Jim in the front office was so helpful when I first rented my unit. He gave me a tour of the grounds, reviewed their hours and assured me there was excellent security. He was even insightful enough to review their termination policy, seeing how my needs were going to be short-term. All in all, I have been very happy with my experience here.
Joan M.
Évaluation du lieu : 1 Fullerton, CA
The hours for this storage and the customer service that I received today are ridiculously bad. I rarely write negative reviews but because I had driven out for a long period of time to get there and because I had already unloaded half of the items that I needed to store and put them onto the freight elevator, being told that the storage complex was going to close in five minutes and that I didn’t have time to at least put the items in my storage that I had already placed on the freight elevator really irritated me. I asked her if I could stay for an extra 10 minutes just to load these items up and she said no. It took me 10 minutes to reload the items back into my car. I understand that there are complex hours, however for the work that I do in customer service and understanding the value of your client, it should be noted that a little extra time to stay open to allow for a quick trip to put already loaded items into storage would be much appreciated.
Caleb C.
Évaluation du lieu : 5 Grand Rapids, MI
The cheapest self storage place in the area. I’m a student at biola, and I store things here all year. The manager here is very kind and accommodating(e.g. He kept the place open later than usual so I could pick up things late at night) also there aren’t any«hidden» fees. they’ve never raised the price on us(some storage places will raise the price a few months in without warning). I’ve recommended several friends to get a space here already.
P N.
Évaluation du lieu : 4 Long Beach, CA
this is an awesome place to store stuff. good service and helpful staff. reasonable rates and clean.