Union Stone

$ 30 scrap piece and $ 50 cut and now anyone can add a beautiful stone to the top of any metal wire rack! Great selection of stone, Quartz, granite and marble!

Union Stone is not a place to go to if you expect to be waited on and walked through and explained. It is a place to go to if you are on a budget, want decent selection of mostly pre-​finished stone and have some patience.
Janet (the owner) is really nice and she will come to your house to do the measuring. This way if they make a mistake during fabrication (which they did with mine), she will take responsibility and fix the problem. She did not wait for us to discover the problem, but rather told us and fixed it. It did delay one of our counters by a day but I appreciate how she handled the issue.
They have a good selection and prices for quartz, and also carry a lot of granite in stock.

I used them to install my kitchen counters. We have a large island and normal surrounds. Come here to save money. They offer the best prices. You need to negotiate. They are very disorganized. They showed up late for the measuring appointment by 3 hours. However, they actually installed on the day that they promised. They are very hard working and will work all the way up until 8pm or later. End product looks good minus a few very minor cracks that we noticed weeks later in the large granite island slab. I don’t think it was their fault though. It was probably in the stone prior. If you go with them, make sure you have plenty of patience and time.

We were happy with the results, but the process was painful. You can get a very good price and good quality from these people if you’re aggressive and patient. We were also happy with the showroom and found a perfect piece of stone for us.
Unlike some other reviewers, we had no problems with the quality or workmanship. We really made is super clear to them our expectations and my wife speaks Mandarin and could communicate with them more effectively (their native language is Cantonese but they speak Mandarin better than English). When the woman took measurements, I triple checked everything. During installation I hovered over them with a tape measure and a level and checked everything. Apparently this had the desired effect and everything looks very nice.
The way the woman took measurements initially freaked me out, because it wasn’t the complex «template» that we read about online. Our island is an unusual shape, with 3 different curves in it, so I thought this would be particularly important. But I checked her measurements and managed to convince myself that I could reconstruct the shape given those measurements, and it was OK.
The painful part was getting them to actually come to our hose. They missed two appointments for coming to the house to measure. The third time they totally forgot, but then sent the woman (seemed to be the co-​owner) over at 8pm when we called to complain.
For install, they also missed two appointments. I took time off work to wait for them (I wanted to be there with my wife to check everything as it was happening). They finally showed up at 9pm for their «3 – 5:00» appointment! They were cutting stone up until about 9:45pm, and I was worried somebody would call the police to complain about the noise (I did make them cut in the garage with the door closed, though I think the lack of ventilation made them rather unhappy).

Pretty much identical opinion as that of Jackie S.
Haggle for a low price but U get what you pay for.
«Yea it’s ready» means they are ready to get the balance $$$ from you, and no they haven’t even started the job yet.
Workmanship is absolutely below par. Eg the fillings on a simple slab of stone is like elementary school kid filling dimples with Elmer’s glue. The corner of my stone was obviously badly damaged during cutting and the filling was a bang-​up job.
Don’t pay them in full unless you have seen and inspected the goods.
It’s just like buying electronics in Mong Kok.
BTW the young gent manning storefront sure reminds me of electronics salespeople in Mong Kok.

