101 Express Smog

I had to get the car smogged and just found this one on line. They were great! I phoned on Tuesday and got a 9:30 appointment for Wednesday morning. I had the car there by 9:25 and rolled of there by 9:44. Everyone I dealt with was professional. They explained how to deal with the DMV. The price was reasonable and I left with the whole thing taken care of.

I’ve gone to this smog check station for years because:
They are fast, polite and professional. The facility is clean and the location is convenient for me.
I forgot my coupon at home this time. The tech said «I believe you» and honored the discount. I was in and out in about 15 minutes. Smooth payment transaction and I’m back on the road for another two years…

Absolutely terrible! The vehicle passed emissions testing, but failed the visual. These guys said the catalytic converter did not have the right EO# stamp on it. This vehicle, with this catalytic converter, has passed at other Star smog stations. They also would not accept a company check, from a 43 year old establishment. Very unpleasant experience overall. Feels like I got ripped off. Never going back there again.

They don’t know what they are doing. Had appointments the next day for two of our company cars to get the smog test done.
Got a quote $ 53 each. Sent my driver over they charged him $ 73. So I paid $ 40 to much. After complaining
they gave me a discount of the next service with $ 27 which made no sense at all.
It didn’t stop here. The lady who works there put the right Vin number on the invoice but a totally different
one on the smog certificate. That’s why we could not get a new registration. After complaining again the lady told me
the only way to fix it would be to smog the vehicle again. of course free of charge. Oh well, sent my driver over again finally received the
smog certificate. Never ever will we back again.

I recently had 101 Express Smog test my Lincoln Navigator. They did a fantastic job. I went on my lunch break, brought a hamburger with me. They had a clean waiting room where I ate my burger, and my car was finished before I finished my burger.

Friendly service and a clean environment. I would try to describe the waiting room, but I wasn’t there long enough to take it all in. 101 Express Smog had me in and out in 5 minutes!

Suffice to say I’ve had over a hundred smog tests done for my family’s cars and always worry that one won’t pass because it’s happened before.
These guys are the friendliest most respectable gentlemen I’ve dealt with in quite some time. I’m an older guy and I am not happy with a lot of the young people and the way they treat customers so I really appreciate it when I am treated with respect and am taken care of quickly and efficiently. These guys make life easy by doing their job the way it should be done.
I had brought two different coupons with me but noticed the cheaper one was for 1999 cars and older. So I gave him the $ 20 off one and he wrote up the quote. But when he got in the car and saw the cheaper coupon he got out and said he would honor it instead and lowered the quote by $ 10 more. That just doesn’t happen very often.
I recommend this place and these service people with the highest praise I can offer. I would have no hesitation in sending one of my daughters or young grandsons or granddaughters here to have their cars smogged. I have total confidence that they would be treated fairly, honestly, quickly and respectfully.
Good onya 101 Express Smog

Short version: They’re the best! Five star review follows.
I made an appointment with an amicable Dave for 10 AM Friday when we spoke on the phone earlier in the week. My schedule opened, so this morning I called to see if it was all right to come early because I knew that I’d need «the long test» (I have an older car) and it would take more time. Liz said they weren’t frightfully busy, so I drove over half an hour early.
When you do something well, word gets out and people want your services, and 101 Express Smog was never quiet. I was in and out in about half an hour, but the phones never stopped ringing and the steady stream of customers was picking up speed.
Dave performed the services on my car. Clearly, he loves his job and he’s not only very good at it but great with people, too. (Here’s where I gently remind you that while many of us are good at our jobs, not all of us are great with people, and to be both is admirable and enviable.) If what you want is someone who knows the equipment, how to use it, all the laws that apply to SMOG, can explain it to you perfectly, and have you in and out of there ASAP, you want Dave as your SMOG expert. Personable, approachable and professional, Dave was quick without rushing through the testing process. I’m not from California and he took time to explain whatever I needed to understand, as well as throwing in some interesting trivia about the process and my car itself.
Note: Customers, their family and guests are offered the waiting room. However, as they weren’t crazy busy, I asked if I could observe the process from a respectful distance. Others seemed happy to sit for their brief wait; they had newer cars and the test for them was considerably shorter. The facility itself is clean, tidy and organized, Everyone I saw looked satisfied with the services provided, and Dave and Liz treated everyone with courtesy and respect (coworkers, people on the phone, other customers) while I was there. My car passed and Dave even took a moment to organize and explain my paperwork to me at payment, and he thanked me for coming in.
Stellar experience from the moment I pulled into the tidy lot to the time I left smiling less than half an hour later. This is business done well and right, so don’t just go anywhere because you’re busy. Make an appointment to get your car smogged correctly and affordably by friendly professionals who obviously take pride in what they do, genuinely enjoy the job and truly like their customers. 101 Smog Express is not the closest STAR station to me but I happily drove the extra miles for a job well right and courteous service. It’s worth it, so please support good local business by voting for affordable excellence with your wallet.
Dave, if you’re reading this, I suspect you’re secretly Canadian, which is the highest compliment I could possibly pay you. Thanks, Dave and Liz! :)

Cool dudes explained to me why I had the issue the first time I brought my car in and were able to eventually get my car smogged thanks.

Had my van smogged here today. It was a very pleasant experience! The guy who did the test was pleasant enough. The woman who helped with paperwork and payment was very friendly and helpful. I was in and out of there in under 10 minutes. Had a coupon (their website) and it cost me $ 42 out the door with certificate. Convenient location, good parking and clean shop. Don’t hesitate going here for your smog test.

