Staples

I don’t usually goes to Staples but was there recently to print 8 feet x 2.5 feet banner. I was impressed that they can print it in 4 hours. Just bring your document in Thumb Drive which is more convenient.
It seem that there is discount if you order from online which I would next time when I have more time.

If I could give no stars, I would. Super high turnover, unorganized print section (why does it always take twenty or more minutes to pick up a rush online order?), occasionally rude manager (he has been helpful in the past. I have to do heavy printing here once a month, and I loathe it. The associates vacillate between annoyed and confused… the manager grimaces to my face when he sees me. There’s always something wrong with my order. No me gusta

called staples yesterday. talked to a nice lady on the phone, and asked them if they took competitor coupons, explained that there was a tablet I wanted to buy, and that the 20% coupon said tablets were included in the sale.
she said, we take all competitor coupons for b&m stores in the area. there wont be any problems for the officemax 20% coupon.
I reserve the nexus 7 2^nd gen online, and it tells me its ready for pickup.
i go to pick it up today, they tell me that sure they do take competitors coupons again. and then the tablet comes out of the gate, and the manager comes out. says, we take competitors coupons for everything EXCEPT THIS TABLET…
me: what?
manager: you can even buy the older generation tablet with this coupon.
me: why cant i get it with the new one?
manager: because i said so.
me: is that even a valid reason?
manager: its up to the store whether or not we take coupons. and i say no.
me: but your employee yesterday guaranteed that it wouldnt be a problem even for this tablet.
manager: you were misinformed.
me: i drove 30 minutes to get here, called in, and was told there would be no problems, and then you bring it out and you tell me that you can take competitor coupons for EVERYTHING except this ONE THING, just because you said so?
manager: nothing i can do.
i call bullsh*t on this. screw staples, at least be up front with me and tell me that the coupon wont work so i dont waste my freaking time, but to lure me into the store so you can pawn off another tablet on me is just f***ing ridiculous. at least say something like it wont work on any electronics or something so i dont feel like youre deliberately screwing with me.
note to staples: stick with your policies. its no wonder people are moving away from b&m stores when the customers get treated like crap. treat your customers right and theyll come back to you. but i just cant trust a store that tells me one thing and then slaps me with the other. that just aint nice.

A spacious staple nearby Costco SC. Lots of selections.
HP 61XL Black Ink, which I could not find at Costco, was $ 27.99 plus tax $ 2.31=$ 30.3

I’m an office supply junkie. i mean really… do they have 12-​step programs for this? and i’m afraid my kid is worse. so we looooove staples!
i’m one of those people who likes the slightly unusual things. printed file folders, funky pens, odd shaped paper clips. yes, i’m THAT person (should i admit i own squirrel paper clips? probably not…). i can usually find some things here that meet the need.
today’s mission was a silver sharpie. walked in, found a display right away. waaaayyyy too many sharpie options. needed silver. now i also own purple, pink, green… you get the idea. and tape. did i really just buy purple tape? i did. no idea what i’m going to do with it, but omg… HAD to have it. sigh. oh, and they had the cooooolest pens at check-​out!!! had to walk away. but i fear i’ll be back for them…

Good selection, and a good place to go if you need strictly office supplies. They have a lot of different options for paper and pens and whatnot, but also some larger items like office chairs, desks, and file cabinets.
The only downside with this location, is that it is a very large store with very minimal employees most of the time.

This location is located in the Coleman Costco shopping plaza. The store is laid out pretty much the same as the other stores.
I came in this morning for laser toner. I think they only put out 1 – 2 of each type on the shelf. Every time I’ve shopped for toner I almost always grab the last one.
I noticed that the cashier this morning forgot to scan my 25% Staples Rewards coupon. so I reminded her before she closed out the transaction. The store is well maintained and clean.

Never really knew Staples still existed until I saw their black friday ad and saw some good deals and actually googled for a store nearby. Turns out this store is like a smaller best buy with some pretty good deals, reminds me of Microcenter in Santa Clara but they closed down last summer, which sucks because I preferred to go there than Frys’ Electronics.
The employees seem like they know what they are talking about and I will definitely keep my eyes on there deals from now on. They also have a good mail in rebate program with batteries where they pay you back 100% in rebate a couple months later.

This Staples is in the same lot as Costco off Coleman Ave. The car park is a little cramped when backing up.
Went in to pickup some spiral bound graph paper notebook for the kids (70 ct for $ 2.79). Even after searching online, this was the place that had it in stock and the best price.
Store is large, well laid out and I checked out pretty fast.
Great experience shopping at Staples, it was easy.

