Hello Nails

This place is amazing. At first I was thinking $ 50 for a pedicure? No way. But it was worth every penny, the best pedicure I’ve ever had! Very relaxing. I also got a mani and the was amazing as well. Highly recommended.

This place is hit or miss. It used to be the best place around years ago. I keep coming back because of the massages they give with their pedicures that USED to be amazing. The quality in the pedicure and the massages has gone done over the years. It is still a good place if the right person does your pedicure. Request Peggy if you can, every time that I have walked in without requesting Peggy I’ve left unsatisfied.

Regardless of it’s simple name, Hello Nails is a welcoming sanctuary I go to for my monthly foot recovery. As a man who is on his feet all day for work, I value a quality pedicure to soothe me when my «dogs are barking». The friendly staff is always happy to greet me when I arrive for my appointment, but after that, it’s hit or miss here.
I must make a very important disclaimer before I continue this review; I cannot speak to any of the other services offered at Hello Nails, as I only go for a basic pedicure with a callus remover. This review is based solely on my past pedicure appointments, so please look to other reviews for recommendations of other services here.
Calm and relaxing music is played softly over the internal speakers, and the staff’s conversations are just above a whisper, as not to disturb their guests. The décor inside Hello Nails is very basic or non-​existent, and desperately needs more modern updates, but is always kept clean. They currently have 8 pedicure stations, with 8 manicure stations, and one massage room. On a few of my visits, I was disappointed to find out that a few of their pedicure massage chairs, did not work or have been broken for several weeks without repair.
As mentioned in previous reviews, unless you make an appointment, expect a wait, as it’s always busy here, even more on the weekends. It is a true «turn & burn» business, so it’s not uncommon to feel rushed, as I’m sure there’s always someone waiting to take your seat when your appointment is finished. I rarely get the same «spa therapist», and I believe you can request certain staff, but I’m not picky and the entire staff is very kind and accommodating. I truly appreciate the staff’s patience with me, as I’m ticklish and uncomfortable during the callus removal. I’ve learned that ticklish clients are more common than I realized, as the staff will occasionally shoot me a kind smile underneath their surgical masks, that reads; «it will be over shortly, you’re doing well, hang in there!» I thoroughly enjoy the foot and leg massage at the end of my pedicure, which sometimes leaves my legs feeling like limp noodles. Occasionally my attending «spa therapist» will forget the short back massage after the pedicure, which makes my appointment feel unnecessarily rushed.
With minor inconsistencies from my past pedicures, and their inability to repair broken massage chairs, leaves my decision to make another appointment at Hello Nails a gamble.
Until I find a more dependable pedicure spa, I’ll see you there!

I visit Saratoga every summer for the meet and I have tried pretty much all the local places for manicures/​pedicures. I think this place is great. The staff is very welcoming. They are very professional and accommodating. I got a great manicure and pedicure. I always judge a place by if they are busy and Hello Nails was very busy and a lot of the customers have been regulars there for quite some time. I really liked this place and for anyone who gave a negative review, they should revisit.

I loved this place the first time I went and would have given it a 5 star. But today I went and I had a guy named «Neil» who was a miserable man. He did an ok job on the pedicure but miserable and definitely talking about me in whatever language he speaks.
Don’t get a pedicure with him :/

Waiting 20 minutes for an appointment. I wonder when they will take me? This will be the last time I go here!

This place is great! They are really affordable and do an extremely thorough job on pedicures. My toes always look amazing after I leave and they have a great color selection! Also do an amazing job on shellac manicures. They last a while and always give me exactly what I ask for! I would recommend an appointment as it does get busy!

Unilocal doesn’t lie! I did not have a chance to make an appointment but arrived two minutes before they opened, and they were already open and serving folks. 10 mins after they opened, the place was packed and I’m glad I arrived when I did.
I got a regular mani/​pedi and was seen right away. They have a great selection of OPI nail polish and I grabbed my regular color and had a very nice experience with Sara. The mani pedi was more expensive than I’m used to ($ 35) but I did get a mini back rub, which was nice.
Kind service, super clean place. Check it out if you’re in town!

My favorite me time! I have been going here for over a year now. Great service and great people! Very reasonable price as well. It does get busy during the summer, but what place doesn’t during track season. Great place to relax and treat yourself!

I moved to Saratoga from NYC and had a hard time finding a salon that didn’t want $ 25 minimum for a manicure — and a bad one at that. It is $ 12 in NYC! Outrageous although I get it, there is less supply of salons here. I found Hello Nail and tried them. I love the service and my regular girl (who I will not name because I am selfish and already have a problem getting an appointment with her) is better than the girl I loved in NY. My only criticism is when you call and ask for a person at a certain time, they might say not available and give you another time, when you say OK, they can’t remember the person you asked for. (How do you say ok then?) I had to take one star off for that because it is annoying. Sorry.

Hello Nails– Goodbye customers! Frugality is redefined by this penny wise dollar foolish bunch. An extra «fiddy cent peaze» for paper slippers seems silly when presented prior to a tip offered at 10−20x their demand.
Western culture and etiquette classes should be required with business licenses.

I brought my mom here for a pedicure. We got our appointment time mixed up and ended up coming in half an hour too early. We offered to come back later but they graciously saw us right away. Pedicure was just fine and the price is right ($ 25, $ 35 for mani/​pedi). The place was clean and had a relaxing atmosphere. Highly recommend!

