Asbuilt Services

Repeatedly late and inaccurate.
I contracted with Asbuilt Services to measure our new home shortly after we closed. Since we had just closed, the house was empty. I imagine this is their ideal situation with respect to ease of measuring. We wanted to get our exterior modifications in front of the home owners association as quickly as possible since they only meet once a month. We also wanted to start the interior planning.
The relationship started out on the right foot. The vendor was polite and responsive. However, his first committed date «came and went» as did several others. The drawings we eventually received contained mistakes that were material to our HOA presentation. Since we were up against a deadline I needed to pull in our design firm to correct the mistakes. The alternative was to wait an additional month.
When my designer discussed the situation with Asbuilt they referred to their contract which stated they’re responsible for fixing mistakes. My decision was easy. I’d either spend $ 750 to correct the Asbuilt drawings or spend $ 5000 by delaying the project an additional month. I gave Asbuilt a final opportunity to meet me half way on the cost. Radio silence. Truly disappointing customer service.
As it turns out the early mistakes weren’t the only mistakes. Try elsewhere. If my experience is reflective of others this company shouldn’t be in business.