Lily White Ava Cleaners

Lily white is a wonderful business. The women who work there are so kind and provide excellent service. They make you feel like you are in a small town and they know and trust you like they are your neighbors. I have had many things dry cleaned there including my comforter and several leather bags. They always ask you to inspect what you have had cleaned once you come pick it up and on the one occasion when I found a lingering spot in the garnet they immediately took it back and returned it to me pristine with a smile on their face an no additional charge. Additionally once they were not able to scan my credit card (it is a pesky metal visa) and instead of being mad or holding my clothing hostage they gave me my items smiled and said «just pay us the next time you come in.» I was flabbergasted in the best way possible by their warmth!

I’ve been taking my alterations and dry cleaning here for about 3 months now and I really like this place. They take good care of your garments and have exceptional customer service! They’ve tailored everything for me from simple pants and dress straps to a complicated bridesmaid gown with slippery lining and an awkward slit. All of my dry cleaning comes out spotless and they are incredibly friendly. I look forward to seeing them every time I come in. :)

They’re ok for ordinary stuff, but not quite up to the task for high-​end stuff. Also, they’ve raised their prices to unreasonable levels, which made me stop going there. They were good initially, but not anymore!

The owner is really sweet but $ 10.50 to dry clean a simple cotton dress? Ouch! I had a wine stain on the dress which they couldn’t get out. not even a little bit. but I am sure I was still charged extra for it. I will try another dry cleaner next time but again, they are very nice.

Worst experience of my life they damaged over $ 20,000. worth of Dolce Gabana Suits by melting the fabric together. You don’t press or iron suits. They also punctured holes in all of my skirts and faded everything by burning it in there press. My clothes were not actually clean either when I picked them up.
The alterations they did on my suits are terrible the stitches came out and the arms are uneven and burned.
Never had to take a dry cleaner to court before until now.
Avoid them at all costs

I work close to this shop so I stopped in to get my bachelorette dress altered and they did a fantastic job. It was a delicate sequin dress and it came back in perfect condition and exactly how I had requested. It was done in a very timely manner and they have a very nice and friendly staff. Would definitely recommend them and will be a repeat customer.

Staying at a swank hotel by the ocean but not willing to pay an arm for sewing services, I found Lily White within walking distance on Wilshire, just blocks from the ocean. Lily White is located on the north side of Wilshire and has parking in the rear. (Pass the store westbound and turn right into the alley.)
I had bought a dress at a thrift store but it had a broken snap and I wanted to wear it that night. I called ahead and the lady on the phone told me I could bring it in the morning and it could be done that day. Great! Unfortunately, I didn’t get there until almost noon.
In spite of my lateness, she agreed to get a new snap sewed on by 5pm that day. It was only $ 5. Take that swanky hotel! For another $ 5 she had it pressed.
To top it, she called me before 4pm letting me know the dress was ready. Rock on!
The only reason why I’m giving 4 stars instead of 5 is that only one half of the snap was replaced. The other half was still the cheaper plastic snap that was already on the dress. (It was a designer dress too, dangnamit those cheap bastards.) It’s understandable since I asked for it back the same day, and she might have put off other tasks to get it done. Regardless, it worked, though the snap required extra effort to connect since they were different. Would have given 5 stars also if she had explained why she only changed the one side.

Stay clear of this place! I took some clothes to get tailored there and they were destroyed. Worst experience! Save yourself the money, time and head ache.