Las Colinas Detention Facility

Well this facility is most definitely a step up from the old facility on Cottonwood. It’s very spacious with lots of open parking in front and the inside of the admin building is just as open as spacious but they do not provide ample seating for the amount of traffic in and out of here. Today is Sunday, so it’s heavy traffic in and outta here all day with people showing up for visits with their loved ones. I would have thought that such a spacious large building as this would definitely take that into account because presently there are more than 10 people standing due to the lack in seating. The employees at the check in window are not pleasant to deal with either. There is an older lady with blonde short hair and soft spoken that is very unfriendly and lacks customer service skills at the very least. She asked me for my paperwork when I arrived and I did not bring any with me since I was only told to bring my ID or license. Somehow it seems as though this lady is offended by my lack of knowledge in bringing with me this paperwork. I know this facility houses criminals but please don’t treat the patrons that come in the front door for whatever reason like the criminals housed here.