, $ 50 for overhead, and $ 50 to cover cost of filing. We are only at $ 250. What else is there? I would be wary to go back. My refund was luckily $ 430 so at least I’m ahead, but I will not be seeing H&R again next year.

today after noon.
i was trying to get some info on doing tax… the lady i talk to was very rude. i mean rude like like wood.
all i could get out of her mouth was:
what you mean… as soon as turn the corner another what you mean…
very rude and rude… she should nt be answering the phones… !!
she is one star representative.

I went here because I had some tax issues to deal with that I have never had to do before, so I was seeking some extra help with the problem at hand. The lady who helped me was nice which was a plus, I thought she would be able to walk me through the tax issues… but it turned out she was not exactly what I was looking for.
She was taking a long time filling out the online forms with lots of awkward silence and the whole time I felt like i was making a mistake and could have just been at home using a cheaper online tax form myself. I went to HR Block to receive extra tax advice and really came away without getting much. The staff was friendly but overall I feel I could have just done the tax preparation at home, and I would have if not for this special instance. I would possibly use HR Block again if I had another tax issue but mostly likely use another person to help me. They also charged me $ 140 or so dollars for just telling me things I already knew. I guess it was my own fault but I had to make sure I was paying the correct amount. I would say I was a tad disappointed in the service because I was hoping they would be more knowledgeable.

HUGE mistake coming to H&R Block — one I will never repeat. I would advise anyone and everyone to save their money and go with turbo tax.
The «tax professionals,» seem to me to be uneducated, inexperienced, unprofessional and often times lacking the basic English language skills that one would hope for when filing federal income taxes in the USA! The first guy we worked with was impossible to understand and knew so little about the first time home buyers tax credit that I had to do my own research afterward, call the IRS directly to ask questions, and then go back to the H&R block office to demand that they file an amendment (free of charge!), since his ignorance regarding our eligibility almost cost us the $ 8K that we were entitled to! When we went in a second time to fix his mistake we were assigned to another employee with a loose grasp on the English language (I actually had to take over and physically type in some information because she didn’t have the writing skills to compose a very basic sentence).
Overall, extremely disappointed and want others to be aware that what they advertise is FAR from what you actually get.

If I could I would give no stars I waited 4 months and never got my tax refund back so I call the IRS and they tell me my taxes were never filed so I try contacting this location where I did them at and all they could tell me is what do u want me to do about it the people here a rude and hang up on you never going to any h&r block in my life this place sucks if u wanna have 30 $ and have ur taxes lost come here

First of all, I love the location (near where I live) and i love the hours.9 to 9.
I am one of these «put everything into a shoebox» type people who dump it all on my accountant. Well, this year, my accountant/​financial guy did not return my call to get my taxes done. I was keeping every receipt and statement in my car (so that my cleaning lady would not throw them out or I would not misplace) and I was scared eventually it would get tossed//lost…plus I had put it off enough.
I was laid off last year, had a 1099, worked for a European company and had sold stock in euros… those were just some of the fun things I had in store, besides cashing out my 401K and my property tax… charity receipt slips… etc…
I went up to H&R Block after eating a bunch of frozen yogurt… I was honestly tense about going somewhere else.
The were very friendly… I came in and the receptionist asked me to take a seat… me and my DiMaggio’s paperbag of tax statements sat down and waited maybe 5 minutes.
I got a cheerful nice Asian lady named Kim. She was super friendly and put me at ease. She had a nice warm way about her. She assured me I was not the first person to come in with a doggie bag full of tax receipt My Finnish bank statements did not scare her like they have others in the past… she just analyzed everything, asked questions and breathed a sigh of relief I had my wire transfer in US Dollars from that bank.
I used a $ 25 dollar coupon… so total for taking this monkey off my bac of doing my taxes for me was $ 236. That is the ONLY reason I gave them 4 stars instead of 5 (I give Kim 5 stars btw and a gold one too!). That is just hard for me to take as my accountant used to charge me $ 140 dollars a year. He though sold me my place and helped me also refi it too last year but no incentive to do my taxes for me this year. So I will be back prolly @ H&r next year as I had a good experience w/​Kim.
Be warned if you come in right before April 15^th… Kim said they have in years past… lines out the door.
Glad I did this in late March. Even though California took a BIG BITE out of my pocketbook. Grrr.