The Way Auto Care

Great service and fast response! I will certainly go to this place again. Thanks guys!

I have been going to Don for years. This is my go-​to spot for any car work in the South Bay. Reliable service, fair prices, and convenient location near the SJC airport. The only cons would be that it gets pretty busy some afternoons and that the place looks a little messy. Then again it is an auto care shop so it’s to be expected. Highly recommend The Way.

My whole family brings each of our cars to The Way. My mom had started bringing her car to Kim and has gotten us all to come here as well. We do because of the great service! These guys are friendly, very fair, quick, and do a great job! For my most recent car problem, they called me to let me know what they found to be the problem, were very patient in explaining to me why this was the problem, got my car in and out within the day, and were still able to stay within the original estimate! I don’t bring my car anywhere else, whether it’s body work, a brake job, or anything else.

Pretty happy with the service! I normally go to the dealership but my friend told me about Don’s shop. So I call them one day, and they say I can come in anytime the next day. I stroll in at 8am, hand them my keys, hang out a coffee shop, (there’s one a few minutes away) and then about an hour later, I head over to pick up my car. They did an oil change and replaced my air/​cabin filter for a fraction of what my dealership would charge. Score!

They really did good job with my fender liner and engine slash shield. Staff are nice, and price is reasonable

Best body shop in town! Kelvin and the guys here are super nice, honest, provide the best prices, and do nice, clean work in a timely manner! I’ve gone to two other body shops in the past and neither of them can compare to The Way.
Aside from body work, I called this morning about getting an oil change and they said to come through at lunch and it should only take 20 – 30 mins. They kept their word!

I love coming here to get my car worked on great fast service and always reliable. I always feel when i leave here that my car was taken care of and i got a good rate on the work too.

This place is so bad it doesn’t even deserve a star.
My car’s A/​C didn’t work properly and someone recommended here.
The owner changed the compressor and coolant but one week later the A/​C didn’t work again. After he fixed it, he charged me for parts. However a month later I had the same problem. He again gave me the estimation which was about $ 500 including parts and labor, even though he could not figure out the issue clearly, but he just wanted to replace the parts again. I didn’t want to argue with him anymore, so I went to the dealer shop where they fixed it for free just in 5 minutes.
Who knows that my car did not have to change the parts at the first visit!

I am going to Kim since many years for my Honda Accord and Honda Odyssey.
Excellent Service.
Very Affordable pricing.
He will only do the repair if it’s needed.
He suggests to wait if the repair is not needed right away.
Extremely happy with his services.
many of my friends also go to him.

I have been goint to this place for last 8 years. And his service s are not only reasonable and also dependable.
I am very happy with the kind of service I get all the time.

The Way Auto Care is a great place to go to. I just got my 1997 Ford Explorer Sport back from them, and it looks great! The cost was what one would expect for the type and the amount of work that needed to be done. They are easy to find, and Don couldn’t have been more helpful. I definitely recommend this place for all your autobody needs!

I am the unfortunate owner of the orange Pontiac in the pictures — my mom crashed it on 101, and it would have been nothing more than a distant memory if not for The Way Auto Care.
They were very prompt and repaired it very solidly. I can’t tell it was ever in an accident, it looks and drives perfectly and it already made the trip to LA and back twice after the repairs, with no problem!
Very solid, good work, all for a good price!!! I will definitely come back! But hopefully I won’t have to! :)

just want to say this place is a great place to go to fix car becuase i have trouble with my cars and i went there and the people are friendly and give good deal better than other car place. i recommed to any people out there to try this place if you have any trouble with your cars.

