Great service, very knowledgeable staff. Can be a little on the slow side once in a while(not always, hit and miss, like most retailers), but that’s only cause they are a popular store. Never had a bad experience here.
Amanda B.
Évaluation du lieu : 1 Sarasota, FL
This store doesn’t even deserve 1 star. Never go in and deal with an associate named Marcelo Del Pozo, he will lie and give false information to make his sale and then act like it is your fault when you go in and try to fix everything he screwed up. I went in a week before I could upgrade, something I never had a problem with when I did my upgrades online, when I told him I would come back when it was time, he told me to wait and he would talk to his manager. Every time I tried to leave, he threw in something«free» except it turns out nothing was free and when I thought I was paying for my phone, I really paying for those free things and he put me in the edge program against my wishes. He also would not print out a paper receipt with all the charges because he claimed he ‘wasn’t able to do that’ and wouldn’t take the time to let me read through the contract on his tablet because he was on overtime and needed to go. He is a liar and crook who deserves to be fired but instead will just receive a «talking to» but be allowed to continue to lie to customers. He is also rude and laughed when I got upset about being lied to.