We used this company because Interstate Battery recommended them to install 16 large replacement batteries for our off-grid solar system. They made a date, then called me the day before to say they couldn’t come until the following day. The electrician came in one truck and the helper in another huge truck which dwarfed our battery load. Although only one worker was an electrician, they charged $ 95/hr for the first and $ 85 for the second, who was there just to help load an unload batteries. They arrived at 9 and finished at 12, taking three hours to disconnect and re-connect 16 easy access batteries! Much time was spent on the telephone, looking at the telephone and on smoke and chat breaks. After loading the discard batteries for return to Interstate, they added another 45 minutes to the bill saying it would take that long for the drop-off, although their dispatcher had told me the return trip would not be charged. They charged me from 8 am to 1 pm for both electricians! I give them 2 stars for the fact that the system was hooked up and working when they left and both workers were polite and friendly. The bottom line: they were a much larger expense than they should have been.
Jane W.
Évaluation du lieu : 5 Santa Rosa, CA
We are very pleased with the job performed by Summit Electric. The entire team; Ryan Anderson, Project Manager and Jason the technician that did all the work. We couldn’t be happier. There professionalism and workmanship is awesome! We would highly recommend this quality organization to all of our friends and family. Great job Team Summit!
Aron S.
Évaluation du lieu : 1 Petaluma, CA
If there were a way to use zero stars, I would have. We were interested in wiring a couple of rooms in our house for in-wall or bookshelf speakers and talked with a few companies. Summit appeared on-site and the estimator proceeded to tell us that he wasn’t sure how they would do the job and it could run from 1 to 3 days, at ~$ 1500 per day. I never received any quote or further information. 5 months later a consultation bill shows up for $ 95! Nowhere was this explained over the phone when I called that I should expect a ‘consultation fee’ or any expenses for an estimate. My wife and I were amazed and she called them about the bill. The person on the phone left her on speaker while arguing about the charge, though she did get him to waive it eventually but he hung up abruptly without saying good-bye. The poor experience led us to go a completely different route that was far simpler than anything Summit could render and cost less than half of their lowest range.