What is with all the hate?
I come here for print jobs and they never fail to disappoint. I’m always greeted promptly and with smiles.
Can’t really complain, but I haven’t purchased much. I know that prices for a lot of items are usually considerably higher than office max/​depot.

Friendly customer service guy, helped me find what I was looking for, and actually took time to show me how the product work, despite the busyness in the store. I’d come back here.

Typical Staples, but why was it that anything I wanted was kept waaay out of reach on the top shelf with a skeleton crew available to get their ladder? Odd, but they had what I needed.

This place does not welcome your coupons printed online.
I took Staples coupon «Extra 20% off» to the store. Their representative name Matt just simply bounced ‘em and refused to scan and let the computer decide if the coupon is acceptable. In a pretty rude way he told that he is not going to scan the coupon «just because». No further explanation were given. I do not recommend to shop at this location.
So I used this coupon without any problem at Staples in Campbell where representatives were nice and helpful.

Been in and out of here on numerous occasions picking up things for the office here and there, They’ve always been helpful and friendly.
Picked up an online order and everything was easy. Oh! And I liked that they checked my ID to make sure it was the right person picking it up.

Hi! I am Roge. Three weeks ago I took my lap Top computer to this staples store for free tune-​up. Basicaly nothing is wrong with my lap top, It is just running slower than normal, which probabely fixed easly. After two days I went back and ask them if they find any thing wrong, «no it is fine. It is just a little bit slow, now we clean it and remove un necessary files, I thanks them and took it home try to open. the computer starts fine as regular, but I coudn’t open any programs, any file, … which is strange After couple of days I call them back and tell them what happened. The guy who I talk to told me to bring it back and he gonna look at it. I took it back and get an appointment for two or three day, and they call me back after a day and told me «your hard drive is not working or crashed. I told them this hard drive is brand new and nothing is wrong when I brought to your store and how come? «We don’t know». And Guess what? they charge me $ 69.00 for giagnose just to tell me my hard drive is crashed. I ask them what is next? They told me we gonna replace new hard drive, and we gonna fix every thing including file back-​up and ask me $ 300.00 more. I try to explain to the manager «Sang» which this kind of fooling people is not fair and I just need my money back and if you can put my copmputer as the condition as it was. He say NOOO!
I just want to advise every body don’t be tricked and the free tune-​up they say is just an introductory to rob you. It is just a fake to make money.
Smir is serving as the wonderful professional customer service unlikely the rudish behaviour of the ass. manager.

Came here on Mother’s Day as soon as it opened as I saw a good deal on a digital camera in the Sunday ad that I wanted to get for my mom as a last minute gift. When I got there, the camera was not on display so I thought they didn’t sell it. Then I felt bummed thinking that I may not have a gift to give my mom for Mother’s Day.
Since I had the ad with me, I asked the store employee if they had it in stock. He went to check the stockroom and they did have it so I was happy. Came with a free SD card too. He rang me up quickly and accurately. I appreciated that the employee was friendly and helpful even though the store had just opened for the day.

Wow! So why did I go to two horrible Office Depots less than 6 miles apart from each other before going to FABULOUS STAPLES?! Because I called Office Depot to see if they had the ink cartridges I needed. Both Office Depots told me they had the cartridges and when I got to each locations, they didn’t have them!!! I was driving home very upset and saw this Staples by the Costco. I walked in and was greeted by a friendly rep who quickly directed me to the section I needed. In less than 10 minutes I had what I needed and had a great experience with friendly and knowledgeable staff! I will never go to Office Depot again!

Boo… in a few days the Ink/​Toner recycle rewards gives you $ 2ea recycled, same 10max per month.

This is a pretty big stapels.
I’ve stopped in here numerous times to get office supplies and recycle printer cartidges and toners.
Well stocked shelves on most occassions.
Service can be hit or miss here.

I ordered some supplies online. First of all the cashier I got was very nice but the manager was rude and lacked basic people skills. When the cashier asked for assitance with my return she instructed her and was talkinga bout my order without even acknowledging me. I just think that is so rude. Then after calling the coroporate office to confirm that I had used my card, she told me that because I didn’t have athe card with me, she would have to give the lowest price. Umm, I had my invoice with the price that I paid on there. Then she said I couldn’t return it at all. What?! But I HAVE my receipt. I was pissed and wrote an email to the corporate office on Monday. It’s now Wednesday and I haven’t heard a thing back. Looks like customer service is the same at all levels.
I’ve beent o the one on Bernal road which is far but worth going to. At least I’ve never had problems returning items.
UPDATE
As of 7÷1−÷−8 I never heard back from anyone in the corporate office or even at the atore level regarding my complaint. My corporation that uses their services probably does thousands of dollars in business every month and now we are taking our service over to another compnay. I find there service horrible at EVERY level!