EcoShield Pest Control

Every technician I have met over the past 4 years are very professional and have a wealth of knowledge about the target pests and their product. Great company. Thank you for the fantastic service.

They are about the worst reliable company I have ever seen. I requested a service about 3 times I. The past and then again now. Every Time they haven’t showed up at all. The last three times I payed them but I had to call multiple times just to have them come because they never showed up on time. Then again yesterday I had a service for that day and since this stuff has happened to me before I let them bill after it was all done. I received an email telling me when they would show. I had a text telling me it was all set. Then the day of the service they never showed. But yet I received a voice message today saying everything was done and all good. So I high suggest you never ever use this company they are a bunch of liars and cheats. And their just a pain in the butt.

DO NOT sign any contract and please stay away from them. They are an awful company!!! First of all, their products do not work as I haven’t seen any reduction on spiders and webs. Then, they say they will remove the webs for you… well, that doesn’t happen. Every time they came in for service that I was not here… the webs remained intact.
I have moths and their traps do not seem to work… now, they say they keep everything in file… Well, my expectation is that they bring with them traps if they know that’s a problem I had… but NO, they didn’t bring them and they said it was my job to call them and tell them to bring traps. Well, I don’t think my job is to babysit and to supervise their job. They are being paid to provide a professional service and the expectation is for them to DO THEIR JOB! Now I called and I need to pay $ 150 to get out of the agreement. It sucks but if that is the price I need to pay to get out of this ridiculous agreement I’ll pay for it!!! I can’t be paying them for NOT doing their job!!! Plus having to deal with a clearly frustrated technician that is not open for feedback and that is NOT willing to treat you as «the customer» and really listen to your needs.

Saw their vehicle getting pulled over by the highway patrol this morning on the 118 freeway. Probably because the driver was riding in the carpool lane with only one person in the car. The driver should be driving safe and obeying the traffic laws especially if you are driving a vehicle representing your company’s name.

Our technician Shaun is very professional and courteous. He is always prompt and addresses my concerns and questions. He goes the extra mile and cares about his customers. I would recommend EcoShield to anyone looking for a good pest control service. Thank you Shaun for a job well done!

Thank you Mathew! Really appreciate all your hard work and professionalism. Thank you for servicing our house exactly the way we like it and keeping our little ones safe from pests. EcoShield is the best!

Ecoshield IS the BEST. I have never seen a single pest inside my house since they started bi-​monthly exterior service. Even those tiny Argentine ants have disappeared. Not a one has invaded, even in the rains! I just moved into a rental with a cricket infestation, so I had them do an interior service. They were thorough, and their products are completely odorless and harmless to me and my thee dogs (not to mention my husband.)

Pros: All the techs have been friendly and professional. Their product seems to work.
Con: Communication has not been great in my opinion. The automated side of communication is good, however, I have called numerous times (at least 5) and waited on hold for the 5 minutes each time and asked for a call back. I needed to reschedule a termite inspection and not once did I get a call back yet they sent me notification that the service was still scheduled as planned. I have left messages on their voicemail I would say a dozen times over the 9 months I have used their service and only received 2 call backs. I have only actually spoken to a representative when I called a couple of times.
I just found out that I need to call in to change my payment method. I wonder how many months this will take…
I am seriously considering to changing companies and fighting the early termination cost as this is no way to treat a customer.

Great Communication and customer services!

They do an Awesome job!!! Eco shield has rescued me from man eating spiders!!! The spiders in my new residence were eating me up alive!!! I am very pleased with their service. They are always available when I need them and their service won’t disappoint. I also love their portal so I can see what they did and keep track of my service.

Eco Shield is really good at communication, but Eco Shield should note, if the tech is going to arrive early, Eco Shield should notify you prior to arrival (or when the tech is leaving his prior appointment would be better) and not when the tech is already on site. When I arrived the technician was not there, I called Eco Shield, and the tech was at my house in 5 minutes. Jeremy was professional, and also had good communication with me and asked if there was anything specific that I wanted him to focus on. He finished up, and let me know prior to leaving. I would recommend using their services.

Service Tech, Matthew Ruvalcaba is very friendly, professional and accomadating and did an awesome job! You can tell he takes pride in his work. He is definitely an asset to your company.

Ok, let me just say that this is the first time I’ve ever done this on Unilocal!,but after the FANTASTIC service that Mike provided us yesterday, I had to update my review. I really appreciated that he cared about our pest problem, and took the time to speak to me directly about the issues I had complained about in my initial review. He explained everything to my 100% satisfaction. We have not had any ant issues since he out to treat our house, and I am confident that any pest issues in the future will be remedied. Thank you Ecoshield (and a huge THANK YOU to Mike) for giving us back our ant-​free home again! You guys rock!

The technician I had Guillermo Santos explained everything that would be done, the cost. It was the first visit but so far so good, a lot of the bugs (ants, spiders) that I had in the home have practically disappeared, & the chemical they used has not affected us or my 2 dogs. We will see how the next visit goes.

I’ve only had two treatments (first two are one month apart — less frequent thereafter) but so far I think it’s working because I’ve seen fewer spiders. I do agree that the sales guy was very aggressive, but I know sales guys are supposed to be aggressive. My main concerns are spiders and ants so I can’t speak to their treatment for any other issues like roaches or fleas — which I do NOT have in my house.

Great company, vert satisfied with the results. if you have any kind of pest or rodent control !!
Guillermo the Tech was great, he introduced himself as the new service tech for my area.
Very profesional and lots of attention to detail. Explained every area of service he performed.

I called in to see when I was scheduled next because I’ve had so many ants in my kitchen. I spoke to a lady named Jennifer who not only gave me the soonest appointment but let me know how the treatment works and how long it’ll take before I can see those darn ants gone. Now I don’t have to worry about wrapping the food right away because the ants are gone! Great customer service! The service guy did a thorough performance.

We’ve used EcoShield for a couple of years on 2 different properties. Very professional and show up as scheduled and on time. We’ve had no problems with pests since using them. I would recommended them to friends and neighbors.

After almost 2 years, EcoShield is still trying to shake me down for a service they didn’t provide. They put you in a contract, and even after the contract is over, they continue to bill you.
ECOSHIELD IS A SCAM! Poor service, NO customer relations.
They don’t want your business, they just want your money.
NEVER SIGN A CONTRACT WITH ECO SHIELD!

DO NOT USE THIS COMPANY. THEY ARE A SCAM!!! They get you to sign up at a discounted rate without explaining the complete service agreement. They were supposed to do an initial visit then every 3 months. They show up the first time, then again the very next month (it was supposed to be 3 months later). So they charge you for the first visit $ 65, then they bill you $ 95 every visit after. So in 2 months we paid $ 160, should have only been the initial $ 65 we agreed to. Tried to cancel due to their terrible customer service and not knowing if they showed up to perform the second service because no one was home, we have big dogs in our back yard so I doubt they did it. Plus there has been no change in the amount of bugs we have around our property.
When they sign you up they get your signature on an ipad which to them says that the salesman told you all the policies and procedures, WHICH THEY DO NOT!!! They never mentioned an early cancellation fee.
Worst, scummy business out there. Save your money, read reviews and find a reputable service, these people are just SCAM ARTISTS. We will be reporting them the BBB and getting our attorneys on this case because will not pay an early fee for cancelling their SCAM.