Vex Motorsports

Do no know why this place is getting bad reviews.
So I took my R8 here for service to get my springs put on and my wheels fitted corrected. I’ve called up «Jay’ for an appointment and he fit me in to work on my car all day 2 days from the day I called them. The stance now looks amazing as I will post pictures later. They asked me to come back in for an alignment as it was late esp working on audis with all these codes to pop up if you don’t do it correctly. Everything worked out great no problems. If I can trust vex with my 100 k car and other cars to come that way I’m sure you all can give them a chance too.

These guys were great the prices cant be beat. I have tires installed and a mount and balance was only 20 bucks a wheel, and if you are not stretching tires its only 15 a wheel. my alignment came to 90 bucks because the front is all that needed to be done. deff going back when my cars need work.

Vex Motorsports and team are super nice and reliable. They work on any car and make sure that what you want fits and can work with the car. I have brought multiple cars for Anthony to fender pull, for Jay to do alignments and pop lug nuts and change tires, and Jesse to give me the best pricing around. Very professional and if there are problems, these guys will certainly do what they can to fix it and to ensure your safety.

Me and my bf have been going to Vex for a while now, since their old shop was on Commercial. They have the most affordable prices on parts in the bay area, and Jesse is always more than helpful. Super quick to respond, friendly, and very knowledgeable. Jesse always keeps us updated with the status of parts that we need, and is honest when something goes wrong with something like shipping. We will always support this business!

I don’t know much about the different brands and quality of suspensions but my boyfriend found this place on Craigslist so we decided to give it a try. So far, very pleased with the product and the overall look of the car after its been installed! We put a deposit of just $ 100 for the shop to place an order (D2 High performance suspension Kit) and it came within 1 – 2 business days. This place had the best prices out of at least 2 – 3 different shops that we called. I would highly recommend if your shopping around for suspension!
Service was fast & friendly, we were in and out upon paying the rest of our balance.
FYI: Vex didn’t do the installation, my boyfriend did so the picture that I posted is just showing the car after its been installed with the wheels on.

**THIS REVIEW IS FOR USING THEM AS A TIRE INSTALLER VIA TIR​ERACK​.COM**
Seeing as how America’s Tire could find a certain brand/​model tire that I could get on TireRack, I ended up buying them online and having them shipped to Vex Motorsports as they were the closest to where I live. I had used them prior and they did a good enough job although they did forget to give me back my wheel lock.
Called ahead and the only time they had was about four days away but since I wasn’t in a big rush, it wasn’t a big deal. Fast forward to the day to have my tires put on and the whole thing took about an hour. For about $ 50, the tires were mounted, old tires disposed of and they remembered to give me my (new) wheel lock. Staff was friendly enough although the girl that works in the front never smiles, not even a fake «oh we made eye contact» smile.
Minus points for checking the air pressure the next day and all four tires had different readings: 31 on two tires, 38 on another and 28 on the last. And yes, this was done after the tires had sat overnight in my garage, the morning after having them put on. If they were a few off, it would be no big deal but they were all way off from both the tire recommended PSI and vehicle recommended PSI. If the tire pressure was so off, I’m wondering if the wheel balancing was done half-​assed as well. I guess I’ll find out next time I go in for a balance/​rotation (not here though).

