Alonsos Mobile Dog Grooming

My dog (Pomeranian) was groomed last Saturday. She was reluctant to enter the van. (not first time groomed by them)
That Saturday and day after she behaved really strange, as she didn’t want to be pet and was sleepy and low on energy
On Monday I tried to comb her hair, and she started crying. When we look at her skin, we found part of her skin was exposed (reddish with traces of blood) what seemed to be hard brushing during her groom on Saturday.
I expect my dog and any dog to be treated well.
Not using this service ever again

I was told by the groomer that both cats and dogs were available service and actually, claimed to be in the industry for many years, plenty of experience. Ahead of time, I explained that my cat came from abusive prior owner. If she was alarmed, we would never get her into getting groomed.
He said that a cancellation came through and therefore, we could be fit the following day. I prepared her early with a good meal and quartered her into one bedroom. Nope, we were never successful. She became alarmed, he left the bedroom door wide open, while she dashed out of the bedroom. She sat at the top of our back yard hill side watching both of us.
After finally, achieving her trust and handing the cat directly to him. He almost seem to have purposely let her go. So, he instructed that next time, I put her in a cage and he’d release her inside his truck.
Wait… the part that really got me was… the lady that was with him rolled her eyes at me and mutter something under her breathe. Mind you, I speak Spanish fluently. She heard me speaking to Alonso in Spanish. Why would anyone be as rude as to show such conduct, being that I was a 1^st time client. Was she upset that they didn’t obtain the $$$? My bad, thought I could work with my own, right.

Great service! Always make my 11 year old dog look great. Very friendly and precise!

Well I’m updating my review on Alonso mobile grooming i just wanted to warn you to be very cautious with his service it turns out my dog was always scared going to get groomed, i just thought it was because he didn’t like to be groomed. Another reason why i found out about the
dog wouldn’t let me touch his mouth or
turns out that i met other people in the city that experienced the same thing with there pets. So i searched for another groomer turns out that the groomer gave me info about his grooming service various complaints from different customers. Well i made the switch now I’m finally getting the trust with my dog to touch his paws and mouth..

Used these guys once… everything was good! Used them for a second time… they showed up an hour late, no phone call saying they were behind schedule, and charged me full price after delaying my schedule. Tried to use them a third time… once again a hour late. So I called and left a message to cancel my 11am appt. They called back and said they showed up at 10:45am, they tried to call, and also that they tried to call the day before to confirm… which all is BS! I won’t be using these clowns again and wouldn’t recommend them to anyone! #CommonCurtesy #NoProfessionalism

These guys are great! I’m was very concerned about who grooms my cat since she got a minor cut that… as I have learned of cats… caused abscesses on her skin. $ 400 and 2 months later her skin was clear. I was nervous to have anyone touch her but her regular groomer. These guys took great care of her. Vet professional. Never cut her delicate skin. And the cost of the service was amazing and accommodating. My cat hates getting in her cage so the convience of them coming to be house is perfect.

This was a great 1^st experience! Only thing was they didn’t do, is brush my dogs teeth, but I also didn’t mention it to the groomer. I just assumed it was part of a package deal. I did paid $ 15 less than I would normally pay. Usually I have to wait about 2.5 hrs for my pup to be done, this place took 45 min! And I didn’t have to use my gas! I def found my new groomers. It was such a convience for them to do right outside my door. Loved it!

I had the same experience as Tiffany. My mom referred me to Alonso’s last year, she used them for her dog who passed away. I used to drop my dogs at my mom’s house and Alonso’s would do my dogs there. Never had any issue, but I did notice that when my mom booked she would always tell them she was «the lady in Castaic who used to have a basset hound.» Clue #1. So after using them for a year without issue, at $ 40 per dog, I moved to a home that had the space to finally invite them over for the groom in my driveway. Well, big mistake. I moved to the summit and the price went up… The guy came to the door, and did the dogs, nothing different than ever before, and wanted $ 110. Uhm, you washed two dogs, dude. Why $ 30 more? I should also mention that when I called to book the appointment, I said «hi, you’ve done my dogs before at my mom’s in Castaic, many times, the lady who had the basset hound…» and he came right over. So same guy, but charging too much. I told my mom what had happened, and she said to talk to «Hugo» because he is the owner (apparently bought a van from Alonso, I don’t know wtf. don’t care). I called him, he said that his brother had done the work, and charged the «regular amount that we always charge for a wash» and prior to this visit they were only «washing the dogs» and today was something deluxe (really?! Grooming is shampoo, nails, teeth, it’s pretty basic). I can’t remember what he spouted off because I was seeing red. I got ripped off, they are inconsistent with their prices, and have now lost a customer and multiple referrals. I called and gave them a chance to make it right, and they didn’t. I also told my mom that she is a fool because they have no idea who she is, they only know the house and probably charge less because of where she is at. Hope they go out of business and a better one takes their place. To the moon, Alonso’s.

