Tile & Marble Emporium

Santa Monica, États-Unis

1.4

Fermé en ce moment

3 avis

Contacts

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Téléphone :
+1 310-451-1900
Adresse :
1431 Colorado Ave, Santa Monica, CA, 90404
Santa Monica
Arrêts et stations de transports en commun proches
220 m17th Street/Santa Monica College
1.2 kmDowntown Santa Monica
1.4 km26th Street/Bergamot
Catégories :
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Carte

Vue de la rue

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Aujourd'hui

Aujourd'hui 8:30 – 17:30
Fermé en ce moment
Heure locale (Santa Monica) 06:55 vendredi 29 novembre 2024

Horaires d'ouverture

lundi 8:30 – 17:30
mardi 8:30 – 17:30
mercredi 8:30 – 17:30
jeudi 8:30 – 17:30
vendredi 8:30 – 17:30
samedi 9:00 – 17:00
dimanche –

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3 avis sur Tile & Marble Emporium

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Évaluation du lieu : 2
Los Angeles, CA
I have used this tile store for a total home remodel which included two bathrooms and a kitchen where we did tile counters. You might ask, why keep buying from them if I am only giving them 2 stars?
They have a good selection and they have good prices – but– and it is a huge but– their customer service is absolutely awful.
When we first began, they had one sales rep who was fine– he wasn’t overly nice, but he communicated accurately and was pleasant to work with. He is no longer there and the new sales rep is rude, curt and a terrible communicator. It feels as the customer that I am inconveniencing her to have her help me.
They have several other folks in the shop– but they don’t communicate well together, so if you call to check on your order, you will get 4 different answers.
There are so many tile shops in LA. I will try a different shop next time.
Évaluation du lieu : 1
Santa Monica, CA
Why is 1 star a max?
These ripoff artists deserve 0.
They will estimate 2 or 3 times as much as you need and then claim that they have a no return policy because it is all a custom order.
Do not deal with these scum bag rip-​off artists!
Évaluation du lieu : 1
Venice, CA
I purchased a good deal of tile from Tile Emporium for remodeling a bathroom. The limestone tile I purchased for the floor was discolored. I showed pictures to a number of people at the store and they said it was bad tile but that I had to speak with the owner, Charlie. When I spoke with Charlie and showed him the photos he said there was nothing he would do since the contract stated I had 3 days to exchange the damaged goods and since more time had passed he was not obligated to do anything. I explained that 3 days is not sufficient and that materials are picked up for construction jobs well in advance of their being installed. He did not care and refused to stand by his product and replace the flawed product he sold me. He had my money and didn’t care about me.