Bird Exchange

This place is amazing! We have had budgies and cockatiels foryears and Larry gave us some new information about my birds that I had never heard even from vets. I got good, no-​pressure advice regarding some bird feeding issues, and I bought a pretty travel cage for my cockatiels and some high quality vitamins and seed that are not sold just anywhere. My kids got to visit with the miniature donkeys on the property (sweet little things!) and our experience was a positive one in every way. We will definitely be back the next time we’re in the area.

Stopped in for a look at the birds and miniature donkeys. Great fun! Larry was very welcoming and informative about all of his bird and donkey children.

See Larry first! He just sold us a wonderful cinnamon pearl cockatiel. He took the time to listen to what our needs were. He knows a lot about birds; it was obvious he cares about them too. They have an amazing selection of items for your pets needs, and more birds in one place than I’ve ever seen before. Tell Charlie the Cockatoo «hi» for me. He loves to dance!
The Bird Exchange is just the sort of place we need more of. Stop in and check them out. You’ll be glad you did!

My daughter bought me a cockatiel for Mother’s Day from here and he is the sweetest! Thank u for all your help in choosing the best one

Just spent about an hour at the bird exchange. They have a vast array of birds. Must of them talk to you. And they also have donkeys and 2 emus on the property. And please make sure you say hello to Larry. He has great knowledge of the birds and is skso a friendy guy. You will love your visit there

I heard about this place from a few friends of mine and after the passing of my cockatiel a few years ago I decided it was time to have a new flock member. I went in this past weekend with an idea of what kind of bird I wanted to get and Larry helped me choose a perfect baby black masked lovebird. He walked me through and got me all the supplies I needed for this type of bird and I now have a happy little baby named Mango. Larry was extremely charming and helpful and I am soooo glad I went in! I am absolutely in love with the store and will definitely go back to get a friend for Mango eventually.

Larry is an awesome down to earth country man. His sense of humour great. Has an amazing variety of birds. We took home two hand fed young cockatiels. He is very helpful in helping pick the right bird. Now my only problem is wanting more birds! His resident bird Lola is a ton of fun to talk to. «Pretty pretty bird» is adorable to hear her say.

I went to the bird exchange today to look at possibly buying my first bird or two. I was greeted by a warming smile before I even slid open the door. Larry assisted me with choosing the right bird for my family. The birds in there are beautiful! The store was clean as well as the birds. Larry answered all of my questions & didn’t try to get me to buy unnecessary items (which I tend to do sometimes lol) he even gave me a birdie play pen to set in top of my new bird’s cage for FREE! I ended choosing a beautiful grey cockatiel named Jose! I definitely recommend you go see Larry at the bird exchange if your thinking about buying a bird or just supplies. I know I’ll be going back.

What a nice surprise to see the Bird Exchange organized and the birds happy. Met Larry who is dedicated to improving the health and happiness of the birds. I had bought my baby African Gray there nine years ago and the difference in cleanliness, organization and mood of the hundreds of birds is 100% improved. Bought a beautiful canary today. I am withholding a star because of the obnoxious, loud telephone extension bell located in the bird room. It’s enough to make human or bird deaf and neurotic. Relocate it outside or install a softer buzzer. A clanging fire bell in an enclosed area is ridiculous and cruel.

Went in today to buy a parakeet, Larry was very helpful and answers my questions, will be returning to purchase toys and seed for my birds. Thank you Larry.

I went to the bird exchange today, because I am interested in keeping a couple of miniature donkeys, and I wanted to learn more about them. Larry Culiver was terrific. He spent a lot of time with us and answered every question I asked. There were questions I didn’t know I should ask, and he answered those, too.

