Central Coast Women’s Health

I recently moved to the area and I found Women’s Health online. I had to wait a couple weeks for my appointment but it was my annual so there wasn’t a rush. The front office staff was very helpful and answered all of my questions. I was seen by a nurse practitioner and she was amazing. She sat and spoke with me for over 30 minutes getting my history and answering all of my questions.

Worst Gyno office I’ve ever been to!!! First time I went there it wasn’t terrible, I waited for about 25 min. Second time I went there I waited in the lobby for about an hour and a half after my scheduled appointment!!! That’s far from the worst part though! When I received my bill in the mail I noticed there were charges for services that I had never asked for nor received! I thought this should have been an easy fix, just call the billing service number and get it taken care of, nope. To start off this endeavor you need to find out what the correct extension is because they have an old one on the bill, not too bad though because the lady that answers will give you the correct one. call this extension for weeks but you will never get an answer or a call back. So now try calling the office and speaking to their office person and guess what?! same thing! no answer and no call back! Finally waste your gas going down there to speak to someone in person. Office manager is willing to talk to you but end result is that she says she will look into it but then never calls you like she said she would and then just sends you another bill a month later for the services that you never received. KNOWLEDGEABLE, UNPROFESSIONAL, UNORGANIZED!

If I could give this locations more stars, I would.
I did have a wait of about 15 minutes in the lobby, but I expect that from any medical office.
The nurse was thorough and friendly and went through my new patient sheet with me to clarify anything that wasn’t clear.
My appointment was with NP Crothers. She greeted me warmly and began by explaining a little about the facility.
After my thorough exam, Crothers extensively explained what was going on. Actually, she may have over explained but I greatly appreciate that.
I felt very welcome and will come here for any other future GYN needs.