Langdon Technical

Daemon set up my office’s network after our move to a larger location a couple months ago. He networked five computers, a printer/​scanner/​fax, a credit card machine, a four line phone system, an on-​hold message system, and an answering machine.
I am not technical at all, and in fact I secretly hate technology because things always go wrong and it takes forever to problem solve them and I have absolutely no patience for that. This move was no exception — if it wasn’t AT&T not showing up for a week to connect the phone lines and internet, it was the inexplicable failure of my fax to not receive faxes even though I could send them.
Not only did Daemon problem solve all my problems in stride, he seemed to actually enjoy the challenge and really brightened my day. He communicated articulately and often about what he was doing and how things were going — I was fully confident in his abilities during the whole process.
Although I think it would have been funny if Daemon was like Moss or Roy from the show The IT Crowd — socially inept geeks who get into wacky mishaps — I appreciate that Daemon was super personable and easy to talk to.