Diamond Vault

They stole $$ and never paid me. Then closed the company and opened a new one and I was screwed of collecting my money or my merchandise. Stay away!

We selected a beautiful stone from the Diamond Vault. It was full of fire and colorless. We walked all around the store and looked at it in every possible lighting. The window for natural light. Dark areas and even fluorescent lighting. Michael was even able to place it into my ring temporarily so we could see what it would look like mounted. We loved it. The INSISTED we pay with a check or the price would be a lot more. So we paid and left it to be mounted in the ring I supplied. When we picked up the mounted ring we were taken aback. The stone did not look the same as what we purchased. It was at least 2 shades yellower and had very little fire. So yellow. We were very disappointed. It was not pleasant after that. They did accept a return after a lot of stress and they charged us a huge restocking fee. Would never do business with them again. We ended up purchasing a stone from Blue Nile and had it mounted by Fast Fix. The diamond we got from Blue Nile is amazing and it was a better quality than the original one Diamond Vault sold us for less money! Even with having to pay the ridiculous restocking fee we ended up with a better diamond for less money. We made an appointment with Fast Fix and never left our stone with them. Instead we watched them mount it right in front of our eyes.
So you can get a beautiful diamond from them, but I highly recommend 1. paying with a credit card so returns will be easier and you are protected. By paying with a check, they had our money and there was little we could do. So they took a ton of our money and we walked away with nothing. And 2. buying your stone and having it mounted by someone else like Fast Fix where it can never leave your sight.

The professionals at Diamond Vault know their craft. From standard to custom work, special occasions to weddings. The Chokr Family and staff are knowledgable, friendly, and attentive. I highly recommend anyone to go and ask for Michael, Amir or Rachad.

DIAMOND VAULT JEWELERS SARASOTA, SELL STOLEN MERCHANDISE!!!
Apparently, without my knowledge, BOB HARRIS and INGE SMITH of the «House of Lords», in Venice Florida, (relatives), sold 2 pairs of my diamond earrings (worth over $ 500,000.00, WITHOUT MY AUTHORIZATION OR CONSENT), to «Mr. Choker» of the DIAMOND VAULT JEWELER’S of Sarasota Florida. After being informed from the Sheriff’s department today, that Mr. Chokr purchased the merchandise that I previously reported stolen, I anxiously called him to inform them that they were in possession of «MY PERSONAL PROPERTY». He told me to «prove it» and blatantly HUNG THE PHONE UP ON ME !!!
***** I HAVE and I WILL GET JUSTICE!!! ****

After going to several stores in and around the area, The Diamond Vault was the best! Kim was so patient and kind and had no problem dealing with my crazy indecisiveness. After trying on countless wedding bands, several times over, I finally found «THE» one! I’m so excited. My fiancé is relieved and I can’t wait to wear my beautiful wedding band for the rest of my life!!! The Diamond Vault is a beautiful store, with beautiful jewelry and an awesome staff.

We bought my fiancé’s engagement ring at the Diamond Vault. We made several trips to the store from the tampa area and it was worth the drive each time. Kim helped us find the perfect setting. Her knowledge and customer service are second to none. I felt guilty because I bought the stone at a wholesaler and took away her commission. After admitting this to her she told me that the employees there do not work on commission. I believe this is a vital reason why they are unbeatable. The Diamond Vault truly has a customer comes first approach. We can’t wait to go back and buy the matching wedding band.

I went in looking at chains for a yellow gold pendant that I don’t wear very often because it’s yellow gold. They suggested changing it to a white setting and I couldn’t be happier. Not only was it less expensive than a new chain but it looks incredible and I wear it all the time now! I will go back here anytime I am shopping for jewelry or need repairs. The customer service is unbeatable!!!

I LOVE DIAMOND VAULT! If you’re looking for a jeweler that is honest, family owned business that has exceptional quality pieces and provides above and beyond customer service — this is the place to go. My fiancée bought my wedding set here and I couldn’t have asked for anything better! I get compliments all of the time on my ring. Every time I visit the store Amir remembers me and he is always helpful. I never feel pressured or that I am going to get a sales pitch thrown at me. I will never buy jewelry from any other place! Carol C.