Saint John’s Medical Plaza Pharmacy

Nancy, and Erica can be very good, Parvenue is usually very over-​worked, often extremely rude and unpleasant which is highly annoying. and offensive, although at other times she’s very effusive. The pharmacy isn’t run efficiently, it’s generally run very poorly, but every once in a while they surprise us. Their service is very poor, as it’s a totally chaotic place, and often they’ll get the wrong information, or forget to mail in the order, and they get very confused at times giving wrong information. It’s easier for my husband and myself to stay put, but this is a very annoying pharmacy with a poor reputation with many of our doctors, and even just strangers in the hallway or the elevator in that medical building usually roll their eyes and have nothing good to say about them, but every once in a great while they’ll surprise us by being fast and efficient. No matter how many hours in advance we call in a refill for a prescription, and the fact that the prescription is supposed to be ready tor pick up in usually 1 hour or less, we always have to wait a long time, as invariably they don’t start to fill the prescription until we get there most of the time.

This pharmacy is professional and very helpful. I needed a special medicine before surgery and they were the only pharmacy that had it on hand. Nancy, the chief pharmacist, is very competent, and Mary is really nice.

Was sent here by my Dr. to fill a prescription that no other pharmacy carried. Not only did they have my medication, but they filled it quickly and were so friendly. I will be bringing all of my prescription to this pharmacy now. Thanks for all of your help!

Quick, easy and convenient. Why would anyone want to go to CVS or Costco? Kindly, helpful, and they validate.

The staff at St John’s pharmacy is nothing less than amazing. The employees make a point of getting to know each patient, answer any question you may have, and are an absolute pleasure to deal with. Nancy, the head pharmacist, is so knowledgable and kind, along with Mary, and my favorite girl there; Erica, who always can put a smile on my face. When I go to SJP, I feel like I am going to see friends, not just being «a number» at most every other pharmacy. I have a chronic illness as well as having had several leg and ankle surgeries due to a life threatening auto accident, and they always make a special effort to ask how I am doing and offer to do anything to help me feel better, which does make me feel better, because of my serious health problems. When all is said and done, and I am finished with filling my prescriptions, I leave feeling like I had «family» taking care of me. I cannot say enough wonderful things about this place! Thank God for the people at St. John’s Pharmacy!

This would’ve been my second time having the medication mailed it would’ve been fine if it was mailed like it was the first time without a signature, it would’ve been left however it needed a signature so it was not left .
I signed the pink paper expecting to get it within two days and it’s for four days now. The pharmacist was extremely rude to me and said to me «Honey I tell you what you get a cuppa coffee and you call UPS and you wait until you speak to someone».I explained to them I called many times and one was unable to get a hold of alive person at the post office,. The pharmacist again then told me to make myself a cup of coffee and to hold on the phone for 30 minutes until I do. I gladly would have but the usps said there is no customer service at this time. I told her I’ve called many times and I can’t get through she then dismissed me. I’ve never been so humiliated and such pain, do not, I repeat do not go to this pharmacy–

I have been a customer for many years along with my parents. Nancy along with her staff are always very helpful, fast and courteous. They mail our prescriptions the same day since we leave in the valley.
They also take care of my compound prescriptions.
Thank you Nancy for taking care of us.

Love this Pharmacy and the amazing staff! I come here regularly after my doctor’s appointments upstairs and I must say this is the best place!!! They are fast, friendly, consistent, efficient, and all around a great environment. The Chief Pharmacist Nancy is extremely friendly and makes me comfortable every time I come. She answers all my questions and seems to know most of the patients that come there. Would highly recommend!!!

This is an update to my previous review. I just received a call from the pharmacy (their number came up on my caller ID) — a woman named «Maria» wanted to thank me «SOOO MUCH» for my negative review. It’s because of this review that she states the pharmacy changed their policy and no longer accepts insurance. Mind you, her tone is very sarcastic. I asked why since I presume that 99% of their clientele use insurance and she finally just said «we will have a limited clientele — its not problem and I want to thank you again SOOOOOO much for your review» When I asked who Maria works for she stated the «Review Department» for St. Johns Medical Plaza but mind you the caller ID showed it was the pharmacy calling — lie #1.
This was a very harassing phone call and quite disturbing. I asked Maria for the manager that oversees the pharmacy and she said she’d call me back. I decided to call her back and was told she hadn’t made it in yet this morning. I spoke with the tech, Angie, who stated that she knew nothing about this and literally just got in. I truly believe this was their pharmacist, Nancy, impersonating this «review» department.
Personally, I do not take too kindly to harassment. I would hope that anyone who goes to this pharmacy would think twice. I am doing what I need to do on my end to report this to whoever is higher up — and I am sure the pharmacy reads this and if I am lucky they will call and thank me.
PLEASE THINK TWICE

This is an awesome pharmacy. My prescriptions are always on time! Also very knowledge and smart staff. Always helping the customer with care.

