Walmart Supercenter

I’ve been coming to this Walmart for a while because of the convenience with my gym next door, but my cashier this morning deserves a review. Pushpa was friendly and happy this Sunday morning, easily chatting with those she checked out and explaining how to use the chip card when the person didn’t understand. It was a pleasure to have her as a cashier, and she capped a good shopping trip.

The money center is slow as fuck !! If there’s gonna be people working in that department the should be trained on how to do everything not just exchanges !

They really need to have more cashier lines open during their busy hours. Just thinking of their ridiculously long lines makes spending the few extra bucks at Target worth it.

This is my neighborhood Walmart so I practically live there.
I always get greeted and everyone seems friendly.
There was a young guy working the register and he was wearing a suit, I actually commented on how professional he looked (you can tell that kid has a bright future ahead of him)
Sure sometimes its messy and super busy but i always find great deals.
On Saturday I had called the deli to find out if i could order a 4ft sub sandwich for the next day. They said it wouldn’t be a problem as long as I ordered the day before.
So i get there ready to place my order and the guy at the deli tells me that hes unable to take orders after 12. I was pretty bummed because i had literally just called about an hr prior and they never mentioned that. I asked to speak to a manager and explained the situation to her and after a few minutes she resolved the issue and i was able to order my sandwich no problem.
I’m very happy with the customer service.

WORST tire center ever, i arrived to this location there were no customers only myself i asked for help and was ignored 3 times. It took them 40 minutes to approach me. I spoke to the manager Liver and she seem careless. Employees are rude and unorganized. I DO NOT RECOMMEND THIS PLACE

This location is aweful even for Walmart standards.
DAVE the manager is smug unhelpful and rude.
Just because you work in a low end store doesn’t
mean you need to give low end costumer service.
Try a little harder DAVE, like a little.

This store has the BEST EVER pharmacy pharmacist and pharmacy techs. Every time i visit this store to get my refills they are wonderful and even know me, they are so polite and ask how i am doing. They provide the best customer service i have had ever! Being from out of state and needing meds while in Whittier, they are absolutely the best. They always go above and beyond and i appreciate that. They totally show what awesome customer service is. Thank you to all of them for what they do each and every day!
As for shopping for groceries, this store is horrible they are always out of items i need and don’t have the grocery departments stocked very well.
After going to another store in LaHabra it was nice to have groceries well stocked even through it is out of the way.

Let’s get it together Wal-​Mart! Forget calling and asking a simple question! I had to call 4x to be transferred to the right department.
Now my 5^th time calling cause no one answered the 4thx I’ve been on hold for 15min! Get employees on top of it please!

Came in and out to get what I needed. There were three registers open. The lines were really long. I guess I can be typical for a Walmart.

Customer service, is the worst for any location i ever been to. I used to shop here so much, but after their service just became what it is i just began going to shop at target. Just the other day i requested someone to help, well i asked 3 different people, until i found and manager. After i explained that i had been waiting for over 15min, she replied «well it wasnt me who was there» i just walked out. This reminded me of why i stopped shopping there. GOOD LUCK TO ALL OF YOU WHO SHOP THERE

Worst customer service ever the so called manager is rude and doesn’t give a shit bout customer service. …never ever coming here again. mayali is her name.

In General i find the service, knowledge and enthusiasm of all store personal at the store in Santa Fe Springs, CA absolutely deplorable! Every time I shop there the staff demonstrates their absolute lack of enthusiasm, care or pride in what they do. In fact, they look like it is a burden to work there. When I ask for items they point in a general direction and continue about their business. When I ask about items in store, I begin to think I know more than them even though they work in that department. When I tell the manager it looks like he is thinking: «ok, get on your way customer so I can continue making the store an absolute hell to shop in». Most recently, I tried to buy some razors which were locked up. ok understandable. When I asked for help, some stockboy walked around for 10 minutes and came back to tell me he told someone and they would ask over intercom. When I never heard anything, I decided to go ask myself. When I asked myself, the clerk did in fact ask over intercom but even I couldn’t understand the poor quality intercom so how could the person that needed to come understand? Well after waiting another 10 minutes, I went again and made the clerk come with me to look at which point they told me they couldn’t find who had the «key». WHAT! One key, in one clerks hands in the entire superstore!!! Good way to sell your merchandise Walmart. This store needs some serious attention. The manager’s name is Michel Prieto — let him know. In fact, in hopes of not needed to go there anymore, I’ve started buying my things on Amazon which even through a computer terminal has an experience orders of magnitude better!
Very disappointed customer,

Every Time I come to this walmart is always a bad experience. Workers at the registers are soooo slow. Returning items department are the worst, there is a long line and with only 3 cashiers that take their sweet time and talking to each other (other workers). Either the manager needs to get them on point or maybe management needs to be replaced if they are not aware of what is going on in their own store. Corporate needs to look into this location and start doing some changes.

