Lisa Chan-Flagg, DDS

Dr. Chan-​Flagg is very knowledgeable, friendly and profession. She is honest and takes the time to explain everything. I would definitely recommend her for all ages. Her staff is very good with children as is Jorge the office manager. My child has always had a positive experience and she is agreeable to going to the dentist.

Dr. Chan-​Flagg is amazing! I have been seeing her for all my dental work for over 2 years and every time I visit I have a great experience. She is friendly, professional, and thorough. She is also very smart and knowledgeable and is wiling to take the time to explain everything to you!
Dr. Chan-​Flagg works with an amazing staff, including Jorge, who is helpful and willing to assist with any and everything that you may need.
She is available on Saturdays for appointments, which is really helpful when you have a busy week day schedule.
I highly recommend visiting Dr. Chan-​Flagg and her office. You will actually enjoy going to the dentist when you visit her and her staff.

Lisa chan is as great dentist, I’ve been going there for years. And Jorge the dental assistant and man in the office is awesome. Dr chan makes everything as painless as possible and has small hands which helps a lot!

I’ve never been a fan of the dentist, although, i guess that’s a given… However, after getting treated by Dr. Chan and her incredible staff, my views have completely changed. You are treated so nicely right when you walk in the door, the office is so clean, and always well organized. Jorge who works at the front is always so pleasant and makes you feel at home. Dr. Chan is so kind, and knows exactly what she is doing. She actually cares about your well being, not one of those doctors who just wants your money. She answers all your questions, and will help you out as much as she can. I felt no pain during the process, and the best part is she has therapy dogs there upon request, whom you can pet while getting work done. There is no office like this one! Highly recommended

Never liked DDS. In fact my teeth are proof. I went to DDS. Rubenstein in Santa Monica and confirmed my disdain for DDS. They have the worst money hustler ever working for them. She goes as far as asking you to ask your parents for a loan, get a car loan, use credit cards, borrow from friends, etc. Unbelievable.
Since I had to see a dentist I tried DDS Lisa Chan-​Flagg on my own. No reviews. I just picked her name out from my medical book and hit the jackpot!
My expectations of DDS have been by far the worst until I came here. I felt like I was with family and everyone treated/​treats me as friend and not just another patient. I don’t have anxiety like before and look forward to seeing DDS Lisa. Jorge is great and is on top of his game with insurance answers and Myra is gentle, friendly and amazing. My teeth are beginning to look nicer and this journey has been life changing. Being able to smile again because I finally have a DDS who genuinely cares and does what she can for you –is amazing. My son is now coming here. I totally give her all the stars from someone who NEVER had a good experience with DDS.

I have been a patient of Dr. Chan’s for 10 years now. Dr. Chan is a wonderful dentist. In all my dental appointments Dr. Chan has been extremely friendly, thorough and informative.
The combination of the beautiful office and the therapy dogs provide a very comforting environment. Plus, they are open on Saturdays, which is essential for me and my busy schedule.
I have recommended Dr. Chan to several of my friends, and they too have had nothing but positive experiences at her practice!

I finally don’t dread going to the dentist. The staff is very professional and do a great job. My 1 year old daughter was also seen here and she did great.
The cleaning was so gentle but thorough, I didn’t feel like my gums were being ravaged during the cleaning as I normally do which is so painful.
This is a far drive but worth it, the dentist is ethical and won’t try to sell you things you don’t need. The Dentists and Staff are very well trained.

Dr. Chann and her staff are as good as it gets! I and my family have been going there for 10 years now. I’ve referred a ton of people and everyone has loved them. The therapy dogs are amazing! Their technical knowledge is second to none. The entire process is easy from scheduling, service, to billing. Jorge has been there for years and he is incredible (super nice staff as well). Dr. Chann is awesome (and has the best shoes in the business).
–Angela