Fast, friendly… best neighborhood pharmacy! The staff always out of their way to make your visit an individualized experience:) Thx St. John’s!

This pharmacy is the best. They work with my doctors office and get my prescriptions filled on time. The staff is very friendly and nice.

St. John’s Pharmacy is more like a small town pharmacy where the staff knows their customers and goes out of their way to help get prescriptions filled. As a cancer patient, it was a huge relief to have an alternative to the chaos, frustration and lack of service that I experienced at the large chain pharmacies. I am so pleased with the service that I get at St. John’s and the relief of knowing that I will never again be told mistakenly that my doctor did not fax in a prescription, right before the gate is slammed in my face.

I am very impressed with the courteous, professional service provided to me at this pharmacy. The personal attention that they provide to their customers is very commendable. I would especially like to thank Dr. Nancy, the chief pharmacist for her prompt and friendly service she provides to all the customers I have seen her come into contact with. Every time I call in or come in with a new prescription or refill all the staff members I have encountered make sure to go out of their way so that I can get my medication as soon as possible. Thank you to St. Johns Medical Plaza Pharmacy for your outstanding service.

Fast, efficient, organized, knowledgeable, smart and personal. They’re not CVS, Rite-​Aid or the like but actually people who care about you, know what you know, pay attention to which medications you have, and are more than willing to go above and beyond what it takes to take care of you.
On top of all that, they carry the Solgar line of vitamins and supplements as well as medical supplies. They’ve also got cool candy! Like violet hard candy, Black Jack gum and Aero bars! They also do compounding and focus on women’s health/​HRT.
I appreciate the time and service they’ve constantly given me time and again.

I’ve always found the staff at this pharmacy to be accommodating and professional. I prefer their friendly attitude to any nearby drug store chain. Nancy, the pharmacist, has taken great care to explain medications to me and has good relationships with my doctors in the building who respect her. She has also diligently solved problems when they occur. This is a great neighborhood pharmacy and they run a tight ship. They are usually busy, but process their customers quickly. Street parking in the area is tight and the building’s parking garage is notoriously busy. But the pharmacy does validate for parking.

Slow and disorganized. When I arrived to pick up the prescription after being called to tell me that the prescription was ready twice they spend 10 minutes trying to find it and then had to update the label information. Their organizational skills in that cramped little pharmacy definitely need some help. You are likely to die of old age or the condition your prescription is suppose to cure before you get it filled. There are plenty of great compounding pharmacies in LA that are much more organized and friendly than this place.

worst. pharmacy. ever.
i actually came here once before and had no problems (except that the cashier could not total my charge correctly, so i had to add for her, but that was minor and she was polite). i actually wanted to be the first reviewer to write a nice post about them! but, alas, i now see why they have one measly Unilocal star.
i came here yesterday to fill a prescription and after waiting a while, the woman told me their system was down, so it will be ready at 11:30 tomorrow. come back then.
so i called at 8:51 this morning to confirm it would be ready today. the woman said i cant see anything on our computer — call back for «mikey» at 10am. ok, so i called back for mikey at 10am.
mikey: we dont have this medication in stock, we have to order it.
me: well the woman told me yesterday it would be ready at 11:30 today… can you please check?
mikey: hold on.
another woman: it’ll be ready at noon.
me: ok, can you assure me it will be ready at noon before i make the trip over there? just making sure, because mikey said you had to order it. so that’s twice i was told it wouldn’t be ready for some reason.
woman (with NASTY attitude): LISTEN, we are all on the same call — me, mikey, and you. he had left for the day yesterday and doesnt know what’s going on. he had to ask me what was going on. and im telling you we ordered it!!! this is NOT the second time you asked. I AM the BOSS of everyone here — the boss of mikey and the woman you spoke with yesterday. she told you 11:30 and im telling you noon.
me: ok… (about to cry for being yelled at)

awful! I waited 10min until somebody came to help me… the worst — 3 women looked at me and didn’t do anything!!! they are very unfriendly! never again!
It seemed that my order was ready after some minutes, but nobody told me… so I was sitting there for maybe 20min… finally one nice lade came and asked me, if she can help me…

The Chief Pharmacist, Ms. Mavadat, provides excellent care and attention to each client! I’ve never experienced such personalized pharmaceutical service anywhere.