Bed & Biscuit

If there were a no star option, this would be it. The woman is a creative scammer preying on loving dog owners. She talks it up, outright lies and then takes money without giving people a receipt. EVERYthing is prepaid, and no refund policy which you learn after giving her the deposit. Why isn’t health department, IRS or ever Social Services tracking this woman. Stay away.

I am almost relieved to see other people agree with my assessment of Shelley, the owner of this business. I also deemed her to be mentally imbalanced. I came across a mention of her business on Facebook– not a review, just the name in passing. I needed someone to take care of our small terrier mix (who needs medication) for a long day while my husband and I went to a family event. I called because her location would be convenient for us to drop off and pickup the dog. She seemed fine for the first few minutes, but then, totally unprompted, started telling me about all the people she had sued in her life. I’m not even sure how the topic came up. One minute I was describing how our dog would need medication at noon and the next minute she’s telling me how she once sued a vet, a client, an artist who stole some idea from her etc. She then went on to tell ask me rather odd questions that bordered on rude about what I do for living. When I mentioned I do something of an artistic nature she started telling me about her artist’s club (or some such thing) and would not shut up, even when I told her I had to go. I basically hung up on her. It was just weird. Glad I missed seeing the messy house.

This was an awful experience. Her home is filled with junk. She ties the dogs to furniture in her living room at night. I could go on and on but this woman is not capable of caring for as many dogs as she does.

This place is not a business but a scam. We left out vacation early because we did not feel safe boarding our dog any longer with this woman. The place is FILTHY and unaccommodating. The owner sleeps most of the day so there are limited hours to pick up your dog or drop off your dog. Speaking with her in person and on the phone is enough of a sign that she is not trustworthy — We should have gone with our gut and not used her in the first place. Seriously – stay away from this place/​woman.