Wells Fargo Bank

Went in with some savings bonds to cash in and I felt like I was treated as if I stole them. They refused to make any of the funds available because they were «recommended not to». I couldn’t even put any funds towards any of my other WF accounts other than the one they chose, and still not until Saturday. I have no issues with this process, ever, at what I consider to be my home branch and asked that they check the system to see that I have done this before elsewhere and this branch balked at my request. Parking is difficult at this location and the employees seem uninformed and in desperate need of retraining, go elsewhere. Also, the poor experience you may have here is not indicative of the treatment you will receive at other Wells Fargo branches as I have been treated like a human being elsewhere. The obviously mandatory attempt by the clerks to comment a piece of your attire is nice but too forced.

I always had a good experience, the girls all know me they always complimenting me and are super polite.
However, when i lost my wallet and went in for a temporary card (Lost everything including my ID). They said they would need some sort of proof of Id. I had a paper from the dmv that had my picture on it, although the picture did say not a valid form of ID, It proved who i was. I was told to go to the DMV to get a paper from there, go back to the branch with the paper and then i can get a temporary card. I didn’t see the logic to that so i deposited my check and left.
I don’t hold any resentment towards them because i know they are just doing their job. But now when i go to that branch no one is the way they once were with me. They are very short and no longer accommodate me. So now i prefer to go to another branch then feel the way i feel when i go there. If i don’t hold what happened against them, they should be able to see past it too.

They helped me open up as business account and made it as easy as possible!

Alex V. was an excellent banker. He helped out so much and got me aquatinted with my new card.

After a grueling 20 minutes to cash my employers check window to window to desk for verification back to window I was treated very rudely by the older dark haired teller because I didn’t know exactly what was going on. (Actually made a disgusted face) She had her boss who just verified the check standing right next to her mind you. Also this time I was charged $ 15 to cash their own checks this time but not the others. After her complete rudeness I was then asked if I wanted to open a checking account… Lmao! Wells Fargo is the absolutely worst bank to to business with.

I wanted to like this location. The reviews seems good. Unfortunately as a business client I received nothing but promises and they were all empty. Its disappointing that after about 5 calls to the branch I cant get a call back on a loan application. I also found out 5 weeks later that my loan application was denied, and I have an extremely sound portfolio with above 700 credit score.
I’m not upset about the denial, because any bank that actually took the time to look into my portfolio would see my credit worthiness, i’m disappointed that Wells Fargo didn’t take the time and effort to give me the attention that my money deserves. Its good that I found this out now as I was contemplating moving all of my business over to wells fargo.
Apparently this branch is too busy for the small business owner. I’ve been ignored so much that I felt compelled to write this review.
Ive also gone to another bank.

I used to like this bank. A lot actually I was there at least 2 a week lol everybody knew me. But ever since that cuban manager left (the really talkative woman) it’s not the same anymore. the Tellers And the Personal Bankers look depressed And I cant Stand the new manager. He thinks he’s like the hot s**t around town!!! It’s like relax your a manager of a bank, not the ceo of Wells Fargo lolz. If this bank wasn’t so close to my house (2 blocks away) I would never step foot in this place

Seriously great branch. Appears to be new and they really are working hard to be likable. I was greeted when I first walked in, no line, and while the teller was helping me she suggested I try out a free beverage from their fancy coffee machine. My banking needs are pretty low maintenance, but if I do need to go to a branch I would definitely make it this one.

My other new favorite Wells Fargo branch! I pass by it often on yet only usually use the ATM for deposits or to get some cash. This time I decided to stop in and cash a check.
This branch embodies all of the positive points that the company endeavors to execute and teach to their teams. I know this because I once worked inside the retail banking division headquarters.
I can’t seem to go wrong with WF on the westside. As I’ve posted in a previous review, I used to work with the bank some years ago, so I know just how great they can be if they want to and they have the proper managerial team, sales team, customer service team and teller team — I hope I haven’t left anyone out.
Everyone was really professional and friendly and a teller caught something on my account and had a personal banker take a look at it immediately.
These folks have my back and that’s not something I can easily say about the business of banking, especially these days. Now my work has nothing to do with finance or banking, and it doesn’t matter. I look forward to seeing my new friends at this WF again in the near future.

Due to online banking, I don’t usually find the need to visit a branch to conduct my banking transactions. However, I decided to open a branch at this location because it’s within walking distance from my residence. They are the friendliest personal banking staff that I ever encountered. Every time I visit this branch I receive the highest level of customer service. When I sold my car, they let me complete the transaction in their office where I felt 100% safe! Kudos to the branch management team who have earned a lifelong customer.