Heartland Hospice

I am so glad I chose Heartland over Kaisers Hospice Care for my mother when she chose to no longer undergo treatment. Heartland was amazing. Our nurse Carmel was thorough, she explained everything that she could help with and called the office to up her weekly visits to 3x /​week. Our nursing assistant, Maria was solid too. Whenever I had a question or needed anything I called the 800# and got an answer. My Mom was only under hospice care for one week. She passed peacefully and with dignity. The staff contacted me immediately w/​their condolences. I received a card from them and a few days later a call from their spiritual adviser Tshala. Top notch! We had used Kaiser with my father and felt it cold and hands off. We made a better choice with Mom. Shama helped expedite our paperwork through Long Term care as we’ll. Thank you Heartland!

Having a family member in Hospice is a challenge. My experience with Heartland has been very good. The care has been consistent and they have been responsive to my inquiries and worries. I also have had and continue to have an excellent experience with one of their nurses, Marissa. She has been very responsive, answers all callsl and more importantly shows respect and compassion in her efforts to help us. She is very kind and cheerful whenever possible given the circumstances.

I have witnessed such great care from Nurse, Jude Florante. We are so grateful that he was assigned to our family. If your company has similar employees who has the same work ethic and care as Jude, you have a great company.

I had a great experience with Heartland Hospice! The care and compassion that they exemplified were second to none! I would have to make a special mention to one of the nurses, Jude Florante! His attention to detail and empathy were very comforting to me and my family. I will never forget my experience with Heartland.

Our family could not have done it without the Heartland Hospice team period. If you have loved ones who need assistance at home (or in a care facility) this company has experience and knowledgable nurses. Not at one point did we feel like a customer, yet the group assigned to us were an extension of our family.
Late last year my wife and I made a decision to stop all treatment for her cancer. Our hospital recommended hospice care which I had no previous exposure with in my life. We met Heartland Hospice representatives to discuss the programs and support they could offer for our family. Once we entered hospice care both my wife and I felt better about the services offered from equipment, nurse visits, medications and support from the various counselors. The overall experience from day one through my wife’s terminal stage was amazing and I learned so much from the Heartland team. I highly recommend this organization if you need resources to care for your loved one. Thank you Heartland Hospice team. Special thanks to our nurse Marisa for her loving care of my late wife who passed peacefully in our home.

Full detailed review TBD.
For now, all I know is that I can volunteer freely whilst having my little one w/​me. I got my TB test done at Mission College (just $ 5 if you’re a student) and was aching to find a place to volunteer since I stopped being an ombudsman at Catholic Charities when I got swept off of the lay-​off wave — thank freakin’ goodness.
My Grandma was admitted to Vista Manor 2 years ago. Although she was there for 2 weeks for rehab; it was enough to encourage me to get involved. I have 2 kids of my own so getting involved w/​kids is not w/​in my reach or focus (sad to admit it but I am honest). I love animals but I am fully aware that the SPCA and the Humane Society will not allow kids to be a shadow [volunteer]. I had my daughter donate blankets and towels to the Humane Society in the past but as far as physically being involved, it hasn’t happened.
I don’t think I’ll be taking my daughter here but my little one can be a joy to the elderly. You have no idea how much it will mean to people just to have someone come by to see you, help you, or ask how you are doing.
I did this for 3 months straight and hoping to get back into handing out sandwiches for the homeless. I’d spend about $ 30 a month; pressing each sandwich so that the cheese melts and provide crackers. I also carry pet food for the homeless pets.
That is why I cannot wait to get back into school this summer.
Signed,
— Future Social Worker
P. S. Once I start, I’ll provide an update.

It’s been a month and we finally got a call from a so called «executive» to follow up. This is a month later!!! Still no accountability with these Morons. This idiot is still trying to make excuses for their crappy service. If I could rate them a negative then I would. These morons should not be in business. PLEASE do yourselves and your loved ones a favor and skip over these turds.