Sunny Carpet Cleaning

I had them clean my carpets and one of my carpets still smelled so I called them back to have them redo it and it has been 3 business days and its still not done. When I ask to speak to a manager he is never there and has not returned my phone calls. They just told me they will get around to it when they can, what a joke. When I asked for a refund they said they will call me back. Their customer service is a joke, I will never use this company again, it just seems like after they get your money they don’t care anymore.

My wife is 9 months pregnant and we thought getting our carpets cleaned before our baby was born made sense and we wanted to stay with a local company, BIG mistake. We got our carpets and tile cleaned on 7÷10÷2015 and we were quoted a reasonable price on the phone.
When the tech arrived he said we didn’t qualify for the tile cleaning discount we were told about because we didn’t have enough tile, which wasn’t explained to us on the phone originally. The tech said he could give us a discount but wouldn’t be as good and also the quote we were given was for a basic clean and we need a deep clean for thr carpets. So we settled on paying extra for a deep clean. The deep clean looked good but left a large NEW stain in the middle of our living room and the tile was left with swirl marks all over them!
On ⁷⁄₁₁ my wife called the dispatcher and she promised the tech would call us back on ⁷⁄₁₂ and would fix it free of charge. ⁷⁄₁₂ came and went and my wife called that afternoon. The lady said she would have a manager call her right back. No manager called. On ⁷⁄₁₃ my wife called again and another lady answered and basically gave her the impression that they didn’t care. My wife asked if a manager was going to call and the lady said, «Do you want a manager to call?» My wife explained that she was told a manager would call since the cleaning tech never followed up. The lady said «fine, I’ll ask a manager to call you.» Now it is ⁷⁄₁₄ and no manager and no tech have called. At this point we consider it a lost of money and more importantly an extremely pathetic business transaction. We are left dealing with decently looking carpets with a large stain. Save yourself the trouble and go with a reputable company that stands behind their product and service.

I am not sure how the people below are reviewing this company when they live in NY and Oregon. My family hired this company to clean the carpet living room carpet and the little hall area and they said they can clean both areas for $ 69. They come to the house, then they try to say that it will be an extra $ 25 for a 2ftx2ft hall which they told us would be included in the $ 69. That should have been the first warning. Anyways, they come to the house and quickly «clean» the carpet and the carpet looked like it had not been washed. ALL of the stains were still there. When asked to go over certain stains for a second time, they plainly REFUSED to clean the stains and wanted to charge more money. The guy who came to clean, who’s I believe the owner, verbally threatened and cursed at me when I ask him to go over the stains or I would not want to pay him in full. He threatened to DUMP DIRTY WATER in my apartment building. i WAS FELT COMPELLED TO THIS MAN’S THREATS TO THE COPS.
Anyways, it wasn’t a pleasant experience. I would NEVER recommend them to anyone. It was a waste of money, and time. I now have to hire another company to clean my carpet.

When we first moved in to our house, we noticed that the air ducts needed major cleaning and restoration. My husband wanted to do it himself but I decided to look for a cleaning company that can help us. Thanks to Sunny Carpet Cleaning, they were able to take care of the problem for us at no time and at only a fraction of the rate that I was expecting. They surely provide the best cleaning service in town! Thanks Sunny Carpet Cleaning!

I had a carpet emergency a month ago when I accidentally spilled paint on one of our carpets. I was expecting guests a day after the incident but I did not worry too much because I know that Sunny Carpet Cleaning can solve my stain problem. They were able to make the carpet look good as new in no time. Sunny Carpet Cleaning is definitely a life saver! Thank you so much everyone and always keep up the good work!