Cheapest quote out of all of the granite places we’ve visited!!! My parents used Union Stone several years ago, and didn’t have any problems.
Go to this place if you have the following:
1) LOTS of patience
2) LOTS of free time or PTO
3) Can speak Cantonese (very helpful)
3) A limited budget
Janet, the owner, gave us the quote for the verde butterfly granite. I’m not sure what she did in her calculations but she just gave us $ 3800 without an explanation.
We went back the following week to ask for clarification on the estimate. My fiancé asked if we could have the large slabs instead of the pre-​fabricated stuff. Done. In addition, we asked if we could have the demolition of the kitchen tiles. Done. Wwe asked if we could have the kitchen cooktop and the sink reinstalled. Done. Another request was to save our leftover granite pieces and get that polished. Done. All the extra stuff was included in our quote. Yes! No additional cost. I like that!
The most frustrating part is the waiting game. You have to wait for the measuring of the remodeled space. There is another wait for the granite installation. We had an issue where the granite was measured wrong and the installers had to return back to the store to get another piece for installation. That was another 6 hour delay. Another wait for the sink and kitchen cooktop installation. Lastly another wait for the polishing of the stones. AYYyYY. Lots of time wasted.
It’s also frustrating to get a quick response on the phone. They say that they will call you back. Sometimes they will. Most of the time you have to call them back repetitively.
Just be sure that you see your stone before the installation. You want to be satisfied with the slab.
Thank goodness the granite ordeal is done. We ended up getting a discount of $ 300 off the quote. Janet gave us $ 200 since the job wasn’t done on the same day as planned. My fiancé asked for another $ 100 off since we had to wait a long time for everything.
Overall, I would not use this company again. Prices and installation was good. Customer service was mediocre.

I don’t like this place at all, price is not cheap, plus they don’t have a steady discount structure like other places. You only gonna get a good price if you haggle, if not, you are paying way more than you should. But they do carry many granite colors that other doesn’t have, but their stone quality is not good at all, many stones I got there are freaking warped, unless you really know what you doing, so watch out for warped stones. Only reason I am giving them a 2 star is because they have a big selection of tiles that I really liked.

We replaced our kitchen counters and master bath counter. The quality of the granite is great. THE Price was great. Negotiate with Janet (the mother).
The installation had some problems, but they worked with us. In the end, everybody was happy. Big thumbs up!

I did not have good experience with them. Installer showed up 10 hours late. Edge does not match and installer did a lot of of damage as he was rishing to complete the job. It was his third job of the day.

Don’t like the constant having to haggle with them on everything. They don’t speak english very well. The installers worse. The cut countertops edge is not «polished» very well, but I guess you get what you pay for. They are cheaper. Just not a great installation or a good feeling doing business with them

Chose Union Stone over competitor KZ Kitchens because they gave us a slightly better deal after haggling (definitely take Lawrence T’s advice). Both are Chinese-​owned dealers of prefabricated granite. I don’t know if the granite is natural stone or engineered but it looks great once it’s in. HOWEVER they were 6+ hours late the first day when they were supposed to do both demo and measurement. They failed to do the measurement until the 2^nd day when they were also supposed to do install. Installation was supposed to happen starting between 11am — 1pm, however they had the nerve to call me at 5:30pm and ask to install the next day, which I didn’t allow happen (don’t these people realize that most people have to take time off from work to be at home??). They had to come back a 3^rd day to finish the backsplash which the installer claimed was not included in the project, but was clearly indicated on both the quote and sales contract. When plumber came to hook up the sink, he noted several poor installation choices that Union Stone made for which I deducted the additional cost for plumber from the balance I owed Union Stone. Overall, poor experience and a lot of headache. If you want cheap cheap cheap and don’t mind yelling a lot on the phone, go with them. Otherwise, I would go with KZ kitchen for good value granite. My realtor uses KZ and has seen much better quality installation from them. We worked with both Alfredo and Olive — nice people but their customer service overall is lacking.

HAGGLE! HAGGLE! HAGGLE!
That is the key to shopping for home products and getting the best price. Do a little homework and then knock off 20%. My realtor is fantastic at haggling and she sends a lot of people here because she gets great pricing. I actually first visited a store, Kam Hing Marble, up in San Francisco on recommendation from Robert, Cal-​Wood. See Kam Hing review. So Union Stone is the mother’s store and Olive greeted us surprisingly when we walked in??? What is she following us. Funny but she just happen to be working that day for her mother. She showed us the inventory and gave us more samples and we picked out some beautiful Paradiso Purple granite to replace the Blue Eyes that I was going to get. Olive also gave us a discount. Janet her mom can do even better. You must haggle!