I have received excellent service from these guys at a fair price.
I’ve returned for general maintenance and inspection stickers and they have done great work. I gave them 5 stars because they did good work at a decent price– and that can be very hard to find in the city.
Joong ang il bo SF

Don has always been an honest mechanic. he’ll even show you what the original parts will cost vs free market. he’ll tell you right off whether the damage requires repair ASAP vs can-​wait kind of deal. he’ll give you options to go with cheap stuff vs more costly accessories for better performance or long lasting sake.
he’s very friendly, always picks up his cell phone and ready for consultation — even without getting your car fixed there, he’ll be happy to tell you what to do.
i took my car to a different mechanic, it’ll take them the whole day to repair the car for $ 750 service charge. when i had Don work on it, he charged only ²⁄₃ for only half day.
if you have any accidents, needing auto body repair, they’ll do it in no time, too. rental car is another plus, they have a discounted price or some deals with Enterprise or something, if you ever need one.

I think its funny that searching for Unilocal reviews from the iPhone app vs Blackberry app vs on the computer and you’ll get sometimes way different results.
I was looking for a place to change my oil and I’ve yet to go to the same place twice because I always get an oil change when I feel like it so I always look for a place that happens to be near where I’m at.
So I called to several places in Santa Clara for an estimate on a regular oil change and all of them asked me the same questions about the make, model, and year of my car. I called Foreign Affair and they told me 50 bucks. This was the second place I called and I spoke to Calvin and he quoted me 50 and then it wouldn’t be a long of a wait. I went to the shop Monday morning at 8:30am.
Don Kim helped me and he was really nice. I didn’t have to do anything. Took my car to the back of the garage and brought it back to the front when they were finished.
It took them about 30 minutes and they didn’t try to upsell me on anything. Gave me my printed receipted. Took card yay. And I was on my way.
Its right next to the SJ airport off of Central Expressway or near the 101. Its such a good deal. I’ll most likely come back when I’m due again.

I brought my car here to fix the crash on the rear bumper, lamp and quarter panel, based on those positive reviews on Unilocal.The owner Kim and kelvin are nice, but I have to say the quality is just okay. So I rated it 3-​stars.
I quickly check the first fix they have done, they did a good job on quarter panel (very smooth surface) but soon I found the rear bump did not align well with the quarter panel on its right side. I asked them to fix it.
Then I checked their second fix, and yes, this time the parts were aligned, however, along the seam of bumper and quarter panel I saw somwwhere was not attached well, I asked them to fix it. They do a trick to fix it, however, after 1-​day driving, the problem came again. I had to bring my car to their shop again. This time Kim ordered some specific parts to fix it, and that finally fixed the problem.
The time I spent on bring my car back and forth was around 3 weeks, it should be 1 week though if they did a quality work. They do give you a very competiitve price, but overall the quality is just okay.

I came here to fix collision damage along the front passenger side of my car, which was covered by insurance, but also had some other damage along the back passenger side that I wanted to get fixed too (that I didn’t go through insurance for). This was not the first place since I first went to the body shop my insurance company recommended (Champion Auto Body). The guy (at Champion) was kind of cocky, looked at my insurance estimate and was barely willing to budge on the estimate for the uninsured damage. He also said that I was unlikely to find a better price for it.
Now comes The Way. The people there were polite, the job was well done and was significantly cheaper (about $ 700 less) than Champion’s estimate — show’s what that guy knows.
When I picked up the car the finish was a bit gritty so I had to come back a couple days later but it just needed some buffing out to make it nice and smooth. Overall very well done. They’ve certainly earned my repeat business if my car ever gets damaged again.

I got a really good deal on an oil change.
The mechanics also diagnosed another engine system which required temporary removal and testing of components, advised me which parts to replace, and did not charge me for the diagnosis, even though I was not planning to fix that at their shop.
Work was done in a very timely manner, and on a Saturday.

My car really really needed a oil change so I called almost all the auto shops in Santa Clara and asked. After a few calls, this shop was the only one that does oil change and for lesser than Stevens Creek Acura dealer.
I took my Acura TL in during lunch time. The Korean owner told me to sit to wait for 20 minutes and he would take care of everything for me. If I was Stevens Creek Acura dealer, I would have to wait for 1 to 1.5 hour for an oil change.
I love the fact that this shop is close to my work, the wait time was shorter, and it is cheaper. I think $ 25 for oil change is pretty reasonable compare to $ 50.
Plus, the Korean owner was nice.
And they take credit card… kaaachin!