Gold Coast Collision Center

Really pleased to of have taken my car to this body shop. I got my car back in only 3 days. It looks awesome as if I never got into a wreck. I would highly recommend this shop!

So after all the hassle an talking with Emilo, we got everything straighten out an he took better care of my car, he replaced my whole leather lower part to my seat which they ripped. The women at the front dest made sure my car was takin care of. Thank u Leslie Silva for making sure my car was done correctly an in a safe manner. She is great at doing her job an having the customer first! They took care of my rear light an replaced my hood shocks. I am happy with my car now. Thank you Leslie for all ur help & till next time

I was sent to Gold Coast as part of an insurance repair and after reading a few reviews, I was a little concerned. Of the two Gold Coast locations, I was sent to the facility on South Broadway. My repairs were relatively simple so this review will be more about the service and attention I received over the four days my car was in the shop.
From the moment I arrived, the customer service at Gold Coast was simply outstanding. I was immediately greeted and checked in. All aspects of the service were gone over as they checked my car for the damage of the insurance issue and then any other damage I may wish to address. My rental car was there and the representative from the rental agency arrived quickly to check me into that vehicle. The entire time to check in, review my work, and provide me with the rental was twenty minutes. Over the four days of service, I was sent daily text messages about the status of my repair including a description of what phase the job was in. I really felt I knew exactly where we were in the process at all times. I picked up my car two days earlier than the original estimated date and it looked great, no evidence that there was ever any damage. The check out time when I picked up my car was fifteen minutes.
From the time first walked in to the time I left with my repaired vehicle, I was greeted with polite and thorough customer service by attentive and very knowledgeable staff. The best part, my car looks as good as new! I would go back to Gold Coast on South Broadway!

Absolute worst repair I’ve ever experienced!
We’ve had many repairs over the years at many repair places and thus is by far the absolute worst ever! I’m horrified by the shoddy work and more do by the extra damages they did to our car!
We have dozens of photos of what they did to it!
We are appalled that our insurance sends people here; more so that what we experienced could possibly happen to others.
It was the nightmare of nightmares for us.

Most over priced place in town. Dont even waste your time coming here. I wanted an estimate for my car cuz someone hit it and it had a dent. I got an estimate of almost $ 1200. They were also gonna charge me for the days my car would be there which is fukin stupid cuz that depends on them not me. So i went to cortez autobody on east donovan and he did it for $ 250 and did an amazing job. Gold Coast rips ppl off. Check other places that charge cheaper and do a better job.

I brought my Jeep here for some body work. I was able to get a free estimate the same day. The staff worked with me to get what I wanted, since I was paying out of pocket. When I brought the Jeep in a month later to do the work, the staff remembered me and knew exactly what I needed done. They told me it would be done in 3 days, but it was actually done in two days. They did a great job, just how I wanted it for a very reasonable price. I would highly recommend them.

Went to this auto body shop today to get an estimate to replace the windshield wiper knob on the inside of my boyfriend’s car b/​c it came loose & no longer worked to turn on the wipers. The owner looked at my car (Saturn) which they no longer make so he said he’d have to order a special part. Plus, charge for labor was $ 90 an hr. I asked him how long it would take him to put it in (I was thinking about an hr) but he replied approximately 3 hrs. His total estimate was $ 500. He also stated that he would be the cheapest I would find in town. I could not believe his estimate for a simple knob for a windshield wiper! I walked out & said I was going to go get some more estimates. I ended up going to GM/​Chevy Home Motors off of Main St. The service gentleman that helped me (Jose) had helped me before with my Chevy not to long ago greeted me with a smile. He looked at the Saturn & told me to wait about 10 min so he could have his Saturn mechanic take a look at it. When Jose came into the waiting room, he came in with a smirk on his face. I knew he had good news for me. They had the part which cost $ 49 & they could replace it then & there within one hr. My total cost was $ 138 for parts & labor.
This goes to show you to shop around & get estimates. I would never recommend Gold Coast to anyone. I feel they were obviously trying to rip me off. They are a company in it for the money & not at all for their customers.