Carousel Laundry

This place is great and they are so friendly. I saw the one star review and couldn’t disagree more.
Recently my car was broken into and I has some clothes with glass in them. I brought them in in a bag and took out the stuff for dry cleaning. I was about to leave with the regular laundry and they said, hey lets take that and clean it for free, you have been through enough.

I love the ladies at Carousel Laundry. I moved here to Sausalito in March and it is so convenient, right down the street. I drop my laundry off for wash and fold every week. They do a great job, and will even hang things they think need to be air dried. I think they are great. The dry cleaning here can be $$$$, but I always laugh with the lady in there, she is pretty outside the box and cool.

Worst customer service ever experienced! I walked in the door in a good mood and left pissed off with all of my laundry. I just moved to Sausalito and needed a dry cleaner, so I figured I would try out the place just down the street. The woman who greeted me could not have been any less friendly. She seemed annoyed that I was even there attempting to drop off some dry cleaning. And when I asked how much all of my laundry and dry cleaning would cost, she almost lost it she was so frustrated with me. I walked out the door and made it block down the street before I decided to go back to the dry cleaners and get my clothes. I’m just not going to pay for such rude service. There’s a million dry cleaners… why would I go to one where the customer service is so terrible?