Avis

It is what it is…

Before I moved to Boston and bought a car, I’ve rented tons of cars from many different companies. Unfortunately, I didn’t have a choice in renting it from this place when my car was with the body shop. The service started out great — they met me at the body shop, got me into a car for less than my daily limit by my insurance company, and sent me on my way with no issues.
Returning it, however, was a nightmare! The woman who was working that day was totally different than the first woman. She asked me if it was okay to charge it to my debit card. I said yes. THEN she told me how much and I asked why it was so much and she told me it was because I kept the car a day longer. Well that doesn’t explain such a big discrepancy. So I asked her to call a manager and when she did, she stood right in front of me and told the manager I was «bitching» about the cost when I was clearly only looking for an explanation.
After that was settled, she just walked away and went into the office. I still needed a ride back to the body shop to pick up my car, and she made a huge ordeal out of having to bring me back there.
In short, it was a horrid experience and I’d NEVER rent from these people again!

So let me get this right. If I rent a car at Boston’s Logan Airport, for 2 weeks in August 2009. It’s $ 1200.
If I rent that SAME car out of Saugus (10 mi north), and the Sears location there, it’s $ 360 for the same 2 weeks? For the same car? LOL
So yeah, I reserved the car at the Saugus Sears Auto Center.
The staff was VERY helpful in allowing me to pick the car with XM Satellite activated (no extra charge).
Very convienent and a serious amount of money saved!
I will be back!!!