The Genesis Team

We have nothing but good things to say about the professionalism, competency, and outstanding customer service of Mike and the Genesis Team. We have been renters in a home that he managed for one of his investors for nearly three years. In that time, his office ALWAYS responded to any questions and helped with any needed repairs or issues with the home in an extremely timely manner. No complaints whatsoever. The communication with his office was always upfront and thorough.
We have also used him as the agent in the purchase of a home. Again, we could not have been happier with the entire process. We were treated respectfully and honestly. He helped us obtain a great loan and the entire transaction went smoothly, with no surprises or disappointments from start to finish.
We would not hesitate to give him a positive recommendation to anyone with real estate needs in this area.

Mike and his Genesis team are very nice people. However, their lease management is not very good. They do not appear to be detail-​oriented and, as a result, let important things slip through the cracks. They seem more suited for managing low maintenance, low involvement properties, but nothing that requires much management effort on their parts. It may be that they are spread too thin with both purchase and lease services. In any event, I would recommend either using someone else for lease management or being prepared to stay very involved with them.

In 2014, we used Mike and his team to sell our home and also with the purchase of our new home. We followed Mike’s advice with the sale and our home was sold in six days with 23 multiple offers. The accepted offer was considerably higher than our asking price. We were able to secure our new home also with a multiple offer situation. He has assembled an excellent network who helped with our purchase beginning with an excellent mortgage broker and ending with vendors who helped us with updating our new home.
Mike walked us through each step while providing excellent service and assistance. Selling and buying a home can be a bit stressful but Mike helped us through each step in the process while giving sound business advice and assistance.

I cannot explain what a horrible experience it is to have someone like Mike S. on one side of a real estate transaction. First, return communication to my agent was extremely slow if at all. Once Mike S. put his Assistant Jorge on the task, Jorge followed the leader’s «communication skills». Maybe it’s written in the Genesis 10 Commandments. Second, Mike paints a picture about the «unknown» clients like they are strange, peculiar, uneasy, maybe culture differences, maybe language??? We the «buyers» don’t know if they are monsters, from mars, 2 people, 15 people, 5 cats 3 dogs 2 babies and 1 adult??? As time passed, we started thinking the «sellers» were terrible, mean, greedy and awful people! This is NOT the way we have ever or will ever purchase a home! It is negative vibes, mad mojo, poor karma… whatever works for each person. For us… IT’s Negative! But, no way could a professional Realtor create this illusion. Why would a Realtor try to deceive everyone involved and create antagonism. Maybe Mike S. did, maybe he didn’t? Maybe, just maybe, he did not get to know his clients very well at all. Maybe he is just making assumptions about things because he has not followed through with his clients. Well, fortunately for us, we went to meet the big bad scary people. They were so sweet and kind. We were able to introduce ourselves and tell them how happy we were the transition is almost complete and we love their home. All the ugliness was gone. No thanks to Mike S. He is still throwing wrenches in things, soon to be resolved. Stay far away from this guy. Trust your instincts when buying and selling your home. This was far from my first transaction as a client and I have had good agents and bad agents on either end. When you find a really good one, stick with them with all your future transactions.
There is someone else in the group who is great!!! Josh Gilbert! I have done work with him prior to the Genesis Team. No matter, he always stands strong, sincere, hardworking and honest!
Also, Mike S. you show your true colors by rebutting every poor review. Very unprofessional and definitely confirms that you are rude.

Mike is only interested in commission! He will double-​end whenever he gets a chance and this will leave the seller or the buyer getting short-​changed! Almost half the States in the USA do not allow «double ending»! He has No personality unless money is coming his way!

We purchased our first home in Rivermark area in Santa Clara in 2010 working with Mike Strouf.
Having little experience in buying a house in the US, we found Mike’s knowledge and guidance to be extremely helpful in every step of our buying process right from figuring out the areas that would be of potential interest to us to the closing of our house.
The property that we eventually bought was a short-​sale property. Although we were hesitant at first in putting an offer on a short sale property due to the various uncertainties, Mike’s professional guidance helped us to overcome our jitters and enabled us get a good house at a good price.
Through the home buying process we found Mike and his assistant (Jorge) to be very knowledgeable, professional and responsive. They were good in setting realistic expectations and meeting them.
Based on my experiences, I have recommended him to some of my friends, who also have good things to say about him. Translating what I’d told my friends in the real world into the virtual world through this review.
Trust this helps in your buying /​selling process. Good luck!

Fantastic Property Managers!!! I didn’t want deal with renting out my own house and wanted to work with professional property manager. During my selection process, I interviewed 4 different property managers and decided to go with Mike and Jorge for the following reasons:
1) Professional
2) Reasonably priced
3) Experienced in my area
4) Referred by trusted friends that also use them
It’s only been 5 months, but I am very happy so far. They were able to find renters in the promised time frame and Jorge has been fantastic with his responsiveness to my needs, as well as the renter’s needs.

I got the opportunity to work with Mike and Jorge from the Intero Real Estate Services @ Rivermark, and from my experience they have been providing excellent services.
I’m renting out my house in Rivermark. Mike helped to secure a monthly rent that is considered to be on the high end, especially given the current tough economic times. I think this is thanks to his experienced years in the real estate trade, his topnotch selling and customer relationship building skills.
On several occasions, he has provided sound advices based on the most current rental market analysis, which definitively helps to make the best decision regarding my investment property.
Regarding the actual property management, Jorge has delivered outstanding services as well, keeping the tenants happy by satisfying their service requests, and absolutely no headache for the landlord.
I’m particularly impressed by Mike’s and Jorge’s professionalism: excellent customer service, always very prompt to reply to any questions you might have.
I will definitely recommend Intero Real Estate Services @ Rivermark. They take care of the details, so you don’t have too.

if you want to lose $ 50K then go here. Mike, the owner/​broker, does NOT care about you. he only cares about his commission. his virtual tours SUCK and everyone in the office is SO rude. Mike only tells his assistants to do the work… who even got my address wrong + my selling prices wrong. i have a lot of friends in Rivermark who also told me that they had a very bad experience and reported him to the Dept of Real Estate.