Does not take Cen Cal insurance. I called, they said I needed an authorization from my doctor. I called CenCal– I DONOT need a pre-auth. I called this clinic again. They said they could not take me with CenCal. So there you go. If you have CenCal(which is most likely not by your personal choice) you are better off looking to switch your insurance than trying to see a medical professional in the snooty San Luis Obispo area.
Angela H.
Évaluation du lieu : 2 Grover Beach, CA
Well, he’s like every other dermatologist on the planet – late. A little annoying but hardly unique. What was more disconcerting was having my iphone ripped out of my hand in the first two minutes of meeting him. I was looking at it to pass the time in the room(which was – you guessed it – a while!) and was just about to put it in my purse when he came in. He sees it, grabs it, and puts over on the counter. I was stunned. I had no intention whatsoever of messing with it once he was in the room, but he snatched it with no comment whatsoever, without even so much as a hello. It weird and more than a little off-putting. The spot I had removed… he indicated it would be a tiiiiiny little white line, no big deal… and I sincerely hope the scar fades because it’s twice as big and bad as the original spot. And this removal took a surgery team and literally half the entire day which I thought was a little over the top for a(non-cancerous, mind you) spot the size of my pinkie nail. Finally, as a mom I did not find the other reviewers’ comments about his attitude about children in the office very reassuring either. Sometimes we have no choice but to bring the kids. Why make it more stressful than it already is? I wish we had more dermatology choices in the area :(
Jessica R.
Évaluation du lieu : 1 Santa Maria, CA
I was unimpressed with the customer service of the front desk and phone staff. I scheduled an appointment to have 3 concerns addressed which I explained to the person on the phone. On my appt day, I had to wait while the two office girls talked about their problems. For 45 minutes, I overheard their conversation about a recent argument with a coworker and their cupcake making plans. Once in a room I found out that 1 of my concerns was a cosmetic concern, not dermatological, so I would have to make another appointment to come back to have that looked at. The next available was over a month out. Very frustrating! Bottom line, Dr and assistant were very nice and knowledgeable but the office staff was unhelpful and lacked pride in their job.
M M.
Évaluation du lieu : 1 Long Beach, CA
I visited him at the Pismo Beach office. Dr Labreque seems to talk at you not to you. At my initial visit he kept telling me I had to wash my hair(I had a slight psoriasis problem at the top of my forehead), I told him I did wash my hair everyday. Before the end of the visit he had probably told me that like 5 times, if he listed and asked he would know I do. I went in for a follow up at the beginning of March 2014. He would talk to his assistant as if I wasn’t in the room, assumed and didn’t really ask me anything. I addressed one of the issues I had gone in to see him for, he acted and said it wasn’t that big of a deal. If it wasn’t a big deal then I wouldn’t have requested to see a specialist… duh! I was surprised at how cocky he seemed, I ended up having to walk out of the consultation to avoid telling him he was acting like a jerk. If he actually spoke with his patients and asked them questions, he would have better results. I will not go back to this office, I told him I was going to request a referral to someone else! If I knew they weren’t going to bother me about my co-payment I wouldn’t have paid it on my way out, but I want nothing to do with this office.
D B.
Évaluation du lieu : 1 Santa Maria, CA
I was finally able to get in to see the doctor. The office has certainly changed in some ways since my last visit. The interior is very nicely decorated and certainly more spa-like than clinical. As I sat down, the lady across from complained that they weren’t going to wait a minute longer and had been waiting for 45 minutes. I too waited, but not as long. After my appointment, I rescheduled to have some veins zapped. The office was out of the numbing cream necessary for the next visit, so I had to make an additional visit to pick that up. I was forewarned that there would be some bruising. Okay. Showed up for my appointment. Apparently, if you’re paying cash instead of insurance, they take you right back! So, I’m zapped and its pretty well bruised, and I’m out $ 450(I didn’t say it was the smartest move). Then the Dr asks what pharmacy I’d like to use. Huh? Couldn’t you have called this in PRIOR to the appt, that I wouldn’t look like a battered woman in a long line at Costco? Really. The moral of this story… I canceled my followup appt because my face didn’t any different after my $$$ than it did before. Don’t waste your time or your money.
Kristina H.
Évaluation du lieu : 5 Nipomo, CA
I just finished my first laser treatment with Tuyet at DermaSpa MED(Dr. Labreque’s office) and am very happy with my treatment and results. The office is nice, clean and the staff are all very courteous. My aesthetician, Tuyet, was gentle, thorough and very clear in her instructions and explanations. She was also very quick with the procedure, but took plenty of time in the aftercare to make sure I was doing fine and not having bad reactions. I can’t express enough how grateful I am to have had such a good experience! Tuyet has many years of experience with lasers and at least a decade working at this office — that level of experience is important to me! Oh, and another big deal with doctor’s offices are always the wait times… I’m happy to say that my(morning) appointment started exactly on time and there was no delay. When I went in for my consultation, I did wait a little while to see the doctor, but maybe that’s because it was late in the afternoon(and probably their last appointment of the day). Overall, very, very happy with my experience.
Kristin K.
Évaluation du lieu : 1 Santa Barbara, CA
I am updating my review of this office. When I went here, I did see a major improvement in my skin. However, every time I had an appointment, I had to wait at least 40 minutes to be seen. Every single time, regardless if I went in the morning or afternoon. The other issue with this office is that they do not respond to voicemails that you may leave, then send you a bill for a missed appointment, and don’t respond when you try to speak with them about it. I won’t go here again or recommend to anyone. You can find a much more professional dermatologist office with the same products elsewhere.
Angela C.
Évaluation du lieu : 5 Oceano, CA
I was pleased with Dr. Labreque and his staff. I called and asked to schedule an appointment with another Doctor in town only to find he wasn’t accepting patients until October. Then a family member of mine suggested Dr. Labreque at DermaSpa. I called on a Tuesday and was able to make an appointment for that Friday! I’m very happy I did! I’m already seeing results from my treatment and I love it! He made me feel confident that he would help me minimize my skin condition. Their staff is caring and competent. I’m definately going back!