I’ve been to many pedicure spas by far this is the best.
Everyone gets new sterilized equipment. The Spa 2 treatment is to die for: pedi plus solution, ice mineral
Marine mask, pedi scrub & cucumber massage cream not only smells fantastic it feels wonderful. lets not forget the hot cream 15 min massage topped by an ice cooling sea gel. Ending with hot stone massage to the feet ! The ladies are fantastic and take plenty of time doing their job the right way !
Best $ 50 spent on one’s self

My favorite nail salon in Saratoga. First off, I love that there’s no TV. There’s nothing more stressful to me than trying to relax while 24 hour news is running. The atmosphere is almost always quiet and relaxed, although occasionally a couple of customers are inconsiderate and loud. The nail techs are great. I definitely prefer the regular manicure to the gel manicure — it’s much more gentle and relaxing. They can’t soak your nails or use cuticle softeners when applying gel polish, so it’s a harsher manicure. But my nails always look great at the end.
Summer is rough here — it seems every tourist wants to come here because they are consistently voted best in Saratoga. From May through September, every time I am in the salon, they are turning people away. So make an appointment! And don’t be a snot when they can’t take you as a walk in.
Bring cash for tips. Better yet, remember that this is a small business and not a chain. It’s better to use cash for your whole transaction.

awesome! clean, friendly & professional. Sara took her time, was gentle and proficient. will be back in 2 weeks for my fill

I have to counter some of the negative reviews with my always positive experience here. Yes, it’s busy. You are in Saratoga for the summer– you are not alone and you are going to wait. Don’t try to get in and out of here in a hurry or you will be frustrated. I’ve only ever gotten pedicures here but they are the best ever– especially for the price. They are very thorough– which is part of why it takes so long. I love pedis and have tried many places, and this one really has been the best time and time again– to the point where I won’t get one where I live in VT because I prefer to wait for when I’m here in my hometown. The attention to detail is worth an extra star, it is long lasting, and friendly. Not intrusive or smelly like the one downtown. My advice would be to relax and enjoy it!

Went there today looking for a new nail salon (moved here from Wa) they did an ok job I got a mani they were very busy and had to turn a few people away. I made an appointment which I’m glad that I did. It’s a nice clean place not as friendly as what I’m use to from my regular nail salon in Wa state I would have given a four or five star if they were more talkative. I might go again if I have a friend go with me other then that if prefer to go somewhere else. Prices are fair place is clean on a scale of one to ten I would rate my mani a six.

If there was no star I would prefer to give that. These other reviews must be either regular customers who get better treatment or outright bogus reviews.
We were on vacation there 2^nd to last week in August 2013. I called and made an appointment for 4 people. They assured me that we could all come in at that time. We came in on time. First off, we walked in and there was no air conditioning on. It was so hot in the place. They had a fan on with the doors open. They gave an excuse that the power went out earlier. So why couldn’t they put on A/​C now when the electricity was back on. I was skeptical but we had appointments and I wanted to give them the benefit of the doubt. Looking back, we should have absolutely left.
First, we were all supposed to have gel nails done. I did not allow them to finish my nails. They still charged me top dollar for taking off my old nails and filing them with no nail polish applied. The other 3 people had their nails all done differently even though it they had the same service done. One person was made to put each finger one at a time in the UV light box as they switched hands. 2 people had to wait until the first person was almost done to get their nails done. One of the reasons why I decided not to get my services finished.
They were VERY unprofessional. The girl sitting next to me asked when she would be done. She was getting her tips done. She had a wedding to go to and was there for 3 hours and the service was still not finished. It was HORRIBLE, HORRIBLE service all around. They were not apologetic at all. They knew who were tourists. The regular customers were put ahead of the tourists. Two people were taken in between the two people with us who had to wait even though we had an appointment. The other two people walked right in and bypassed our appointments. They made up an excuse that they had an appointment. It was the salon from hell for us. One person in our party had a guy do her nails who filed one nail and then held it up and eyeballed the nail to see if it was straight. She was trying not to laugh. It was so bizarre the way he was doing it.
The end result, 2 of the gel manicures chipped and cracked off immediately, one the same day. They must have not used the gel nail polish but put it under the light. We paid a lot of money to get ripped off by these unscrupulous people.
We go to Lake George every year. We will never again go to this place. If this is the way they do business every day, they deserve to go out of business.
I just see one other reviewer from April had the same complaint with supposed gel manicure chipping right away.
THEY ARE A SCAM, VERY BAD SERVICE. SPEND YOUR MONEY ELSEWHERE, HONESTLY.

I got my nails done yesterday and was excited with the five star review. When I walked in I was greeted and got sat right away, no complaints.
I asked for my nails all the same length. They’re not. Also they still have bits of a hangnail…
Then this morning I was washing dishes and my nails are already chipping. If it was regular polish I would completely understand, but it’s gel.
As a whole I’m not impressed and won’t be doing business with this establishment again.

First time getting a mani in Saratoga since arriving. I googled and read all of the reviews and chose to come in this morning.
First off, I came before they were open and they were literally scrubbing the business clean. It was ridiculous how clean and efficient they were. I noticed the sign said tips wouldn’t go through with debit, and since I was 20 minutes early, I ran out, grabbed the tip money and came back. With 5 minutes til open, Ellen went ahead and seated me.
I opted just for a french manicure, and quickly received one. Once I was finished I was seated at the hand dryer.
I have never been to a nail salon where they massage you after having done so with your hands. It was a really pleasant surprise and much more comforting than going to the salons I’ve been to before where they point you to the hand dryer and put up an egg timer.
It was overall the best nail salon I have been to in years. Any one who posts anything less than 4 stars is obviously out of their mind!