Morris Automotive

BEWARE! This is a dishonest mechanic and repair shop. Bruce quoted a price for standard transmission servicing and the fee was fixed and mutually agreed-​upon and confirmed. I brought the car in for repair on time. They pulled a classic bait and switch and tried to raise the price after the car was brought in. wasted my time and effort, don’t let them waste yours!

I was on my way to Santa Monica, when smoke started billowing out of my car. I was able to make it to the Lincoln off ramp and push my car off of the road, when a friendly samaritan hooked me up with triple A. They recommended Morris Automative to me as a nearby shop, and they made taking care of my car super easy.
I was greeted by Bruce (he’s got the gift of gab and could tell you some fun stories about growing up in SoCa) l, who quickly made me feel welcome and started to handle my business. I thought maybe I had just ran out of coolant, but it turned out my thermostat and radiator tubes had basically blown up, and my spark plugs were in bad shape. I had to leave my car overnight, but the next day I got my car back, fixed up, looking sharp.
From the get go, Morris came off like a professional outfit. They went over all of the possibilities of what could be wrong with my car before actually messing with it and they sent me pictures of what was going on with the car while it was fixed. I do think it was pretty pricey, but my car needed the work, plus everything is a little more expensive in SaMo. It was worth it to have my almost twenty-​year-​old car repaired expediently by knowledgeable professionals. I live in Ktown, so I may not always make it out to SaMo, but if I’m out there, I would go back.

Exceptionally nice team at Morris! I needed an oil change and they we’re able to quickly take care of it and have me ready to go in no time. Easy and friendly!

I am a former customer, and I will never do business with Morris again.
They tried to quote me at $ 150+ to replace my air filters (a job that realistically takes 5 – 10 minutes and $ 20 in parts at Autozone or Amazon). When I went in to dispute this outrageous price quote, an employee named Rod basically told me off.
I reminded Rod that I had been a loyal customer who had spent nearly $ 1,000 in repairs at Morris. I asked him why he couldn’t have let me know that changing air filters myself would save me $ 125 dollars off my bill (as friendly advice), and he told me that’s not how they do business and that «we have mouths to feed». I was floored and felt disrespected. He humiliated in front of another customer who was in the waiting area as he mocked me about being knowledgeable about air filters.
This shop may have some good people who care about their customers (Sal seems like a good man at Morris), but I certainly felt like they tried to rip me off on my final visit. Now, I am questioning every repair I’ve had done over the past two years, since each of the repairs came as suggestions after an oil change. My car is a mid-​2000 Toyota which runs fine just to let you know.
I’ll never recommend anyone for repairs here again. Be aware and reconsider some of their recommendations; do your homework on how much something actually costs versus what they’re quoting.

Well, I heard so much about this place when i called to get a quote for a valve cover replacement — straight forward unambiguous request, Rod, very curtly said ‘I don’t know, I have to look it up”… well, yeah, thats why I’m calling I think to myself, thinking that he would look it up, like everybody else in this universe, so then he tells me I can’t look it up until you give me the Vin Number of the Vehicle, WTF? I tell him he is the only shop that ever asked for a vin number to give a quote. he didn’t care, it was like it was too much trouble to ask. If this is how they are in the quote stage hate to think what its like once they get the car in there.
Bad customer service…

There’s something good about a business that’s been around for a while. Jesus is very helpful.

My dear mechanic and friend, Don Ruiz (Ace Auto Pros) retired several months ago. I had been a loyal customer for about 30 years. His honesty and customer service was over the top. How could I possibly replace him or his business?
One day, I had realized that I may need brakes and called him to see if he might be able to recommend another shop. Don said that whenever he was too busy and needed to send someone who may be in a rush, he called Morris Automotive. He told me to ask for Sal and assured me that he’d take care of my car and me. I was on a tight budget and Sal gave me a very fair quote. The brakes were repaired on short notice in a day. I was so pleased with the level of customer service and attention to detail.
I have returned numerous times since with fantastic results and referred Morris Automotive to several friends. Sal’s the best! I will never go to another mechanic!!!