Let me start off by saying that I hope people read this review before going to Vex Motorsports. The first time I stepped in I was impressed with the showroom and took about 15 minutes to speak to a representative. I was looking for rims tires and lowering springs to surprise my wife. After looking at several rims I finally decided to go with Vex Motorsports to buy a set of rims, tires, lowering springs and installed on my wife’s car so I emailed Jesse, the sales manager, to ask follow up questions in order to make sure everything would go according to plan. I was assured that I would be able to receive all of it before the end of the week. So I put down a 200 dollar deposit.
After constant communication with Jesse I was told a few different things that did not go according to plan. First the lowering springs would not be installed until the following week. Next I asked if the rims and tires were still set to be installed that week and said to come in that Friday. Since I am about 45 min away I made sure to arrive early due to traffic on 101. I waited around for few hours and was told that the rims were not coming in due to a transportation issue which was out of their hands. I understood that it was not their fault but my plan to surprise my wife was not going to happen and wasted my time and gas which made me a bit upset. I was offered free lug nuts and just wanted for the whole transaction to be canceled since nothing went according to plan and needed to think of something else. I asked if I could cancel and was told that I would not get my deposit back due to the «special order» of my rims (ESM-​004). After considering loosing my deposit and ruining the surprise to my wife we decided to continue with the whole transaction. I was told to come the following Tuesday to have everything installed. I was also asked if I wanted my tpms sensor transferred to my new set of rims from my original tires for a charge of 30 $. I said this was ok and went to get everything installed on that tuesday.
Prior to driving in I had no issues with my wife’s 2014 Scion XB I had for no longer than 6 months. No lights no accidents no curb rash on any of my rims everything was in perfect condition. As I waited I was given forms that seemed standard and signed it without reading since I was excited to finally get to suprise my wife. After patiently waiting a few hours I received my car back with everything installed and told that my tpms light is on and should go away after about 30 minutes of driving or take it back to the dealership to get it re-​flashed. I also scheduled my alignment the following Thursday to allow the springs to settle.
On my way home I noticed that the tpms light did not go away and would blink for about a minute and stay solid afterwards. I looked through the forums and websites and decided to call a friend who works for a toyota dealership as a mechanic. He immediately told me that a sensor is broken and can run a scan to identify which one needed to be replaced and notified Jesse to ask if they would replace it. The scan identified the the rear right tpms was not transmitting any information and was broken. He gave me a printout to take to Vex Motorsports. Jesse than replied and said he would let his service manager know and to bring the paperwork in.
On the day (Thursday 3÷26÷2015) I went in for my alignment and to see if I could get my sensor replaced in order to have my tpms work properly. I once again arrived slightly early and was told that the technician would be right with me. The technician cam asked a few questions, looked at the paperwork from the dealership, and said he would take a look at it. I waited about 15 – 30 min and was told to come back to the service area to check out the sensor. I walked to the back with the technician and was shown the sensor. The technician went on to say that the sensor does no appear to be broken and if it was cracked or damage was present that he would replace it. Although since it was not present that he would not replace it due to the fact that I signed a waiver when I first installed my rims. He also went on to say that he spoke to a worker from goodyear who suggested that the battery might be low and could be the reason. At this point I was upset but did not act unprofessional and responded with the fact that my car was relatively new and seems odd that a battery would go out after that short of a time since I bought the car. I also reminded the technician that it worked prior to coming into the shop. He than told me that I would have to take it to another dealership and their was nothing they could do.
After this experience I will never do business with a company that would back up their work and did not receive that. I understand that I should have read the waiver before signing but would not expect that a company would not back up their work. I apologize for not being more detailed but I reached the max characters. I hope this ishelpful

So I called to asked if they have a lowering springs for my 2014 Hyundai Accent Hatchback, and one of the crew says they can order it. So I asked him when I can pick it up, he says next week. So right now I went there, and the sale manager says they dont have it. So i went there for nothing.

Absolutely 5 star for Vex and Jesse. I called in asking about replacement bushings for my LCA and Jesse told me they were in stock. So I came in 2 hours later to find Jesse went on a break or something and he would be back in 30 mins but a coworker gave him a call and he came in 5 mins right after the call. Love the customer service and he also hooked me up! Would love to come back to the place for more. Thanks again Jesse!

I started coming to VEX after I started up my own Facebook Car group, Bay Area Cars. One of my former members actually connected me with Anthony to make the decals for my group, both windshield and quarter window sized decals. His prices for the decals were good and all of the employees there are super chill. Anthony also knows his stuff, he helped out my friend too and was super patient when my friend asked him question after question about bucket seats. I haven’t bought anything else from VEX other than decals but I can assure you, they are a legit performance shop as they live quite a bit from where I live but I still make the drive there when it’s necessary. Definitely hit them up if you have any questions about your future purchase/​your future and/​or current ride!

Love this place my boy Jay hooked it up for real good price. Everybody that works here is hella kool and they work with you to try and solve your problem. This is the place to go if your trying g to get your ride slammed for a good budjet

I can’t believe I haven’t written a review about Vex yet. I’ve been coming here for years and there is no place else that I would trust with my car. After a terrible customer service experience with Costco in regards to my new tires… I ended up at Vex and they have won me over with their customer service as well as quality of their products. I have been back for my tire alignment, new tires, lights, etc.
I absolutely love Jesse. He’s my go-​to guy because he’s as honest as can be and always over delivers. He gets back to you when he says he does and I am never disappointed when I work with Jesse.
Vex Motorsports is great.

I was referred to Vex Motorsports by Four-​B Auto to get alignment done on my 2004 BMW 530i which is lowered on H&R coilovers. Made an appointment to have them do the alignment on my lunch break and it was completed within the hour. Great price and customer service. Good to know there is a quality shop close by for alignment on lowered cars.

