10 West Collision

a westside VW mechanic shop recommended this when i called them to see if they could do some body work for me.
Wow, I am so glad i didnt check out Unilocal before i went and saw them. (a couple of these reviews are scary). my story: much more pleasant.
Someone rear ended my car. I was incredibly worried because the last time I took my car in to get worked on (LA Car Guy) it took almost two months for them to fix some minor side impact collision damage, it was incredibly expensive, the guy told me he could get me a wink wink $ 200 off my deductible and later retracted that statement when the bill came. my window to this day is still haunted by that place and goes down without me pressing down on the electronic window controls… i took it back they said they couldnt find a problem. rather than dealing with them again — shit, i just live with a haunted window. true story.
the entire miserable (LA Car Guy) experience was your typical Los Angeles body shop horror story.
NOT this time. I can not speak more highly of the work of 10 West. I shopped around to a couple of body shops and one guy said without a doubt i would need to get the entire back end replaced and it was going to cost $ 1000+.
Javon — he can fix it. onsite. good as new. no replacement. $ 400 total. two days max. I was skeptical, sure. but he had a nice demeanor and he came well recommended. ANYTHING would be better than LA Car Guy. (i loathe them.)
i even had him do an estimate for rear replacement and that came in well under a grand.
so i did it.
i took it in on a sunday night.
it was ready tuesday afternoon.
flawless job.
he tells me the work is guaranteed.
im never going anywhere else for body work again.
awesome experience.
he made me pay in cash — which was a little weird. but i got a fantastic price and they did a great job.

I can’t speak to the other reviews, but I had a great experience and would highly recommend this repair shop.
The owner did a terrific job on my car for considerably less than other recommended Body Shops on the west side. My car looks terrific. It was repaired for the price that the owner quoted me and on time. I’ve recommended this shop to two of my friends.
Everyone experience is different, of course, but based on my repairs, I will definitely go back if I need a body shop shop again.

I was surprised to see the two 1 star reviews for this place. I’ve actually used them twice now and have gotten nothing but great service.
Jovon dropped me off at home after dropping off the car and even picked me up when the work was done. Not only did they do the work on my bumper (someone had hit me from behind) but they also repaired old damage on the driver side rear door and wheel well that I got from running into the post in my parking garage. Since they did that extra work they had to paint match all the way up to the front of my driver-​side door! I got fresh paint on 50% of my car and only paid for the bumper!
The dent repair I got done from them was done quickly and looked and still looks as good as new 5 months later.
The quotes I received from them were comparable and slightly cheaper than another repair shop in Santa Monica, and one in Culver. You’re going to pay about the same as other places but you’re going to get real, personalized service.
I hope I don’t need to, but I’ll return to them with any problems I have in the future.

Ask yourself if you want to trust your car to a place where the manager, Jovon, goes onto Unilocal and gives his own business a five-​star review. Or which keeps a Better Business Bureau plaque up on their wall despite the fact that they lost their accreditation in February this year and have a nice clean ‘F’ rating from the BBB. The honesty they show in their online reputation is topped only by the honesty shown to their customers, which includes feeding you bullshit stories about absolutely everything under the sun. You could come into this shop and find your car on fire, and they would lie and tell you it was localized aurora borealis and that the vehicle was absolutely fine and anyway, can you prove it wasn’t on fire when you gave it to them?
Has the car broken yet? No. Do I expect it to, based on my experience with the company? Yes. Do I expect the missing items they promised to mail me to show up any time soon? No.
Edit: The manager’s review has been removed. Thanks, Unilocal

My poor car got looked like it got into a cage match fight and LOST.
My 4 door sedan got rear ended by a pickup truck. I had extensive damage to my rear panels, broken brake lights, damage to my trunk, my muffler was almost dragging to the ground, the back of my car smashed in. It was a lot of work to say the least.
Jovon the manager really delivered. I got my car back over the weekend and I’m over the moon. Not only were they super reasonable with their quote, they gauranteed their parts and labor for me, had my car fixed 4 days earlier than expected and my car looks like it was never even in an accident.