Maxwell Property Management

Rented a place in Clifton Park with their assistance and Thompson is the only guy I’d ever go through again for the area. No one else from any other company would call me back or even helpful for that matter. If you go through these guys to rent or manage your property, you WILL NOT be disappointed!!!

Very accommodating where they can be. My move in was pleasant: Thompson met me at his office on a weekend, with about 15 minutes notice, helped me set up my National Grid account, and I was in and out of there in a flash. Very easy to work with. Thompson seems to care about his business, and Cherrie is very good about responding to emails thoroughly, and in a reasonable time. So far, a pleasure to work with these professionals.

I’ve been a tenant with Maxwell for a year now, and I’ve been completely satisfied. I had some personal changes in my life, and Thompson was passionate and worked with me to find a rental for me and my daughters. Whenever we’ve had a repair need, he either authorized me to do it myself or sent somebody within a day. I can’t speak to the move-​out process, but so far, Thompson has been nothing but fair and kind to me.

I used them as my property manager… ABSOLUTELY TERRIBLE! They get whatever tenant they can and just stick them in your home to make a quick buck. They overcharge for everything and I don’t know who their handy men are but they must get the most expensive ones in the area. But hey who cares, it’s not their money. I’d try to find someone else if possible.

WORST Company EVER to work with. We rented and they nickle and dimed everything. Everyone that works there was extremely rude from the receptionist all the way to the broker. Signing the lease was difficult, appointments were difficult, maintenance was never done and snow plowing comes days late. The only thing they really can do well is take payments.
The owners of the house we rented were great, but you don’t get to work with them, and they have lost our business. We will never rent from Maxwell again. It is sad that the owners have chosen this company because otherwise the property would be ok, its just the management company that makes us want to tell everyone to RUN FAR FAR AWAY! You will do better to find something with another company or a private owner.

I’m not sure how well these folks operate from the homeowner’s side of the house, but they’re pretty lousy from the renter’s end. The issues we bring up get the standard «We’ll get back to you.», but with the result of… silence. If you’re not going to do something about the leaky faucets, non-​functioning windows, etc., just tell the tenants so they can find their own solution without waiting.