I have been all over this area to many BMW and Euro ‘specialists’ — they are mostly not good and some are downright dishonest and dangerous– but Morris is a real high end — high class — old school great place — they did a great job– diagnosing not just the ongoing issue but apprising me of what might come up once they got into the area — they also discovered something else important and showed and explained it to me– which the others had not–
I am so glad I found them — I feel safe again when I felt out there at the luck of the draw–
Dave– Rod– Sal and Jesus did me right and I will go back again and again– thanks guys

I have been taking my cars to Morris for the last 7 years, from American clunkers to German imports turned clunkers too, and service has been always professional, honest and affordable.
Never a mistake in the diagnose, never having to come back for something not done properly. Special mention to Sal, always ready to go the extra mile and give you an complete overview of your car´s situation, explaining the repairs that would be needed to keep it safe and the ones that should be done in the mid and long term, with a estimation of costs included.
Treatment is personal yet very professional. As somebody mentioned, it would be great if they opened at least Saturdays but, given their flexibility and the quality of their work, it is totally worth to adjust one´s schedules.

Where do I start with these guys. They are awesome. I brought my old cranky 85 trans am to them to get a smog evaluation (not a test — just to see if it had all of the gear).
They were really helpful and explained that almost everything was missing as it was a Washington car. It was to much work for them to take on but they helped me with figuring out what need to be done.
Cut to two months later and I’ve restored the car to factory spec, but the timing is off. I come back to have them set it. It’s another surprise, the harmonic balancer is off and so they do a manual top dead center base timing measurement for me on the spot.
Later I fail the test for running slightly rich, I drive straight back down where Dave is able to tune it right away.
This was on a fairly busy Tuesday, but Rod and Dave (the owner) were very accommodating. They’re real nice guys.
These guys have 5 stars for a reason, if you have tune up work to get done don’t go anywhere else.

Trustworthy and dependable. I have serviced one of my classic cars at Morris for 12 years. They have always been fair and straightforward. I only wish they were open on the weekends when my classic car breaks down.

Just moved down to the LA area and had to find a shop to get my brakes replaced. I was given a quote cheaper than others while looking around.
The guys are Morris were great! Excellent service, great expertise and opinions. Very nice people with a very honest service.

This review is way passed due. The guys at Morris Automotive are just the best! I brought my car into them as a second opinion (I was told I needed a new engine) and they were able to properly diagnose the issue and fixed it for under $ 100! They have extensive experience working on cars and it shows. They are all pleasant, helpful and a wealth of knowledge. I’m really happy to know I’ve found my «forever mechanic».
Thanks Morris Automotive!

Well I don’t know if this can count as an official review of the business, but I just recently called the location inquiring about an estimate, and unfortunately was not convinced to even consider taking my car to be inspectionated. My call was answered promptly with a polite average greet. As I tried to explain my vehicle’s condition, the gentleman, I believe his name was Rodd-​is what I managed to understand, interrupted me and gave me a flat answer: $ 100 dollars an hour no matter what the problem was. He briefly explained that the flat rate for my type of vehicle, 1984 Corvette, was $ 100. He informed me that I was welcome to make an appointment. Nothing more was discussed, so I just thanked him and hanged up. I guess that was my quick experience with this autoshop. Again I don’t know if you want to use this as a review, but def be prepared to drop some heavy cash, and be sure to make an appointment if you need service done to your car. Hope this helps in anyway ;)

So far I have had Morris Auto do repairs to my 1972 Chevy and 1964 Riviera. They have done a wonderful job of explaining everything in depth, not over charging and seeing my business as a life time opportunity. I have been very pleased with the level of communication from Rod and the staff at Morris. These guys know what they are doing and are extremely pleasant.

This place is amazing. Great customer service. Going back every time no doubt about it.

Worth driving across town for. Honest guys. Super nice. Only one of two automotive places I trust.

I’ll never take my car anywhere else! Best service in LA! Sal and Rod are the best!

I LOVE this place.
I’ve been here numerous times for various things and these people can work magic. There’s no bullshit, excellent customer service, and quick repairs. I usually swing by without an appointment, but I’d suggest making one if you cant leave your car for the entire day.
I’m not sure how they compare price wise to other places, but I don’t even care because I trust them so much.

I am also new to LA (and not savvy on car maintenance) so when I needed a simple headlight replacement with no time to lose I went to Morris because of good reviews. There’s nothing better than a mechanic you can trust!
I was able to swing by, appt-​free and Sal fixed it up real quick! He didn’t even charge me! And there were no attempts to upsell me or suggest additional fixes. I will definitely be going back to Sal.