Grapevine Party Rentals

Grapevine Party Rentals handled all of our wedding rental needs for our daughter’s wedding this past August. They worked patiently and professionally with my daughter and I in determining are needs, as well as coordinating with our caterer. I can honestly say that without Jill and Ron Champion’s expertise and organization, the day would not have gone as smoothly as it did. They are wonderful!

We used this company for our wedding of 160 people at an outdoor venue — raw space. They had everything we needed. They were responsive, professional and extremely easy to deal with on every level, from ordering to changing the order as we needed, to delivery and pick up. Their prices are far better than most companies. I can’t imagine ever using another company for rental needs.

Great place! They saved my wedding from disaster! When all other party rental places were out of food service equipment, Grapevine came to the rescue just a week before the 300 person event! The only thing is that they don’t deliver, but that’s ok considering they seem to have a great stock of party equipment. Give them a try!

Grapevine rentals was fantastic! From their easy to use web site, to placing an order for what we wanted, to the delivery and pick up, it was a smooth process. We had tables, chairs and linens delivered for our wedding and they came when they said they would and brought everything needed, it was all clean and looked great, no issues! The folks who I talked to on the phone and who delivered where all very nice. Great business!

Great business! We rented stuff for our wedding a few years ago and they were great. VERY helpful. Last weekend we through a baby shower for my sister-​in-​law and we rented some chairs, dishes, flatware, tables, linens, etc. Again, they were very helpful and incredibly easy to work with. There was table that was wobbly and the owner came out and replaced it. We realized that it the weather was changing and going to get cold. I called them last minute on a Saturday and rented a patio heater which they delivered and set up for us.
Great equipment, excellent service. We will absolutely use them again.

I worked with Grapevine for my wedding this past October. Jill, the owner, was wonderful to work with– extremely responsive and accommodating. We rented tables, chairs, glasses, a giant tent, tent walls, a lighting package, linens, pitchers, coffee mugs, coffee maker, and a dance floor. Grapevine is also competitively priced. I obtained a few different quotes from nearby rental companies and went with Grapevine because it was less expensive, but also because all the employees were so responsive.
Another bonus– Grapevine lists its rentals and prices on its online catalog. This was especially great because I could check prices while out shopping and see whether it made more sense to rent or buy. I could also see what each of my rental items looked like ahead of time.

We had Grapevine tent our back patio, provide a large table, chairs, and place settings for a dozen for a Christmas dinner. They were timely both in set up and removal, and were careful with landscaping they had to work around in our backyard. The staff was courteous, friendly and responsive. I will be using these folks again, without question. Oh, and I priced another local company and Grapvine’s cost all in was less than just the tent price quoted by its competitor. The website photos are very accurate representations of the products, as well. We stopped in the store to see things in person just to be sure, but, in hindsight didn’t really need to do so.

I recently had my wedding at my home and through a local caterer who recommended Grapevine. Everything seemed to be going well up to the day of delivery, then things changed.
The delivery person came to the house with the items ordered and was worried weather he could get the truck up the hill to our house. We explained we spoke to Sonia, told her of the uphill driveway, even sent her pictures since it was steep. Other trucks could not make it up and they may need to walk them up to the property. The deliver person was great and knew how to drive his truck and took his time and got his truck up the hill and was able to unload with out any issues. As we signed off we asked if he would be picking up or should we call Sonia a remind her. He said «Not to worry, the buck stops with me» He was the owner!
The following day when I was setting up tables and tablecloths from Grapevine I discovered that half the table cloths were not the correct size. I called Sonia and explained the situation which she replied «Well what do you want me to do». She then went on to explain that they rent the linens from someone else and there was nothing they could do. Understood but why did she need to be rude!
When the bill came I emailed Sonia explaining I don’t think I should pay for the wrong items, Back and fourth emails and she finally put me off by saying I need to deal with my caterer if I wanted to complain since I ordered through them. Yes my caterer put the initial order in but in the months leading up to the wedding I called Sonia, dealt with Sonia as I added items up to the last few days. We also paid for the items ourselves, not through the catering company.
Grapevine seemed to do their job for the most part but their Sales person Sonia was unapologetic, unsympathetic and jut plain rude to me hours before my wedding. Instead of trying to explaining to me in a calm voice the situation she responded in a rude manner hours before the event. Thanks for the added stress.
Weddings are hectic but to have a person like Sonia be at the other end of the phone as a customer service agent you might want to talk with someone else besides her. Maybe its time for Sonia to find another job where she is not dealing with the public and maybe Grapevine should rethink their employees!
Unfortunately they get a mediocre review, Sorry Grapevine.

We used Grapevine Party Rentals for our wedding last October, which was held in the backyard of a residence in Novato, CA. They showed up on time, delivered what they said they would, everything looked magical and it was exactly the experience we hoped for. Because we were in a residential backyard, they had to be creative to deliver one tent large enough for all of our guests, and they did. Plus, they were so easy to deal with in terms of making the arrangements. Would hire them again in a heartbeat.