Liberty Travel

Jennifer is amazing — me and my boyfriend were looking for flights from Boston to Rome, to Athens, returning to LAX for a series of weddings this summer.
After looking at flights on our own, we were thinking we might not be able to do it… everything was so expensive, just the final flight on the return trip (Paris to London) was 2600 euros, about $ 3000, per person by itself! We were looking at something like $ 7000 per person for flights alone to make the trip
Jennifer was able to find us a great itinerary, INCLUDING premium economy seats on the two flights over 8 hrs, for under $ 2800 per person total! She is a life saver, and is also helping us find some great hotels in europe… that we can actually afford because of all the money she saved us!
Will definitely look to Liberty, and specifically Jennifer, for trips in the future!

This office is amazing. In the last year they have gotten a whole new staff. Everyone is extremely professional and knowledgable. Keep up the good work !

Jennifer was Great!!! My boyfriend and I had been looking for flights from BCN to LAX, after having bought 1way tickets to Amsterdam and were having such a hard time finding flights for less than $ 1200– until we Unilocaled travel agencies and came across Liberty Travel. Within 15 minutes Jennifer was able to find us great flights for under $ 900 a piece, and we even get to stop in NY for a few hours! Beyond pleased. Super fast, no hassle service. Will be contacting Jennifer for future travels.

The reviews here on Unilocal are pretty bad. I can’t speak for any of the other agents, but I can tell you this — If you book with Leanne Tainsh you’ll be back on here in no time writing a review like mine. Weary about the reviews here on Unilocal,I specifically asked for the most seasoned agent to help me on my trip to India. I’m heading off to a remote location for a two week spiritual retreat and wanted expert assistance. I got just that and more. Leanne went above and beyond helping me find a flight and hotel that would accommodate my budget and schedule. Having worked as a travel agent for years, she was able to find options that I wasn’t able to when I checked out
or TripAdvisor. She walked me through each step of my complicated itinerary and helped put my mind at ease about the trip. I’ll be sure to book with her again. If you’re thinking about booking with Liberty contact Leanne at

Since transitioning to Liberty Travel, I have tried to use these folks and they are just not helpful in the least. When you go to a travel agent, you hope for help on things you cannot do yourself. Not only do these folks not provide any better service than I can do myself but they are slow and unresponsive. Probably the 2 things a travel agent cannot afford to be. Additionally, they did not have any expertise on the desination that I wanted to travel to. It was a completely fruitless effort…

I had a great experience with Michael at what is now known as Liberty Travel (formerly Flight Centre). He was organized, nice (both on the phone and via email), and efficient. Unfortunately, we are not able to take our trip as planned due to a family emergency, so I had to cancel all our plans. Michael was very nice about it and even sent me a sweet email. I would definitely do business with him again.

That’s awful, BUT DON’T TRY CHEAPTICK​ETS​.COM. THEY DOUBLE CHARGE ONE OF ME FOR ONE OF MY FLIGHTS. I told them and they said they would get me a refund. It’s now been six months. I’ve made 9 phone calls to them and spent about ten hours on the phone on hold and being transferred from person to person. I have still not received my refund. And do you know what they told me? Call the airline myself. What’s the pt of having a travel agent charge me an extra fee in that case?! ridiculous. called the airlines, the flight was in cheaptickets name so i can’t get my refund.

Ok… I’m ALL about trying things twice to give the benefit of the doubt… but I will NEVER be going back to the Flight Centre for my travel reservations.
They claim to beat ALL prices by a certain amount which is quite alluring I must say. So you can find a flight for say $ 200 online and they’ll give you a discount on it. Not bad! However…
FIRST OFFENSE:
I was traveling to Barcelona a few years ago and purchased my flight thru them at about $ 680 dollars INCLUDING insurance. I wasn’t going to buy insurance but the lady helping me said, and I quote, «You should get insurance in case you need to CANCEL your reservation for ANY reason such as you get sick or something.» Ok…“or something.” Well… my plans fell thru and I actually NEEDED to cancel. She was such the biatch and defensive to the nines about refunding me. I said I got insurance per HER advice and she said I had to get a doctor’s note or pretty much be dead to get a refund. WHICH… would have been fine except she said «if your sick or something» which suggested you could cancel for ANY reason.
I said, «I’m not sick tho… so your suggesting I illegally obtain a doctor’s note stating I’m ill?»
And she said, «Yes…if you want your money back.»
So I called my credit card and canceled the charge! But int he long run… I ended up losing out on the $ 680 which was infuriating.
SECOND OFFENSE:
I was flying to Colorado for my SISTER’S WEDDING… so I kind of needed to be there. I didn’t bother with the insurance this time cuz I knew I had to attend. SOOO… I get to the airport and go to check in and VOILA… they have no record of me being listed on the flight! I frantically called the Flight Centre while waitin’ in the security line and they informed me that I «Canceled the flight two weeks earlier»…uh…why the hell would I be AT the airport if I canceled the flight you dumb ass?!
So she made some calls and I made standby on the way there but the way back my flight was now full. So I had to pay $ 200 more dollars to get on another flight! So it ended up costing me MORE than had I bought it online. The lady told me to come in with my receipt and she’d see what she could do.
So I brought her the receipt and she said they could only give me half of the money for the extra cost because according to THEIR computer, I had called in and canceled the flight! I was so pissed… and it was my word against theirs. So, I was out the $ 100 and the inconvenience of it all.
DON’T bother with this place… bad bad bad. Go thru Orbitz or Travelocity or Cheaptickets or whatever. Or go through an airline directly… you’ll be MUCH more satisfied with your trip.