Hi — I heard about this place 3 ½ years ago. I had driven across country to boston with my animals, and needed to fly home after a year. I was terrified to put my caique parrot on a plane from boston to sf. My dad recommend I call this bird store. The owner couldn’t have been nicer! She knew everything about transporting birds and gave me not only some great tips, but she calmed me down! she’d been involved in many many bird plane transfers and never had a bird not make it. I’d read many sad stories online about people’s birds dying on flights! She spent almost an hour on the phone with me! I’d never purchased anything at her store, and she was not making a cent off me for all her time and knowledge. She gave me many tips, But one great tip could have made the difference of life or death for parrot on flight home– she said the only time she had bad experience was when person she was buying a bunch of birds from didn’t arrange a person to met plane on runway, & all the birds just sat with luggage in the heat after being unloaded from tplane:(!! Smaller birds& sf was having a heat wave! Lots didn’t make it:(! Completely the airlines fault! &the person who shipped them! Since i was flying back on later flight, she told me to be sure I had someone right there to get parrot Immediately! and not just count on luggage handlers to bring bird inside. So I hired a pet transporter person. I would never thought I needed to do that! I would have trusted the airlines –, they told me they’d bring bird inside to my family member. I would have trusted they wouldn’t leave a bird on the Tarmac! pet transporter is allowed to go places family Cant. He got my parrot right from plane! Thank god for her tip!
My bird had an excellent flight back home!
Ive been boarding my bird at the bird exchange now for 3 ½ years. I travel a lot & parrot loves it there! I know she loves it there because she doesn’t want fo come to me when i pick her up! She always comes to me at home! Also, the first few days, week, after she’s home she’s just calmer. her whole energy is just happier. It’s like she’s just came home from a great play date vacation! :) she sings pretty tunes that she doesn’t normally do. her normal nightly screeching stops! She loves being around all the other sweet birds! She has become very attached to Larry! So much so, that she will not coming me, but will go right to Larry’s arm!
Birds a very very dirty! I have a hard time keeping mine cage clean! The minute in done it immediately starts to get pooped on!
When I pick my bird up this last time, i even asked Larry how he keeps cages so clean! He said he cleans them every single day– all day! And it shows! The cages were spotless– I’m not kidding!!- at 5pm! Amazing! Larry is the sweetest guy and very helpful! I do think it looks a lot cleaner this past year or so then I did when I first started going there. So obviously having Larry there now has made a huge difference! Maybe the harsh reviews helped too. But if you haven’t been there in the past year or so give them another try!
I think it was all just too much for one person, the owner, to handle on her own.
She has always been so sweet and very knowledgable though !! And now with Larry there, it’s just an amazing place! The boarding fees are the same as anywhere else. In marin where I boarded for 9 years the birds had to stay in whatever cage you brought them in in!!:(how many of us have giant travel cages!!! At the bird exchange my parrot gets to stay in a huge cage:)! I usually buy her a new toy when I take her and they hang it in her cage while I’m gone! they don’t even make me pay then, i can just grab anything i want, & they just add to my boarding bill when I come back. None of my other boarding places would ever do that! And one of them was where I bought my parrot for $ 900.!!
I can not recommend them any higher!
The prices are standard (or less) on boarding, food and toys! to the people that say they are money hungry –i say really??! if you think they are making much more then their overhead your not s business person! And you haven’t been to many pet stores! I just got a large great bird toy at bird exchange for what I pay for small ones elsewhere! they have given me extra good deals on the 2 used cages Ive bought there, charging me way less then where marked for! The boarding care is top notch! Every single cage is spotless!
Larry and then owner are the sweetest people! Very knowledgable, and take the time to answer any questions you might have! Regardless of it you bought your bird there!
Larry you are adding so much to the bird exchange! Your hard work has not gone unnoticed! Thank you for all your time and continued great care of my parrot every time she stays there! I really appreciate the bird exchange! Larry is the best guy & amazing worker! I love the clean cages!:) Thank you bird exchange & Larry for making ’ baby’s’ home from home so loving & fun for her!

I just discovered the Bird Exchange. I am in love. We just needed a humble zebra finch and Larry couldn’t have been nicer or more helpful. We bought the bird and some food and will certainly be be back for a new cage soon (and hopefully the love birds I adore). You can also feed their amazing miniature donkeys. It’s a dollar for some bread and that’s totally worth because the donkeys are so sweet and this awesome store deserves our support. Amazing selection of birds from parrots to quails.

I’ve been going to the Bird Exchange for 30 years and it never changes. If you want to purchase any type of bird with extremely top knowledge this is the place to go. The gentleman that helped me today was full of more information that I ever dreamt of, so accommodating and very pleasant. Thank you Bird Exchange for always a fun educational experience.

Thank you Larry for showing us around today and especially letting us visit with the new baby donkeys. What a treat that was. Wonderful place to spend some time. Thank you again !!!

Great little shop with helpful staff. We were helped by a nice gent named Larry who was very informative and helpful with out love bird purchase :)

I have visited three times with my grandchildren and it’s been a wonderful experience. Larry has been most helpful in teaching us about the donkeys and birds. It’s been a great learning experience and a lot of fun to visit. I highly recommend everyone to go and visit.

I stopped in at the Bird Exchange on my way to the Bay Area for a concert this week. I have been looking for different Finch species to add to my collection that my local suppliers just never seem to have. Having been in the retail pet industry since 1984, I have seen shops at all levels. I was impressed by the overall cleanliness of the bird room. With the number of birds that are housed there, the place was far cleaner than I would have expected for a space of this size. Granted the dry goods side of things could have used a dusting, but even with my 10 employees, the same could be said about my store.
For those commenters about the birds condition and housing, I didn’t see anything that was out of normal for the number of birds housed there. Yes, there are some plucked birds, but feather plucking is one of those things that happens with some birds. I did not see any birds that were showing any signs of illness, had I would not have bought the 6 birds I did.
There will always be those that are opposed to keeping birds or any animals in cages, so there will always be negative comments about such places. I for one will be back, even if it is a 3+ hour drive for me.
(I would have given this a 5 star, but I rarely give those out ;-)

So I should start off by saying, I’ve seen some really bad reviews on Unilocal,so I was a bit cautious about visiting the bird exchange. But to my surprise, Jayne and the gentleman were so sweet and helpful. I found a great carrier to bring my bird on hikes, and it was over a hundred dollars less than what I was looking at online.
As for people saying the place is dirty, that is not what I experienced. Yes, some dust, like any feed store, but the birds were in clean cages. I will definitely revisit bird exchange. Thanks to Jayne for all the help and information.
–kisses from Stevie Nipps ;)

I love the Bird Exchange! I purchased my sweet Senegal Parrot from them, and she is a healthy, happy bird.
They are kind, friendly, helpful people and only want what is best for the birds. They are rescuing birds that come from homes where they are no longer wanted, or have been abandoned.
Sure, the place is a little dirty. It’s BIRDS! My one bird makes a terrible mess! They eat and poop. They are not domesticated animals.
I took my handicapped child there to visit, and they were so sweet to him and took us to the back to visit the baby donkeys.
I will purchase another bird from them. They have my utmost respect.
My only complaint is that they are a little pricey, therefore four stars, not five. But they have exotics you won’t find any place else in Santa Rosa.