Paul Davis Restoration & Remodeling

Several years ago we had some great work done by Paul Davis after a huge leak from our upstairs bathroom that went undetected for hours. They were very thorough and professional.
When we had a recent, much smaller, leak creating some mold under our sink, we called them since our first experience was so positive. Dave came out to have a look, was able to assess the situation quickly, and didn’t even charge for his services. We were really grateful, he saved us form a lot of cost and worry.

The day after posting this, I got the estimate I paid for. It was detailed and easy to follow. However, it only covered fixing the water heater closet and not the damage in the laundry room, which we had looked at and discussed.

I had a case of potential mold incurred from an upstairs neighbor’s bathtub leak and wanted an expert opinion as to whether or not the mold was dangerous. So I submitted my query to a home services website and received several responses from various businesses. Dave from Paul Davis Restoration had the most professional and personalized response, and he responded quickly to each of my emails. I could also tell that he had a solid education and a wide range of experience in not just mold remediation, but all sorts of things related to home structure. It was an easy decision for me to choose to work with him.
Dave showed up to our appointment prepared and on time. He attended to our mold issue with a thorough inspection, including using various meters to test in real time for presence of water behind our walls. Even more impressive, he was able to test and diagnose the source of our neighbor’s leak, something even the plumber hadn’t been able to figure out! This took some patience and genuine helpfulness on his part. Thank you, Dave! You solved the case of our mystery leak!
I sincerely am grateful for the advice I received from Dave based on his assessment of our mold situation. I really appreciate the way he explained everything he was doing as part of the evaluation, and I learned a lot from him, which will be helpful in future home issues. He was very honest and professional, and also just a very nice, friendly, good person, which to me is an important trait for someone who is coming into my home. I highly recommend Dave as an expert consultant.

Well it’s February 2013, and the project they started in early August, still has 3 small items they still have not completed. The work they have done is good, but with multiple phone calls and assurances that they would be back, and that has been their story since Thanksgiving.
The work was insurance work done for the condo homeowners association, so I expect they have been paid in full, so why bother with our job any longer?