Gary Air

We are on vacation at my in laws condo and figured out on Friday night the air isn’t working, and it will not go below 87 degrees. Little uncomfortable considering the outside heat was better than being inside. We called and Ryan (the on call guy) called us back immediately. Because this was after business hours we that we were going to be charged an arm and a leg… Nope, super reasonable. He was at another job but insured us he would be here at 10:30…10:29 our phone rang he was at the gate. Very nice and professional guy. Had our problem fixed in about 15 minutes. We are now enjoying watching a movie in very comfortable air conditioning. Thanks Ryan!

100% positive experience. Our AC burnt up. And actually turned emergency heat on while we were out of town. Had a quick fix by another company and had them come back to provide an estimate for new AC. We also called Gary Air based on a friend’s referral to get a second bid. Both companies came in close but Bob Thurber, the sales manager at Gary Air, went the extra mile for us and made several options for us to pick from. Final bid came in lower with Gary Air and we got an ultra violet light as a free add on. The installation techs were very polite and picked up after themselves. Bob even stopped by on installation day to make sure everything was going as planned, which we felt was above and beyond. We also had a major issue with existing unit that both AC companies pointed out. The last installer never installed the third return because it was too hard to access our attic because we have vaulted ceilings throughout. The techs spent more than two hours crawling in the attic on a very hot day, climbing in through closet access and finally were able to cut a hole in a hard to notice spot on a plant shelf in our hallway. The difference the additional return has made in the comfort of our house is amazing. This was a good choice for us. The building inspector, who came out after installation to clear the work, even commented that Gary Air does good work after we told him what a great experience we had with this company.

Fantastic! Our air conditioner «went out» last week. We called Gary Air and they had a service man come out, find the problem, fix the problem and get our AC up in running in a mere few hours. They didn’t try to over sell us, they didn’t have any doomsday «Oh…you’re going to have to replace it…» they just fixed it and fixed it fast! When the time comes that we do have to replace our unit, they will be our first call!