Just used this business for the first time today. They were able to schedule us right away, showed up early, were friendly and very gentle with our dogs. We have an English Bulldog and a German Shepard. The bulldog hates water and the shep is a frenzied mess around strangers. They handled both of our neurotic dogs with love and had them cleaned and brushed in no time at all. They were so attentive to our dogs, they made sure to point out an ear issue our bulldog is having that we didn’t even know about (because he doesn’t let us near his ears). We will be calling these guys again!

Great service! I’ve always been hesitant to call a mobile dog groomer because I thought the prices would be a lot higher than taking them in ourselves but I was pleasantly surprised by how comparable the prices are.
I can honestly say that I will be call them back every time our dogs need to be groomed. One of my dogs got a haircut and it looks great! They smell so much better too!

We just had our cat groomed by Alonso’s mobile grooming service, and he did such an excellent job! We always have trouble trimming his nails, and he definitely is not a fan of water! Alonso was recommended to us by a friend, and we were so happy we called! He showed up right at his appointment time, and was done within 30 minutes! We loved the fact that he could come to us with our crazy schedules; we will definitely be using him again. Thanks Alonso!

Love them! I had a cat emergency on a Sunday night at 7:30 pm, my cat got candle wax all over himself and by 8pm he was already in the truck getting cleaned! They saved us! They also do my poodle and Shepard and they look great every time!

I don’t know why my review is not recommended, but it is annoying. My original review was: I have two big dogs and they did an awesome job! They were fast, reasonable and I will definitely be calling on them again. Thank you!!!

The owner and son of this company think that they are the only game in town. I specifically asked them not to knock on my door. Just come in, do the work and leave the bill. The reason is that im sometimes working from home and cannot be dealing with pet groomers, and gardeners, and pool men… but noooooo one of their guys INSISTS on knocking before and after the service just to collect $ 40 He rang my door bell 4, i repeat 4 times. Geeez guys, i own my home in a decent neighborhood… where do you think Im going? Am going to skip town over $ 40? The actual work is not bad, but if you end up getting visited by anyone other than Miguel (i think thats his name, hes an employee, not an owner) you will not be happy. I think they have had some success in the area and are now too rich for their own good and have forgotten that the CUSTOMER pays the bills and thats who you have to keep happy. Im looking for another groomer now… cant be too hard to find.

My Yorkie needed a haircut, so I decided to call Alonso’s, because I had seen their trucks around my neighborhood. They arrived 30 minutes earlier than they said they would and the grooming took about an hour. The price was really good considering they come to your house and it would be exactly the same price at my normal dog salon, ($ 45).
The reason I took one star off is because it was hard to understand what they were saying and asking at times. Also, I think the nail cutting on my dog could have been better. Other than that, I’m pretty satisfied.
My dog smells nice and the little bandana is adorable. I think we’ll call Alonso’s next time around.

Amazing service! These guys came when they said they would and my dog was ready in about 30 minutes. It was way cheaper than my usual groomer and my dog looked and smelled amazing! I will definitely be calling them back every month.

Alonso’s is the best! I’ve been to ALOT of groomers for my 2 furry babies. Unfortunately my GSD has some anxiety issues and was not welcomed back due to her being so vocal. Not only does Alonso and Hugo take her and my Siberian Husky but the job they do. Coats /​nails perfect and clean, love the smell (my kids can’t get enough of it) and they are punctual and fast. On top of that, Hugo saw the sadness I felt about my GSD’s anxiety and referred me to the best trainer. These people care about the dogs and the owners.

My yorkies just got there first grooming job! The service was fast and the cuts came out perfect! The scent they use on them and the little bandanas melted my heart when I saw them! I will call again thanks!

I really enjoy using his services. I’ve taken my dog to places like Petsmart and Petco before, only to find that my youngest one was hit for being hyper. I like the fact that he has his own mobile services, so you don’t have to go anywhere. He’s great about returning calls and texts, even if our schedules clash sometimes. His cuts are perfect (both of my dogs have very curly hair, and he doesn’t ruin the integrity of the growth). My dogs also don’t fear him or bark nearly as much when he comes for them, which is saying a lot because they jump on anyone who comes through the door. Overall, I’m very pleased with his services and will continue to use him.

I am so pleased with Alonso’s pet grooming. I have two dogs & they both look & smell great! They were done in an hour. When I take them to the groomer it’s at least 3 hours. I expected to have to pay more for the convenience of mobile grooming but it was actually less. The customer service was great. All 3 gentlemen were polite & professional. I highly recommend.