Auto Zone

I wish no stars was an option for Unilocal.Typically, I don’t have issues with Autozone, but for some reason the autozones in Santa Clarita are terrible. This one in particular though, wow. All except for one employee, this company lacks customer service. Not only customer service, but basic knowledge. I went for a simple battery change and the kid (yes, kid) took nearly an hour to complete. He was also unprofessional, sloppy, and reeked of alcohol. This incompetent employee surged my battery and killed the radio as well as other parts of the car. I had to get a fuse replaced which was no biggie, but when I called Autozone to report my experience, the ever so clever bonehead replied with,” it happens, there’s nothing we can do about it.” Luckily, it’s just one experience and there are other auto stores, but I wanted to leave this review for future patrons. Unless you’re going for something as simple as buying a keychain or air freshener, go to Kragens… Or an Autozone far from this joke of a town.

This is where I go to get in the Zone — Auto Zone.
Nice location off of two major streets, Lyons and Old Orchard. Store is clean and the guys are friendly. They say hi when you walk in and ask if you need anything. Store has the usual parts and cleaning supplies — super easy to navigate around.
Parking lot is not all beat up with oil (yet). The guys will usually even come out to your car and offer assistance with bulbs and batteries. Oh and they will test your battery, alternator and starter for free. They will also charge it if its low. Some low rent mechanics will charge you 20 – 50 bucks to do that. Great place for oil recycling too.

These people don’t know anything lol I went to get trans oil for my Miata manual and they told me believe it or not the oil I need is automatic transmission oil. So these people have no clue what they are doing

Pulled in here to get a new battery and was told to talk to Eduardo by someone at Good Year Tires down the street. Eduardo was really helpful and knowledgeable. He was able to find the battery I needed, and even installed it for me. Just a good overall guy and experience. Good customer service.

Eduardo went out of his way for excellent service. I called in for a part and without a problem it was ordered for me and ready for pickup at the store. When I picked it up he double checked everything and showed me as well. Autozone should be grateful for employees like him representing the company.

Newer store across the street from o’reily auto parts. Bigger. More selection. Good sales, but you have to pay attention. Clean. Easy parking once you figure out how to drive around the giant electrical tower.