Metti International Vehicle Transporters

Great service. Transported my car for $ 1000 from San Diego to northern Virginia. Simple transaction and helpful customer service. I’ll definitely be doing business with Metti transport again and I recommend others do as well.

This is the second we’ve used Metti in the last 2 years. We sent our cars from CA to IL. both arrived on time and safe and sound. This last transport actually arrived early and we paid the exact amount we talked about on the phone. Happily no surprises!
We will use them again!
Judy from Chicago

I shipped my car from San Diego to Texas thru this company. They missed all the dates they initially gave me, pickup date was missed twice and delivery date as well. How ever, Mike — the owner– is a nice guy and he personally came to pick up my car after they missed the pickup date. Their prices are reasonable compare to others, but do not expect the dates they give you to be a 100 per cent.

Final outcome — Great! Yes, it is true that Metti hands over your order to a trucking company, in our case it was FHT transport. They were able to expedite the order and have the cars picked up the same week as the order was placed, whereas most companies quoted 2 – 3 weeks out. Kevin was the guy who picked the cars up, and he couldn’t have been nicer. You can tell he’s a pro and takes great pride in his work. I will admit that once I began researching FHT, I found some really negative reviews. I conveyed my concern to Mike at Metti, who reassured me that FHT has been in business for 20 years and in all that time, 7 negatives isn’t actually that bad… which is very true. Long story short, Our cars arrived exactly on the date promised and not a single problem to be had. Big thanks to everyone at Metti & FHT for making our cross country move a little less stressful.

We used Metti to ship all three of our cars from San Diego, CA to Virginia. I spent a lot of time on the phone with Michael, the owner, before deciding to do business with them. I spoke with him at length about each of our vehicles to determine the best way to transport them. My husband owns a 1983 Porsche 911 that we opted to send enclosed transport and it arrived safely in VA. Michael convinced me that it would be a safe bet to send our other two cars open transport. My husband was initially skeptical as he takes extremely good care of our cars and didn’t want either of them to be damaged. When I explained his concerns, Michael assured me that they would be perfectly fine and I (foolishly) trusted his judgment.
When they arrived in Virginia, we were HORRIFIED by their condition. The grill on my husband’s car was GONE! There were numerous scratches on the car that weren’t there when it left San Diego, and an entire section underneath the car had been completely ripped off. It looked like someone drove it up the loading ramp at 100mph. My car wasn’t as damaged, but there were several fresh scratches and a ding in one door. Not to mention that both cars were FILTHY on the inside. I had to get all new floor mats they were so bad.
We immediately called Hannah, Michael’s wife and the one responsible for customer service. Our initial reaction was to refuse the shipment, but she told us the best thing to do was pay our balance and file a damage claim with the company they contracted with, FHT Auto Transport. We jumped through all of the necessary hoops to contact FHT and complete their damage paperwork, but all we’ve gotten is the runaround. I have called them almost every week since July and each week, either the owner or his «assistant» tell me they will get back to me «by Friday». My husband called Hannah early on in the process to request her help. She didn’t remember him, didn’t remember shipping our cars, and worst of all, DIDN’T CARE. She told him to send her a copy of the damage paperwork we submitted, but never followed up or did a damn thing about it.
We did some research on the company they contracted with and discovered they only have a 2 star rating with the BBB. Many customers had the exact same experience we did with absolutely no resolution. As a broker, why would Metti even consider working with a company like that?!
I called Michael again before the holidays to appeal for his help. He was more helpful than Hannah, but also didn’t really seem to CARE that his lack of professional discretion cost us $ 700 and 6 months of frustration. He asked for a copy of the damage paperwork, put in a single useless call to FHT, and then wiped his hands of the whole thing. When I asked him why they contracted with FHT in the first place, he said that they had a good reputation. ARE YOU KIDDING ME?! If he had taken the time to actually research the company he was working with, he would have realized that their reputation is anything but good. To me, that’s UNPROFESSIONAL, IRRESPONSIBLE, and RECKLESS.
Where I come from, when you make a mistake, you fix it. Michael made a mistake when he assured me that my cars would be fine traveling open transport and then entrusted them to a carrier with a HORRIBLE TRACK RECORD. When we called him to tell him that the cars arrived with missing parts and damage, he should have done everything in his power to correct the problem. That’s true customer service. All he did was pay me lip service and move on to his next victim.
Both Michael and Hannah are very personable on the phone. They will patiently answer all of your questions, give you a good quote, and collect your deposit. Then you’re on your own. If anything goes wrong with your shipment, don’t expect them to do anything about it. They already have your money, remember?

***AVOID AT ALL COST!!***
Terrible broker with no customer service at all. Advertisement said, «7−10 days» we got ours nearly two weeks. «Will provide tracking service.» We never received a phone call back when we left a message asking to get status on our car. Absolutely terrible experience. Once we sent our deposit, customer service went out the window. Go elsewhere!!!

I used Metti International to transport my father’s car from Florida to Pennsylvania. My father recently passed away, and I was in Florida trying to take care of so many things that one must deal with following the death of a parent, I cannot begin to express how Mike and Hannah helped me through this process. They could always be reached on the phone, were very personable and understanding, and did everything to accommodate my needs. I highly recommend their services. I know that I will never forget their kindness in a difficult time.

I used Metti last year to ship my car from San Diego to Washington DC. I had been searching online and receiving quotes from pushy shipping companies with high prices and terrible online reviews. I came across this place, which has a local drop off location and received a quote well below everyone else.
For about ½ the price of other shippers, I dropped my car off at their house in El Cajon and hoped for the best on the other end. They told me that the vehicle would arrive in about 7 – 10 days but I received a call after 3 that it would be delivered the next morning. The car arrived in perfect condition and with no hassle at all. If you have any move that you don’t want to take your car on, I’d highly recommend going with Metti!

Moving can be a complete nightmare. Metti International was simple and straightforward — something you can’t take for granted in the industry. We had a car shipped from the West Coast to the Midwest. They’ll give you a quote, pick up your car, and you’ll pay upon delivery. They give you a call the day before and try to give a call when they’re close that day. My only complaint was that the meeting location for my car wasn’t given to me and I erroneously assumed it’d be at my residence. Consequently I had to scramble a bit to find a ride since they parked about 4 miles outside of town.
Bottom line is that I’ve had a multiple nightmares with some moving companies in the past so I would absolutely recommend Metti International Vehicle Transporters!

What a pleasure! I needed to send a car from Sacramento, CA to Austin, TX. I called numerous auto transport companies and NONE had the customer service, ease of reservation, competitive pricing, and helpful advice as did Metti International. When I was unable to contact the driver to make final arrangements for delivery, I contacted Hannah at Metti. She contacted the driver, got the answers I needed and called me back all within 15 minutes! Fabulous customer service. I would and will recommend this firm to anyone without hesitation.

Competitive pricing, efficient and friendly! Couldn’t have asked for more and I would definately recommend them to anyone.