Expert Cleaning Service

Horrible Service. The owner came to my home. A great story about deep cleaning a different room each time. I was delerious with joy. It all sounded great. The owner Luis came the first time and everything looked pretty good. The second and last time they came it was a nightmare. Dusting around everything. Nothing moved. Only did the mirrors to where they could reach and I had a ladder. Didn’t ckean top of frig/​microwave. Moldings not done nor vents, nor celing fans. Beds not vacuumed under nothing moved when mopping. They went around everything. Didn’t dust pictures and completely forgot I had a laundry room. They were out in a little over an hour and this is a 3000 sq foot home. I told them which room I wanted deep cleaned and they had no idea what I was talking about.
When I emailed Luis I was completely ignored. Never answered. When I called he told me «the girls get a little bit lazy when I’m not there. Realiy? Really? Well guess what? I get a lot pissed when I pay for a service and don’t get it. Done forever.

Needed to have 3 rooms cleaned (which were completely empty) in an apartment. I was contacted by Luis who was very pleasant. Luis came over and gave me a price for the job. Luis and a lady came over to clean they stayed for a little over an hour and I paid him $ 200.00 even though he said it would cost $ 185.00. I did not have time to check the work until later and I found a couple of problems with the job. The bathroom tub was just cleaned on the inside and the outside of the tub was not cleaned. The bathroom floor was partially cleaned and the toilet was not cleaned. I emailed Luis to inform him of this. Luis contacted me apologized and offered to correct the problems. I emailed him to try and set up a convenient time, and did not get a response. I emailed him again and I still have not heard from him. For the price I paid the work leaves a lot to be desired. Other than Luis having a great personality I would not feel comfortable referring him to others.

I am so sad!
I love having my apartment cleaned.
Well, actually, I’ve only ever in my whole long life had it done once before,
but I loved it that one time,
and I’ve been begging and pleading with my better half to let me have it done again for a year.
So, I finally got him to agree,
and I was so excited about how bright and shiny my floors and counters were going to be when I got home
(some serious bucks less wealthy, but)
so sure it would change my life.
And it didn’t.
I know, I know,
I shouldn’t have such high expectations,
but the guys who did it last time made it absolutely sparkly and pretty,
and these guys?
Well, it’s clean,
I guess,
but it’s not any cleaner than it is after I spend an afternoon chipping away at it, and I don’t charge myself nearly as much.
They forgot to dust the vents and ceiling fans– and that was the thing I wanted done the second most,
superseded only by having the floors washed
(Can I tell you how much I HATE washing floors?
I’m sorry, I will do all the laundry, the dishes, wipe the counters and scrub the bathrooms, but for some reason I simply hate mopping)
So I think they did the floors,
but shouldn’t I be absolutely,
positively
sure?
It smells like deodorizer in here,
and they made my bed.
I think it’s cleaner,
but I won’t be calling them again,
because,
yes,
I should be sure.
ADDENDUM: I gave these guys three stars at first, but since writing my review I have found so many other things that are pissing me off (the shower floor wasn’t cleaned, they didn’t get into the corners or under the storage in the kitchen and there is still food crumbs there, the cabinets have greasy finger prints under the handles, and I forgot to mention they were two hours late– stuff like that) So, I’m revoking another star. Two stars for showing up at all. I think I’m being downright generous!