Well, I can’t say I’m happy about this place. Some of the people seem OK. But I can’t help but notice how FUBAR this place is though. Its difficult to get help, when everyone passes you to someone else. Now, in all fairness, I am talking about and only about the Tire and Oil Change department.
I started out with Juan, and got passed around through 3 other people, just to end up with Juan again. Then he ends up taking me to some one else, again! So after a quick course on how and why they price the way they do from this new person, I choose what I want and then its back to, yes, you guessed it, Juan. Now it wouldn’t have been so bad dealing with Juan, if not for the smug attitude I seemed to get from him, while he ignored me telling him the tire size and kept checking everything on the vehicle for the tire size. Finally after checking the inside of the doors, the VIN, and finally the tires, he finally listen to me about the tire size. Then after a refresher course from Juan on how and why they price the tires the way they do, I again have to choose my options (like their road hazard warranty, which is code for, If something goes wrong wit the tire, we’ll patch it if we can. And if we can’t, we’ll give you a small discount on a new tire). I read the disclaimer (which basically says that they aren’t responsible for anything they might steal or screw up on your car) and sign it. Then Juan tells me it will be an hour wait. 7 or 8 people working the auto department (tire & lube) and its going to take an hour because I have to wait for ONE guy (out of possibly 8 people) to not only finish someone else’s car, but my car as well. Crazy!
So after about 20 minutes, 2 other guys come out to work on my car because now its starting to get busy and some people who were waiting to talk to someone have left because no one bothered to even acknowledge them. You should have seen the contempt in their faces as they left.
All in all, the prices here are average, nothing great. There are better deals out there.
The service is slow and frustrating. Not to mention the attitude I got from Juan. That was a bonus.
I think in the future, I’ll take my car, somewhere else.
I must say, there was this one older Hispanic gentlemen who appeared to be the oldest person there. This one man was busting ass changing tires. I have to give him credit. He worked fast. But he was only one man. I’ll bet if he was manager, this place would be great.

Ok so this about the optometry retail section not the Walmart or the optometrist dr office !!!
The services from two fat girls was horrendous I over heard one fat girl with out glasses told the other fat one with glasses that one customer smelled bad !!! Wow and I think the customer overheard !!! Terrible way to conduct yourself as a grown woman ! Please hire nicer people I don’t want to hear petty rude remarks ! While they completely ignore me!!!

One of my vehicle thanks to God has crossed quarter million miles and the engine started making noises which seemed like oil starvation. Thinking what to do I went to Walmart and bought STP oil with zinc. That stopped the noises and even improved the fuel mileage. I think with every oil change will need to add the thick STP oil. I remember using this in my dads fords and all type of differential noises would go away.

I wish i could give you guys 0 stars !!!
Horrible customer service horrible mamagers especially nicole torres rude ghetto and trashy the zone leader too with tattoos and short bangs and black hair ! Dont bother using coupons you will get any excuse why u cant. When you educate them on their policies they are evil and still deny you your right to price match by saying. We dont price match anymore !!! Dont bother talking to head manager she can care less!

I can’t believe I stopped by Walmart during my vacation. This location is similar to other walmarts, unsavory crowds and a lot of people. Glad to get in and out.

Wow, Walmart. What a terrible person you hired to be in charge of customer service, Janice in exchanges and returns!!! Rude and nasty. Saw a poor lady with a small crying infant and a handicapped person waiting in line for over 20 minutes at the photo counter. She never even bothered to do her job!!!
Apparently the system has been down for hours. Would have been nice to be acknowledged and told to come back later.
I am no unreasonable, I would have gladly returned at another time. I asked her why she couldn’t glance over and tell us that and she didn’t even apologize. I told her she lacks the «customer service» skills for her job.
The only reason anyone came over at all was because I called the phone number of the manager.
What a travesty Walmart!!!

Most Walmarts are the same old thing. Bunch of automated carts blocking the aisles, pallets and giant metal carts full of restocking goods sitting around and general disarray. Employees walking around look like they are having fun speaking among themselves and could care less about the customers around them.
This particular Walmart is a bit more crowded in the entrance and exit with a funnel type of effect of displays and stacks of goods that blast you as you walk in. What they don’t seem to get is that those dang automated carts are blocking everything and people are trying to get in and out with less than normal room. Layout of this store is pretty general, walk in and in front of you is the grocery area. To the far right you have the office supplies and general goods. In the middle you have your soft lines or apparel area. Place is a nightmare during lunch and after work so try and get in and out at off times.
Prices are just fine and the selection is, well its Walmart so they have as much as they can fit.