Found this performance shop through Craigslist while searching for a steering wheel combo for my 1992 eg. I was texting Jesse about a deal for a steering combo and got one even before stepping foot in the shop.
The shop was easy to find off of De La Cruz Blvd in Santa Clara. There’s a little waiting room (I guess for people who are getting work done on their cars) and a showroom. The showroom is huge and organized pretty well. There’s display cabinets with decals, shift knobs, suspension, steering wheels, e-​brakes and more.
As far as what I was looking for, they had a nice selection of steering wheels (NNR, NRG, MOMO), quick releases, hubs and locks. I asked Jesse to hook me up with the cheapest steering wheel combo and he did. I had been pricing combos on online websites and Vex beat all of them. Vex even beat what people were selling them on Craigslist for USED items.
Jesse was totally friendly and knowledgeable of all the products he sells. I told him I’m thinking of purchasing a coilover set some time down the road and he recommended one that he was going to get in a month. He didn’t try to up-​sell me knowing my budget.
Overall, I’d totally recommend Vex Motorsports, but make sure you talk to Jesse! I’ll be coming back in a month for sure for my coilovers!

I’m giving this a one star because of their customer service. First time going there I bought some yellow fog lights for my mazda and installed them a week later with my friend who is a car enthusiast. In less then 30 days of purchase one of the lights went out and they couldn’t do anything for me. I feel scammed and angry. 30 bucks down for what. Maybe 2 – 3 weeks of light. BS!
They never fell out, installed them with gloves. It’s ridiculous. They will never get any of my business again.
I’ll find somewhere else who cares about customer service.
good day Vex.

The fact that this place has a restocking fee on top of a 15 warranty? makes it almost a joke to shop here. The service are friendly no issues with that but when it comes to carrying products with reassurance that it is going to work is terrible. MY friend and I bought some HIDs from this location and the price was good. What was not goo was that policy of return and restocking makes it seem like its your problem.
of course getting back and putting them on we found that there was a problem with them the lights wouldn’t work we were unsure if it was the conversion box or the connections.
We headed back to the location and told them the issue they tested it out and said it works no problem.
at this point we were just looking for an exchange but we went home and tried it again same issue. Then my friend had a hunch to turn the connection upside down. and behold it works. the manufacture of course flipped the connection so we have to put it on backwards and it will not lock. This was the issue on BOTH the bulbs. A CLEAR defect. Didn’t want to bother to coming back.

We went online and ordered our tires from
at one of their partner store called Tire Rack which we got 3% cashback on 2 tires for our Lexus. We got 3% cashback plus free shipping and no tax since it was an over the internet purchase. You got to check out the site because there are over 3000 partner store. It is like Bing but on steroids!
When we checkout online, you have an option to where you want the tires to be shipped and we chose this place since it is closest to us. We tried to call several time to this place but somehow it was either after hours or no one picked up. We finally made and an appointment and took our car in 3 days ago.
Service was quick and easy!
— Lounge area was comfy and they had Judge Judy to keep me entertained
— Staff was courteous and upfront with pricing (Johnathan was very polite and gave me what te up front cost to install my two tires and cost to patch my spare). It came out to be $ 67 which is not bad at all.
— Service was great, took them 45 minutes as promised and I was out the door!
— I saw they have lots of gadgets for cars such as decals and things to enhance the look of your car.
Overall, will be back when I need to replace the other two tires on the Lexus.

Looks cool and clean on the outside, but when you get in their customer service just completely sucks. I came in and they told me they would order me some rims, but when i came to pick up they were the wrong rims. maybe i should have checked the reviews before i placed an order…
This place completely sucks, and I would not recommend anyone to this place…
Sorry Vex, but i think ill take my business elsewhere!

Will NEVER spend a single dirty penny and do business with again!!!
Horrible customer service and service. Multiple phone calls to them to get to an agreement, only to get the phone hung up on. I wasted over 2 hours, and 10+ calls to them just to get to an agreement which did NOT happen as I got tired of them hanging up the phone. Not to mention, who ever was on the other side told me that I was stupid and should learn english. Well you know what? Your shop gets a HORRIBLE review on a public site because of that.

Vex was recommended by a shop I trust so I though they would be great.
I was WRONG.
I had them install new upper lower control arms, tie rods, and sway bar links, they also did an alignment on it.
They installed the tie rods incorrectly and must have blindly aligned the car with a ruler and the mind set that «its close enough»
Didn’t really notice at first since the way they aligned it was to screw up the back to make the front look better and thus track somewhat straight but this caused bad tire wear.
Once I put on new wheels and tires the alignment problem was very obvious.
Took it to a shop in Milpitas that does only suspensions, alignments and tires.
This is how I found out how messed up the alignment was once they had it on the laser alignment rack.
Their sales shop is well stocked with things lil kids want which is fine and I am sure makes $$$ for them, they should just close up the install shop part and stick to selling.
In short buying things from them is ok but DO NOT let them touch your car