I purchased a Groupon for a teeth whitening session back in March, and realized that it was about to expire so I quickly called and was able to make an appointment to come in the next day. There was ample amounts of parking (I found it easiest to park in the SM Place lot), and save for a little confusion as to where the exact entrance to the building was, I found the office without a problem. They were able to take me in promptly, and the staff was nothing but friendly and hospitable. Dr. Chan-​Flagg had a very warm and outgoing personality, and told some amazing stories from the work she does for the Salvation Army and the community at large. It allowed me to feel very comfortable in a dentist’s office that I was a total stranger to: P The dental assistant was very good at explaining each step of the process and why she was doing it. There was even TV to watch and a remote to make it all go by a little faster. She usually has one or two of her therapy dogs in the office, but for a reason I cannot recall they were unable to be there that day :(The only downside I had during the entire process was some of the sensitivity that I experienced. A couple of teeth bothered me at random times for a little bit afterwards, but that went away. The sensitivity continued into the night, but was gone by the morning. And my teeth are plenty pearly and pretty! I actually gasped aloud at first when I saw the results: D

I love Dr. Chan. I’ve been to maybe 20 dentists in my life and she’s the best one I’ve had. She is super nice and always careful to make sure stuff does not hurt. Love the dogs. Love the rest of the staff. If you need a dentist, go to her. For the first time in my life, I am not scared to death of going to see a dentist. She does a lot for the community too.

I LUV THIS DENTIST! Office staff are always pleasant and professional. I called and spoke to Jorge regarding an appointment ASAP… he gave me the option to come in that day or the following day. With my LAST dentist, I would have waited at least a week for an appointment. Dr. Chan, Fernando, Claire, Jorge & Jayde are the BEST! Wonderful therapy dogs & Fabulous office…

I know this is unusual but I really do not mind going to the dentist any more since going to Dr. Lisa Chan-​Flagg. Her office is very beautiful and illuminated with natural light. The natural light and office environment are very relaxing Dr. Chan is very meticulous to the finest detail on her work. Her staff is very helpful and caring. What I find very special is the use of a Golden Retrievers as therapy dogs in her practice. Bailey, Jake, and Nate have become my special friends. Dr. Chan-​Flagg rotates the days the dogs work and each one has its own special way of caring. The combination of Dr. Chan-Flagg’s excellent dentistry in a great office with a caring therapy dog was something I thought only happened in the movies. I highly recommend Dr. Chan-​Flagg for anyone who does not like the dentist. The highest standard of dentistry combined with true care for your comfort and feelings.

Although I loved the office (especially the doggies), we’ve both now had bad experiences. I have a filling which I’m scared she botched (the tooth is now extremely sensitive).
My bf has had several issues, which has caused him to question her competence, and whether money/​referrals are her priority.
As a result, we’ve both stopped going to Dr. Chan-​Flagg.

As it turns out, they give a thorough cleaning, but when it comes to minor preventative procedures like fillings, THEY WILL SCAM YOU!!!
Get your teeth cleaned and get out!
I recommended this office to my coworkers and what happened, Dr Chan-​Flagg recommended that I and all of my coworkers to get crowns. She only made this recommendation after she had already started filing away our teeth for fillings. What are the chances that all of us needed crowns. All seven people in my office who went there needed this minor procedure. People typically get crowns in their middle ages. My office has an average age of 25.
What is more frustrating is that she only recommends doing the procedure AFTER she has filed away most of your tooth. In the middle of the getting a filling process, she drops the bad news about needing a filling and then she makes sure your insurance covers it (it did) and starts scraping away at your tooth. It is a very upsetting process. I had never had any major work done, not even one cavity, and she told me she needed to do a filling, which turned into a crown.
She is such a SCAM!
I REALLY REALLY wish I had got a second opinion. One coworker did, and her new dentist said that she had nearly perfect teeth, while Dr Chan-​Flagg said she needed over four fillings. Again, and I cannot stress this enough, I really that I had received a second opinion and hadn’t been scared by Dr. Chan-​Flagg into doing the procedure right away. If you are given an unusual diagnoses by her, have her stop work IMMEDIATELY and go somewhere else.
I feel terrible that I recommended her office to my coworkers :(

Cool staff and very nifty office. You watch t. v while you get your teeth cleaned. Lisa is very personable and very friendly so is Jorge and Claire and everyone else. For me its perfect, because its a stone throw from my office and around the corner from the Santa Monica pier. perks cool new toothbrushes and cleaner teeth.