I had an amazing experience with LensCrafters in Southgate Mall. Sarasota is my hometown, but I no longer live there. When I was home for Christmas, I got new glasses from LensCrafters, but when I received them, I noticed the lenses were really thick. When I was back in Sarasota a couple weeks ago, I went into LensCrafters to express this concern. Scott was really helpful and looked up what type of lenses I had. When he realized I could get better lenses, he helped with with the upgrade and had them sent to my house in D.C., so they were there waiting for me when I got back. Such great customer service. Thanks, Scott!
David P.
Évaluation du lieu : 5 San Diego, CA
Was missing the nose piece on my glasses. Stopped by even before they opened and the clerk opened up took my glasses and fixed them immediately. Great service