Netclime

Stay clear of this company. They go by NetClime, WebForce and SiteKreator. For two years in a row they let my client’s domain expire, meaning their site and email went dark. This year, they sent a $ 15 domain renewal invoice, which my client paid the exact same day — with a same-​day receipt to prove it – and then 2 weeks later the site (and email too of course) went down because the «domain expired». Unbelievable. I immediately transferred the domain registration elsewhere. Based on my experience last year and this year with this mysterious company — are they NetClime? WebForce? SiteKreator? So confusing — there seem to be only 3 people who ever answer the phone. Their website lists one of their offices in Bulgaria, their «US HQ» in Minnesota, and yet their phone number is area code 408 which is California. There is seemingly no way to login to any account online… every action is by phone or email. If you like having zero control over your domain, this is the hosting company for you. The only reason I used them was because my client once had a site and registration with SiteKreator (which worked well at the time) but we eventually pointed the site elsewhere, keeping these guys as a registrar only. Big mistake. This year, I never got a satisfactory explanation why the site went down. I could never in good conscience recommend this company to anyone, ever.

After 4 years of putting up with really terrible customer support, I am finally fed up and think people should be forewarned. While Netclime’s SiteKreator was at one time innovative several years ago and I built multiple sites on it, the customer service is THE WORST ever! And… when you want to stop having a Pro Account (which I had), there seems to be no way to easily download files of your site so you can move it somewhere else. WHICH, I might add, was not what we were sold in the beginning.
Having now used WebyDo and Weebly and given the high quality of their customer support… I think people would be better off using either of them, vs. SiteKreator. Their support staff are yards above the horrible unknowledgeable people at SiteKreator who often don;t even speak English well enough to be understood.
Be Warned, you’re in for frustration if you choose them.