Nice guys, they do one thing and one thing only, smog checks, if you need a smog done try them out, they are quick about it too. Will be back next time.

I needed to get my car smogged asap, and found 101 Express Smog on Unilocal.Despite the conflicting reviews, I went anyways. I had no appointment, showed up at 9:20am, and was done by 9:30am. The gentleman was very nice, and gave me the $ 20 off for the smog, and it totaled $ 42. Very easy to work with, very fast service, and sent an electronic copy to the DMV and a physical one as well. Very pleased with 101 Express Smog!

They made this process as painless as possible! Called and easily got an appointment for the next day after work and received a quote that beat two other local smog shops that offered coupons. The staff was really nice, they have a waiting area close by but I was in and out in around 10 minutes. Will be back for my next smog.

Went to 101 Express Smog yesterday to get my 2005 Toyota Corolla smogged, and was in and out in 2 minutes. I made an appointment for 2pm: I arrived a little early, and was finished and out the door before my appointment time. Very nice and polite young men, great attitude. I’d printed the $ 20 coupon and brought it with me, and was charged only $ 40.08. 5-​stars means «woohoo! As great as it gets!» Can’t imagine how it could get any better than my experience!

I drive my car every single day they told me my computer was cleared which I don’t believe and I did not pass smog. This place is shady I wouldn’t go there again.

Had to smog my 1998 Ford Mustang V6 for registration renewal… Called and inquire about pricing and I also asked whether or not I need to print the $ 20 off coupon from the website… No need to, the gentleman over the phone quoted me around $ 49, I can’t quite recall… Made an appointment and it was a done deal…
Once I arrived, I was immediately greeted by a staff… He already knew who I was but then again, I was on time and a Mustang is a very distinctive vehicle specially the color of my car… After the greetings, he already had paper work lined up for me and ready to go… Didn’t need my DMV renewal notice… Paperwork took no longer than a minute, couple of questions then a signature here and there… He politely recommended waiting in the waiting room area then off he went and took my car in…
The waiting area is clean… There were some magazine’s to read but I didn’t need them because the test took no longer than 3 to 5 minutes max… I was there for 15 minutes tops…
Overall, great and fast service… The people working there do have a aggressive demeanor but not to the point of being unpolite and unprofessional… They get you in and out and they get the job done… Plus they send your test results to the DMV electronically and give you a physical copy just in case…
I highly recommend this place… Will be back again next year…

Make appointment!
I drove off my car without an appointment. They charge me $ 49.95 with &20 off coupon.
If you have an appointment, they only charge &39.95 with a coupon.
you can get a coupon from their wedsite.
If they tell you the ownership changed, it won’t matter!
Otherwise they are quick and polite, they only took 5 mins to pass smog check for my car.
Hope they get paid great money!

I come here every time I need a smog so I’ve done business with them for 5+ years, I always grab the coupon form the Valpaks that I get in the mail. (Make sure you have that so you can save a lot of money) I had one problem the very first time I went here, so I think I caught the guy on a bad day but it did not stop me from coming in again, and again. You really can’t beat their price, it’s the best in town! So if you are complaining about service, go ahead and pay more somewhere else! Give these guys a break, they make the price low for you as a customer, so if they’re busy and you have to wait than shame on you for not making a appointment. Besides my hiccup the first time, I have to say the customer service has been phenomenal.

This is the second time I’ve been to 101 Express Smog in Santa Rosa. This is the second time I’ve felt absolutely compelled to review 101 Express Smog in Santa Rosa because of their outstanding service and value.
I called today and asked if I could get an appointment and the guy said «bring it on in». So I did. When I got there, he said, «You had the appointment?» I said, «No, I just called and asked if there was space for me to get my truck smogged and you said to bring it in…». He said, «Oh, I thought… well, no biggie! Let me get your info and have you sign the tag and we’ll get you going.» Simple as that. (Of course there was no one waiting, but he had an appointment coming and took me anyway.)
I signed in and went to the waiting room, grabbed the latest copy of The Bohemian and started reading an article about a guy who got arrested and spent the night in the padded room at Marin County Jail, and the truck went into the shop. Before I got through one full page of text, no kidding, he pulled my truck out and was walking over to get me when I met him outside, expecting bad news.
«You’re all good, everything passed!», he said. I couldn’t believe it. He also told me I had a piece of cardboard between my cab and the bed of the truck and it was resting ON my muffler, and that I should get it out immediately. How he knew it was there is beyond me (I forgot to ask), but I’d seen him looking in the space there with a flashlight while smogging the truck. A mystery, I guess, unless I get back and ask…
Whatever the case, this place has become my very favorite smog place. Nice folks working there both times, quick in and out and they took the coupon I found online, charging the standard $ 10 more for trucks, so I was outta there for $ 49.95, honestly inside of fifteen minutes!
I may never find out what happened to that guy at the Marin jail! Bummer.

I have been there twice. Both times, I made an appointment was in and out in less than 25 minutes.
They usually have two guys working there. One both occasions, they were both (the one who ran the test and the one in the booth) were very friendly and helpful.
They have a coupon in the Value Pack. If you are not that organized (I am not) there is also a coupon from their website, which is not quite as good a deal.
Without a coupon, the price is a bit high.